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Marketlab Jobs (NOW HIRING)

Marketlab

Account Manager

Grand Rapids, MI · On-site

Initiates outbound phone call contact to existing customers to establish relationship, and then qualify needs and strengthen customer loyalty to MarketLab. Gain greater share of customers' annual ...

Windquest

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

WAREHOUSE SHIPPING ASSOCIATE ABOUT THE COMPANY Marketlab is a supplier of unique and hard-to-find items for laboratory and healthcare professionals. Our history of innovation and reputation as an ...

Ascent Brands, Inc

Warehouse Associate

Caledonia, MI

$15.25 - $18.25/hr

WAREHOUSE SHIPPING ASSOCIATE ABOUT THE COMPANY Marketlab is a supplier of unique and hard-to-find items for laboratory and healthcare professionals. Our history of innovation and reputation as an ...

Windquest

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

WAREHOUSE SHIPPING ASSOCIATE ABOUT THE COMPANY Marketlab is a supplier of unique and hard-to-find items for laboratory and healthcare professionals. Our history of innovation and reputation as an ...

Windquest

Inside Sales Account Manager

Caledonia, MI · On-site

Marketlab's success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience. THE ...

Ascent Brands, Inc

Buyer/Planner

Caledonia, MI

$54K - $75K/yr

Buyer/Planner ABOUT MARKETLAB Marketlab is a market-leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private-label healthcare products. Our mission ...

Windquest

Buyer/Planner

Caledonia, MI

$54K - $75K/yr

Buyer/Planner ABOUT MARKETLAB Marketlab is a market-leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private-label healthcare products. Our mission ...

Windquest

Sourcing Specialist

SOURCING SPECIALIST ABOUT MARKETLAB Marketlab is a market-leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private-label healthcare products. Our ...

Windquest

Buyer/Planner

Caledonia, MI · On-site

$54K - $75K/yr

Buyer/Planner ABOUT MARKETLAB Marketlab is a market-leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private-label healthcare products. Our mission ...

Windquest

CNC Operator I - Third Shift

Caledonia, MI · On-site

$19.75 - $26.75/hr

Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It's our mission to provide our healthcare partners ...

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Marketlab information

What is the difference between Marketlab vs Market Research Analyst?

AspectMarketlabMarket Research Analyst
Required CredentialsTypically a bachelor's degree in marketing, business, or related fieldBachelor's degree in marketing, statistics, or related field; often a master's is preferred
Work EnvironmentMarketing agencies, corporate marketing departments, or research firmsResearch firms, corporations, or consulting agencies
Employer & Industry UsageUsed by marketing teams to develop strategies and campaignsUsed to analyze market trends and consumer data for strategic decisions

Marketlab and Market Research Analyst roles share similar educational backgrounds and work environments. However, Marketlab often focuses on developing marketing strategies and campaigns, while Market Research Analysts primarily analyze data to inform business decisions. Both roles are essential in marketing and research industries, with overlapping skills but different core functions.

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Infographic showing various Marketlab job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Account Manager

Marketlab

Grand Rapids, MI • On-site

Full-time

Re-posted 26 days ago

Job description

PURPOSE:
  • Primary purpose is to generate higher volume [annual] sales from existing customers through effective use of relationship-based selling techniques.
  • Objective is to generate highly profitable sales and create customer loyalty by leveraging value-added services rather than price-based decisions.
    • Outbound calls to existing customers with objective of building customer loyalty and sales retention.
  • Understand existing customers, qualify their needs, establish relationships and exceeds goals and objectives of various outbound contact situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Initiates outbound phone call contact to existing customers to establish relationship, and then qualify needs and strengthen customer loyalty to MarketLab. Gain greater share of customers' annual spend of consumable goods [Health Care & Clinical Labs].
  • Leverage value-added services, relationships and insight of customers' work environment to increase annual year-over-year sales.
  • Act as a single point of contact for customers including orders, quotes, returns, address validation and customer issues.
  • Work with vendors, product development and purchasing team to source customer product requests including securing pricing and availability and discount terms.
  • Prepare and present quotations to customers establishing pricing based on profit margin guidelines; follow up on the status and close the sale.
  • Contacting targeted customers to better understand customer needs and establish the company as a preferred supplier.
  • Validating the accuracy and completeness of all new customer contact information during calls.
  • Keeps informed of new products, services and other general information of interest to customers. Checks on competitive activity and develops new methods of creating greater customer loyalty.
  • Troubleshoots problems regarding established customer accounts. Answers questions regarding account activity, products, and coordinates complaints.
  • Work with marketing team to share industry insight, customer feedback and implement marketing specific campaigns.
  • An in-office based sales position; travel up to 30% of the time [on-site customer meetings].
  • Conduct yourself and your work with a positive and enthusiastic attitude.
  • Miscellaneous projects as directed by Chief Customer Officer.

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