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Manager Vanguard Customer Service Jobs in Rutherford, NJ

Fora Financial

Customer Service Manager

New York, NY · On-site

$75K - $95K/yr

Customer Service Manager About the Role We are seeking an experienced and customer-focused Customer Service Manager to lead our support team. In this role, you will be responsible for overseeing ...

Soft2Bet

Customer Service Manager

Hoboken, NJ · On-site

Overview Join to apply for the Customer Service Manager role at Soft2Bet . As we expand our U.S. presence, Soft2Bet is seeking a Customer Service Manager with strong operational expertise and market ...

Hobby Lobby Careers

Customer Service Manager

Iselin, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Fora Financial

Customer Service Manager

New York, NY

$75K - $95K/yr

Customer Service ManagerAbout the Role We are seeking an experienced and customer-focused Customer Service Manager to lead our support team. In this role, you will be responsible for overseeing daily ...

Hobby Lobby

Customer Service Manager

Iselin, NJ · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Alstom

Customer Service Manager

Jamaica, NY

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Tjx

Customer Service Manager

East Hanover, NJ · On-site

$16.92 - $17.42/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Service Manager

East Hanover, NJ · On-site

$16.92 - $17.42/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Cembre Group

Customer Service

Edison, NJ · On-site

$16.25 - $22/hr

CUSTOMER SERVICE - Order Entry Position Overview The Customer Service - Order Entry Specialist provides critical support to the sales team by managing sales orders, updating customer records ...

New

MARKET VALUE INC

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers.

Market Value Inc

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers.

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Familiar with CRM systems and practices * Ability to respond efficiently with customer inquiries ... provide services to our clients. For specific information on how eVance, Inc protects personal ...

NY Marketing Firm

Customer Service Management

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Management POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune ...

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Showing results 1-20

All JobsVanguard Customer Service JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Rutherford, NJ

Manager Vanguard Customer Service information

See Rutherford, NJ salary details

$25K

$59.1K

$103K

How much do manager vanguard customer service jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager vanguard customer service in Rutherford, NJ is $59,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

How much does a Vanguard fund manager make?

A Vanguard fund manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, location, and fund size. Compensation may also include bonuses and performance-based incentives, especially for senior or specialized roles.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and strategies.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Vanguard allow remote work?

Vanguard Customer Service Manager roles typically offer remote work options, especially for experienced employees, but availability depends on the specific position and location. Many customer service roles at Vanguard can be performed remotely with proper equipment and adherence to company policies.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

Is it hard to get hired by Vanguard?

The Manager Vanguard Customer Service role typically requires relevant experience in customer service and management, along with strong communication skills. The hiring process can be competitive, often involving multiple interview rounds and assessments of skills and fit for the role.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What are popular job titles related to Manager Vanguard Customer Service jobs in Rutherford, NJ? For Manager Vanguard Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Rutherford, NJ look for? The top searched job categories for Manager Vanguard Customer Service jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Manager Vanguard Customer Service jobs? Cities near Rutherford, NJ with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Infographic showing various Manager Vanguard Customer Service job openings in Rutherford, NJ as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,125 per year, or $28.4 per hour.
Consultant Relations Sales Executive-West, Vanguard Workplace Solutions

Consultant Relations Sales Executive-West, Vanguard Workplace Solutions

Vangard, Inc.

New York, NY • On-site

Full-time

Posted 16 days ago

Job description

About Vanguard Workplace Solutions

Vanguard Workplace Solutions (VWS) supports millions of workers in achieving investment success through employer-sponsored retirement plans. As the leading retirement asset manager in the United States, VWS oversees 23% of defined contribution assets and more than $2 trillion in assets under management. Serving approximately 1,300 employers and 20 million investors nationwide, Vanguard combines scale, investment expertise, and personalized service to deliver strong retirement outcomes.

The Role

The Consultant Relations Sales Executive is an executive-level individual contributor responsible for advancing Vanguard's institutional presence through strategic relationships with retirement and investment consultants. This role serves as a primary relationship owner and trusted advisor, aligning Vanguard's investment capabilities with consultant priorities while translating market and consultant insights into actionable strategies that drive institutional growth. Operating with significant autonomy, this executive influences consultant advocacy, strengthens strategic partnerships, and contributes to sustained sales and retention outcomes.

What you will do

  • Develop and execute strategic territory and consultant engagement plans to drive growth and retention.
  • Build and maintain trusted relationships with senior and executive-level consultants and internal stakeholders.
  • Represent Vanguard's investment capabilities clearly and credibly through in-person, written, and digital communication.
  • Influence consultant perspectives to support adoption and positioning of Vanguard solutions.
  • Execute targeted prospecting strategies, including meetings, events, and industry conferences.
  • Document and manage opportunities in accordance with established sales processes and compliance standards.
  • Mentor and coach junior sales professionals and internal partners.
  • Monitor market, competitive, and regulatory developments to inform positioning and strategy.
  • Participate in special projects and additional responsibilities as assigned.

What it takes

  • Minimum of 8 years of experience in institutional financial services sales
  • Strong understanding of the retirement recordkeeping and investment landscape
  • Demonstrated success developing and executing strategic account plans
  • Solid investment knowledge and market acumen
  • Exceptional stakeholder management and influence skills
  • Ability to travel at least 60%
  • FINRA Series 6 or 7 and Series 63 licenses (or ability to obtain)

Professional Standards

This role requires the highest standards of integrity, professionalism, and compliance. All activities must align with Vanguard's Code of Ethics and applicable regulatory requirements.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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