Cengage is seeking a Director of Demand Marketing to lead strategy and execution of demand ... In this remote role, you will build customer acquisition strategies, execute integrated marketing ...
Cengage is seeking a Director of Demand Marketing to lead strategy and execution of demand ... In this remote role, you will build customer acquisition strategies, execute integrated marketing ...
Director, Customer Success
New York, NY · Remote
$152K - $168K/yr
We are looking for a Director of Customer Success who is not here to maintain the status quo. You ... Redesign the Client Servicing Model * Run an analysis of all existing CS processes, playbooks, and ...
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Director, Customer Success
New York, NY · Remote
$152K - $168K/yr
We are looking for a Director of Customer Success who is not here to maintain the status quo. You ... Redesign the Client Servicing Model * Run an analysis of all existing CS processes, playbooks, and ...
... pay via direct deposit Training and leadership development support Performance bonuses and ... We offer a remote-first environment focused on service, leadership, and long-term career growth.
... pay via direct deposit Training and leadership development support Performance bonuses and ... We offer a remote-first environment focused on service, leadership, and long-term career growth.
REMOTE - Director/Senior Recruiter/Executive Recruiter - Financial Services
Manhattan, NY · On-site +1
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
REMOTE - Director/Senior Recruiter/Executive Recruiter - Financial Services
Manhattan, NY · On-site +1
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
REMOTE - Director/Senior Recruiter/Executive Recruiter - Financial Services
New Rochelle, NY · On-site +1
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
REMOTE - Director/Senior Recruiter/Executive Recruiter - Financial Services
New Rochelle, NY · On-site +1
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
Job Title: Director/Manager/Senior Executive Recruiter or Executive Recruiter (title will be ... Remote or Hybrid - preferably based out of NY or NJ Commitment: 40 hours per week Compensation:
An established industry player is seeking a dynamic Director of Business Development to spearhead ... Join a forward-thinking company where your contributions will directly impact growth and customer ...
An established industry player is seeking a dynamic Director of Business Development to spearhead ... Join a forward-thinking company where your contributions will directly impact growth and customer ...
The position focuses on driving retention, expansion, and customer success outcomes across major ... This is a full-time, remote role based in the continental United States, offering competitive ...
The position focuses on driving retention, expansion, and customer success outcomes across major ... This is a full-time, remote role based in the continental United States, offering competitive ...
Remote Director of Development Operations
Manhattan, NY · Remote
$90K - $104K/yr
A nonprofit digital media organization is seeking a Director of Development Operations to lead ... This full-time, remote position offers a flexible work environment with competitive benefits and a ...
Remote Director of Development Operations
Manhattan, NY · Remote
$90K - $104K/yr
A nonprofit digital media organization is seeking a Director of Development Operations to lead ... This full-time, remote position offers a flexible work environment with competitive benefits and a ...
Champion Home Builders Inc. is seeking a Director of Field Service Operations to lead national ... This remote position requires significant travel to ensure high-quality homeownership experiences ...
Champion Home Builders Inc. is seeking a Director of Field Service Operations to lead national ... This remote position requires significant travel to ensure high-quality homeownership experiences ...
Director, Customer Partner - Professional Services
New York, NY · On-site +1
$161.52K - $348.84K/yr
As the Director, Customer Partner for Professional Services you will have end-to-end responsibility for relationship management, account growth and profitability. You'll create, maintain, and develop ...
Director, Customer Partner - Professional Services
New York, NY · On-site +1
$161.52K - $348.84K/yr
As the Director, Customer Partner for Professional Services you will have end-to-end responsibility for relationship management, account growth and profitability. You'll create, maintain, and develop ...
Director of Finance (Remote)
Manhattan, NY · Remote
$175K - $180K/yr
... Services *Remote FP&A Director - High Growth Food Brand - Remote Director of Financial Planning and Analysis United States $165,000.00-$185,000.00 1 week ago We're unlocking community knowledge in a ...
Director of Finance (Remote)
Manhattan, NY · Remote
$175K - $180K/yr
... Services *Remote FP&A Director - High Growth Food Brand - Remote Director of Financial Planning and Analysis United States $165,000.00-$185,000.00 1 week ago We're unlocking community knowledge in a ...
Remote Director, CDI & Risk Adjustment Strategy
Manhattan, NY · Remote
$88.20K - $120.20K/yr
... excellent service. Ideal candidates will have substantial experience in risk adjustment ... This position offers opportunities for remote work and includes a comprehensive benefits package ...
Remote Director, CDI & Risk Adjustment Strategy
Manhattan, NY · Remote
$88.20K - $120.20K/yr
... excellent service. Ideal candidates will have substantial experience in risk adjustment ... This position offers opportunities for remote work and includes a comprehensive benefits package ...
Decisely is looking for a Director of Compliance Revenue Execution to lead the implementation of compliance services and ensure revenue retention. This remote, full-time position involves managing ...
Decisely is looking for a Director of Compliance Revenue Execution to lead the implementation of compliance services and ensure revenue retention. This remote, full-time position involves managing ...
Remote Director, GTM Systems & Tools
Manhattan, NY · Remote
$175K - $215K/yr
A construction services provider is seeking a Director of GTM Systems and Tools to enhance the technologies for their Revenue Operations team. This remote position involves overseeing and optimizing ...
Remote Director, GTM Systems & Tools
Manhattan, NY · Remote
$175K - $215K/yr
A construction services provider is seeking a Director of GTM Systems and Tools to enhance the technologies for their Revenue Operations team. This remote position involves overseeing and optimizing ...
The ideal candidate will lead the strategy and execution of customer projects, ensuring timely and ... This position is remote with minimal travel expectations. #J-18808-Ljbffr
The ideal candidate will lead the strategy and execution of customer projects, ensuring timely and ... This position is remote with minimal travel expectations. #J-18808-Ljbffr
Remote Director, Managed Care Growth Northeast
Manhattan, NY · Remote
$135K - $180K/yr
Accendra Health is seeking a Director of Managed Care to sell products and services to regional managed care organizations. This remote role focuses on generating sales through effective relationship ...
New
Remote Director, Managed Care Growth Northeast
Manhattan, NY · Remote
$135K - $180K/yr
Accendra Health is seeking a Director of Managed Care to sell products and services to regional managed care organizations. This remote role focuses on generating sales through effective relationship ...
New
Remote Director of Financial Operations & Automation
Manhattan, NY · Remote
$130K - $180K/yr
A health services organization is seeking a Director of Financial Operations to oversee financial ... The position is remote within the United States, offers a competitive salary ranging from $130,000 ...
Remote Director of Financial Operations & Automation
Manhattan, NY · Remote
$130K - $180K/yr
A health services organization is seeking a Director of Financial Operations to oversee financial ... The position is remote within the United States, offers a competitive salary ranging from $130,000 ...
Customer Service Representative Remote
Manhattan, NY · Remote
$24 - $29/hr
We are hiring a Customer Service Representative (Remote) in New York, NY. Full-time and part-time schedules available. Responsibilities * Respond to customer questions * Provide email and chat ...
Customer Service Representative Remote
Manhattan, NY · Remote
$24 - $29/hr
We are hiring a Customer Service Representative (Remote) in New York, NY. Full-time and part-time schedules available. Responsibilities * Respond to customer questions * Provide email and chat ...
Director, Customer Partner Portfolio
New York, NY · On-site +1
As the Director, Customer Partner for Portfolio Accounts you will have end-to-end responsibility for relationship management, account growth and profitability. You'll create, maintain, and develop ...
Director, Customer Partner Portfolio
New York, NY · On-site +1
As the Director, Customer Partner for Portfolio Accounts you will have end-to-end responsibility for relationship management, account growth and profitability. You'll create, maintain, and develop ...
Remote Director Customer Service information
See Rutherford, NJ salary details
$39.8K - $54.4K
6% of jobs
$54.4K - $69K
2% of jobs
$69K - $83.5K
4% of jobs
$97K is the 25th percentile. Wages below this are outliers.
$83.5K - $98.1K
14% of jobs
$98.1K - $112.7K
16% of jobs
The median wage is $124.4K / yr.
$112.7K - $127.3K
10% of jobs
$127.3K - $141.9K
18% of jobs
$147.1K is the 75th percentile. Wages above this are outliers.
$141.9K - $156.5K
15% of jobs
$156.5K - $171.1K
6% of jobs
$171.1K - $185.7K
4% of jobs
$185.7K - $200.3K
5% of jobs
$39.8K
$125.7K
$200.3K
How much do remote director customer service jobs pay per year?
What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?
| Aspect | Remote Director Customer Service | Remote Customer Service Manager |
|---|---|---|
| Credentials | Typically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degree | Requires customer service experience, leadership skills, and often a bachelor's degree |
| Work Environment | Oversees multiple teams or departments remotely, strategic planning | Manages customer service teams remotely, handles daily operations |
| Industry Usage | Common in large organizations, call centers, and service industries | Widely used across various industries with customer support teams |
| Search & Comparison Intent | Focuses on leadership, strategy, and high-level management | Centers on team management, daily customer service operations |
The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

Full-time
This job post has expired today. Applications are no longer accepted.
Cengage rating
8.5
Based on 13 frontline employees who took The Breakroom Quiz
3rd of 17 rated publishing
Job description
Cengage is seeking a Director of Demand Marketing to lead strategy and execution of demand generation efforts. In this remote role, you will build customer acquisition strategies, execute integrated marketing campaigns, and collaborate cross-functionally with Product, Sales, and Revenue Operations. The ideal candidate will have 8+ years in demand marketing, strong analytical skills, and experience leading B2B marketing initiatives.
This position offers a competitive salary and a bonus target of 25%. #J-18808-Ljbffr
About Cengage
Sourced by ZipRecruiter
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Industry
Education
Company size
1,001 - 5,000 Employees
Headquarters location
Boston, MA, US