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Remote Director Customer Service Jobs in Rutherford, NJ

Compunnel

Customer Service Coordinator

Manhattan, NY · Remote

$19 - $20/hr

... 00/hr Direct message the job poster from Compunnel Inc. This role is 100% remote and requires ... Chain, and Customer Service Industries Food and Beverage Services We're unlocking community ...

CAFI

Customer Service Position- Full time REMOTE

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

CAFI

Customer Service Position- Full time REMOTE

Sunnyside, NY · Remote

$16.75 - $22.75/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

New

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

HMG Careers

Remote Customer Service and Sales

Bronx, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Rutherford, NJ

Remote Director Customer Service information

See Rutherford, NJ salary details

$39.8K

$125.7K

$200.3K

How much do remote director customer service jobs pay per year?

As of May 29, 2026, the average yearly pay for remote director customer service in Rutherford, NJ is $125,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,800.00 and $150,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are popular job titles related to Remote Director Customer Service jobs in Rutherford, NJ? For Remote Director Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Director Customer Service jobs in Rutherford, NJ look for? The top searched job categories for Remote Director Customer Service jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Remote Director Customer Service jobs? Cities near Rutherford, NJ with the most Remote Director Customer Service job openings:
Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Rutherford, NJ as of May 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $125,735 per year, or $60.4 per hour.

Customer Service Order Management - Remote

MILLENNIUMSOFT

Franklin Lakes, NJ • Remote

$16.25 - $22/hr

Other

Posted 14 days ago

Job description

Position : Customer Service Order Management - Remote

Location : Franklin Lakes, NJ

Duration : 6 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Customer Service

Level of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Job Description:

  • As part of the North America Supply Chain organization, the International Order Management Analyst is responsible for coordinating the movement of shipments from the Distribution Center to client affiliates.
  • The position will interface with key stakeholders (regional business units, distribution operations, and business unit supply chain) and facilitate the efficient & timely flow of orders across the supply chain network by resolving discrepancies.
  • The position will report to the Associate Director, Order Management.

Responsibilities:

  • Lead communication between GDC, regional business teams, and appropriate supply planning teams to ensure timely resolution of order issues and visibility to order status.
  • Modify orders in the ERP system and WMS per regional requirements, including cancelling lines, adjusting quantities, changing pick dates, changing mode of transportation, lot hard allocation, and creating air orders.
  • Liaise with Distribution Center Operations team on the status of the orders, including shipping dates and reasons for the delays.
  • Provide information to regions regarding order status, product availability, product information, and regulatory issues.
  • Gather information for the backorder at pick lines.
  • Resolve sales order issues to ensure accurate order fulfilment.
  • Act as the main point of contact for Order Management processes for client affiliates (from order receipt till order release to client Distribution Center or client plants) ensuring all order milestones are achieved within agreed-upon service levels.
  • Monitor, analyze and report on Order Management performance (maintenance/distribution of performance dashboards; identification of 'weak spots' within the process and its root causes).
  • Provide status updates on all issues/requests to Order Management leadership.
  • Escalate to Order Management leadership when deadlines will not be met.
  • Continuously look for operational efficiency opportunities and engage in continuous improvement initiatives.

Position Requirements

Experience:

  • Minimum of 2 years’ experience with ERP system(s),
  • Minimum of 2 years’ experience in a similar role (export, logistics, order management, customer service)
  • Minimum of 2 year’s prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)

Competencies:

  • Team player with impactful verbal and written communication skills
  • Ability to influence without authority
  • Strong analytical skills and attention to detail
  • Strong customer focus and a track record of implementing best in class service levels
  • Ability to build strong relationships with relevant stakeholders
  • Skilful at setting priorities, meeting deadlines, and managing multiple tasks
  • Versatile learner with the ability to function in a changing environment
  • Action-oriented and results-driven, independently seek continuous improvement opportunities
  • Must be self-motivated and have the ability to be productive with little or no direct supervision
  • Proficiency in standard business computer software applications (MS Word, Teams, PowerPoint, Outlook)
  • Advanced Microsoft Excel skills

Education:

  • Bachelor’s Degree in supply chain or in lieu of degree, a high school diploma plus 5 years of experience.

Certifications:

  • Certificate programs in International Logistics and Transportation, Export Operations, and global trade compliance certification preferred

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