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Remote Director Customer Service Jobs in Rutherford, NJ

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We're primarily a remote company so you've already seen our/your office. If you want to work with ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

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Remote Director Customer Service information

See Rutherford, NJ salary details

$39.8K

$125.7K

$200.3K

How much do remote director customer service jobs pay per year?

As of Jul 12, 2026, the average yearly pay for remote director customer service in Rutherford, NJ is $125,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,800.00 and $150,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Rutherford, NJ? The most popular types of Remote Customer Service jobs in Rutherford, NJ are:
What are popular job titles related to Remote Director Customer Service jobs in Rutherford, NJ? For Remote Director Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What cities near Rutherford, NJ are hiring for Remote Director Customer Service jobs? Cities near Rutherford, NJ with the most Remote Director Customer Service job openings:
Customer Service Representative

Customer Service Representative

System One

Rutherford, NJ • Remote

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

Job Title: Customer Service Representative Location: Rutherford, NJ Type: Contract Compensation: $20.00/Hour Contractor Work Model: Hybrid – onsite and remote Hours: Monday through Friday (8:00am – 4:45pm)

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
  • Process all requests from customers in a timely manner so as to provide excellent service
  • Become familiar with markets as they relate to Customer Service
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
  • Arrange for and expedite product shipments
  • Report order status to customers and field sales
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
  • Encourage customers to place system orders to include tapes, urethanes, primers and tools
  • Achieve customer satisfaction by mastery of all customer service policies and procedures
  • Increase customer knowledge of products through personal relationships
  • Coordinate return material paperwork
  • Work with Accounts Receivable to resolve issues related to re-bills, non-payments, return materials, credits and debits, invoices, etc.
  • Communicate customer issues to management when appropriate
  • Other duties which may be assigned by the Manager

Qualifications

  • High school diploma required; college degree preferred
  • 1–2 years of customer service experience preferred
  • SAP experience highly desired
  • Proficiency with Microsoft Office, order entry software, and email
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees
  • Effective organization, time management, and problem-solving skills
  • Ability to handle difficult people and stressful situations professionally
  • Ability to work a hybrid schedule (4 days onsite, 1 day remote)

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison