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Director of Case Management โ Full-Time
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Location: Memphis, Tennessee
Setting: Acute Care Hospital
Employment Type: Full-Time
Experience Level: Director Level
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Guaranteed Hours
40 hours per week
Estimated Pay Rate
$110,000 โ $165,000 annually
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Shift Information
Number of Shifts: 5 shifts per week
Shift Start Time: 08:00 AM
Shift End Time: 05:00 PM
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Job Overview
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We are seeking an experienced Director of Case Management to oversee hospital utilization management, transition management, and operational leadership within the Case Management Department. This role is responsible for promoting effective utilization of hospital resources, supporting timely patient throughput, improving revenue cycle processes, and ensuring compliance with state and federal regulations.
The Director will collaborate closely with interdisciplinary teams, physicians, and leadership to enhance care coordination, denial prevention, patient satisfaction, and operational efficiency across the organization.
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Key Responsibilities
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โข Oversee daily operations of the Case Management Department
โข Lead utilization management and hospital throughput initiatives
โข Ensure compliance with CMS regulations and clinical policies
โข Support denial prevention and revenue cycle optimization
โข Coordinate patient transition planning and discharge processes
โข Provide physician education related to hospital utilization practices
โข Monitor operational performance metrics and quality outcomes
โข Collaborate with interdisciplinary healthcare leadership teams
โข Promote patient-centered care coordination and regulatory compliance
โข Support continuous process improvement initiatives
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Requirements
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โข Bachelorโs degree in Business, Nursing, or Healthcare Administration for RN candidates, or Masterโs in Social Work for MSW candidates
โข Active Registered Nurse (RN) or LCSW/LMSW license in applicable state(s)