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Manager Technology Operations Jobs in Appleton, WI

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Manager Technology Operations information

See Appleton, WI salary details

$30.2K

$61.9K

$115.6K

How much do manager technology operations jobs pay per year?

As of Jul 30, 2026, the average yearly pay for manager technology operations in Appleton, WI is $61,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,600.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Appleton, WI? For Manager Technology Operations jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Appleton, WI look for? The top searched job categories for Manager Technology Operations jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Manager Technology Operations jobs? Cities near Appleton, WI with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

Senior Manager IT Operations

Grainger Businesses

Green Bay, WI • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Grainger rating

8.3

Company rating: 8.3 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

25th of 360 rated logistics

Job description

Work Location Type: Hybrid 

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.

Lead the future of IT Operations while making a direct impact on the business.

We're looking for a hands-on, strategic Senior Manager IT Operations to lead and evolve our IT support and operational capabilities. This is an opportunity for an experienced technology leader who thrives on solving complex problems, building scalable processes, and developing high-performing teams.

In this role, you'll oversee IT Operations, service desk functions, service management processes, and technology support services across the organization. You'll partner closely with business leaders, Grainger IT, and technology vendors to ensure reliable, secure, and customer-focused technology services. Most importantly, you'll help shape the future state of IT Operations—identifying opportunities for improvement, implementing best practices, and driving operational excellence. 

What You'll Do
  • Lead day-to-day IT Operations, including service desk, incident, problem, change, request, and knowledge management processes.
  • Evaluate current-state operations and develop recommendations that improve service delivery, operational efficiency, and user experience.
  • Build and mature IT service management practices, workflows, reporting, automation, and service-level performance.
  • Oversee support for cloud applications, SaaS platforms, endpoint technologies, and identity services.
  • Manage relationships with Grainger IT and third-party technology providers to ensure high-quality service and issue resolution.
  • Drive observability, monitoring, automation, and AI-enabled solutions that enhance operational effectiveness.
  • Partner with security and compliance teams to support governance, access management, and risk reduction initiatives.
  • Coach, develop, and lead a team of IT professionals while fostering a culture of accountability, collaboration, and continuous improvement.
  • Serve as a trusted advisor to business stakeholders by proactively identifying operational risks and improvement opportunities.
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Previous leadership experience managing or leading teams.
  • Experience in IT Operations, technical support, or service management environments.
  • Working knowledge of cloud technologies, SaaS platforms, identity management, networking, and IT service management tools.
  • Strong communication, collaboration, and problem-solving skills. 
 Work Environment
  • Hybrid work arrangement with an expectation of three days per week in the office.
  • Occasional evening or weekend support may be required.
  • Minimal travel will be required.
 Why Join Us?  
  • Hybrid / Remote schedule
  • Work/Life balance
  • Immediate medical, dental, vision; 18 days paid vacation, 7 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!
 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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