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Manager Technology Operations Jobs in Colorado (NOW HIRING)

Business Analyst, IT Operations Location: Remote (must reside within US) Ready to Make a Difference ... In this role, you will work with product managers, technical architects, developers, and clients to ...

Audit Manager - Technology

Denver, CO · On-site

$107K - $140K/yr

... operations through: * Proactively engaging with your clients throughout the year to understand ... Managing all fieldwork to ensure quality service and timely delivery of results * Playing an active ...

Audit Manager - Technology

Denver, CO

$107K - $140K/yr

... operations through: * Proactively engaging with your clients throughout the year to understand ... Managing all fieldwork to ensure quality service and timely delivery of results * Playing an active ...

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Manager Technology Operations information

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Colorado? For Manager Technology Operations jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Manager Technology Operations jobs? Cities in Colorado with the most Manager Technology Operations job openings:
Business Analyst, IT Operations

Business Analyst, IT Operations

ICF

Denver, CO • Remote

Full-time

Retirement

Posted 10 days ago


Job description

Business Analyst, IT Operations
Location: Remote (must reside within US)

Ready to Make a Difference?
ICF is seeking a Business Analyst for our Centralized Operations, Analytics and Technology (COAT) group to support ICF's Sightline. In this role, you will work with product managers, technical architects, developers, and clients to define and organize business requirements for our quantitative data processing, reporting, and customer insights platform, which support products for both traditional utility energy efficiency programs and new clean energy programs. This involves interacting with internal stakeholders to help refine and maintain requirements and keeping product documentation current.


This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail. The work requires a true team player who is excited to work on several projects across multiple clients and is very comfortable with ETL and data import related tasks.


Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. Our software solution is quantitative and analytical so a desire and experience to work on nuanced and complex subject material is a must.
Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)


What you will be doing:

  • Support various teams with data import related requirements and data extraction requests
  • Create stories and tasks in JIRA to support the execution of client deliverables
  • Ensure proper execution of operations work and dev-ops work (enhancements to current products)
  • Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
  • Function as liaison between Product, stakeholders, marketing and other supporting functional organizations, properly crafting and communicating on functional specifications
  • Convey requirement specifications, and other system documentation in concise and specific language to facilitate stakeholder understanding
  • Assist project delivery through task tracking and project management using project management tools


What we need you to have (minimum qualifications):

  • Bachelor's degree in Math, Engineering, Science, IT or related discipline (applicants can substitute one year of related experience for one year of education)
  • 5+ years of experience of data analysis experience within energy, software development or related experience (A Master's degree or PhD may substitute for up to two years of required experience)
  • 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines

What we would like you to have (preferred qualifications):

  • Prior experience with gathering software requirements, especially related to data import and data field mapping
  • Experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
  • Prior experience working in an Agile software development process
  • Prior experience with marketing and/or ETL processes
  • Knowledge and experience with JIRA and/or Confluence
  • Proven ability to develop system documentation to track issues and to work with developers to ensure that requirements are being met
  • Experience defining and documenting business processes and software requirements in an agile software development process


Professional skills you will use:

  • Demonstrated ability to manage multiple tasks and projects simultaneously with a high degree of accuracy and attention to detail, especially in a consulting environment
  • Proven track record effectively and independently prioritizing tasks and managing time to meet deadlines in a fast-paced environment
  • Superior verbal and written communication skills and strong analytical, problem-solving, and decision-making capabilities
  • Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
  • Comprehensive knowledge and experience in MS Office products

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,499.00 - $138,549.00Nationwide Remote Office (US99)