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Manager Technology Operations Jobs in Colorado (NOW HIRING)

fotf

Manager, Technology Success

Colorado Springs, CO · On-site

$93K - $115K/yr

The Manager, Technology Success position exists to ensure that the Ministry is equipped with the ... Works with the EVP to establish and maintain a service and operational structure that enables ...

Vizio

(USA) Senior Technology Operations

Denver, CO · On-site

$88K - $171K/yr

The Senior Technology Operations role leads the planning, monitoring, and execution of medium ... Manage financial aspects including budgeting and cost monitoring across multiple projects.

Kavaliro

IT Operations Engineer II

Woodland Park, CO · On-site

$35 - $40/hr

Reporting to the Network Systems Manager, this role serves as a key technical resource within IT Operations, contributing to infrastructure projects and ensuring operational excellence across the ...

Tallgrass

Coordinator-IT Operations Administrator

Lakewood, CO · On-site

$41K - $53K/yr

The Coordinator-IT Operations Administration supports the Information Technology department by ... Strong organizational skills with the ability to manage records, track details, meet deadlines, and ...

Tallgrass

Coordinator-IT Operations Administrator

Lakewood, CO · On-site

$41K - $54K/yr

The Coordinator-IT Operations Administration supports the Information Technology department by ... Strong organizational skills with the ability to manage records, track details, meet deadlines, and ...

LINQ

IT Manager

Denver, CO · Remote

$97K - $119K/yr

The IT Operations team is the backbone of LINQ's employee experience; keeping our people connected, productive, and secure regardless of where they work. Managing identity, devices, and collaboration ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Colorado

Manager Technology Operations information

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What are the most commonly searched types of Technology Operations jobs in Colorado?

The most popular types of Technology Operations jobs in Colorado are:

What cities in Colorado are hiring for Manager Technology Operations jobs?

Cities in Colorado with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Colorado as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Manager, Technology Success

Focus on the Family

Colorado Springs, CO • On-site

$93K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Manager, Technology Success position exists to ensure that the Ministry is equipped with the appropriate functioning technology to support the mission. Technology Success owns the user-focused hardware and the support of all devices and manages the key SaaS applications which deliver value to the end users. This position is accountable for the effective delivery of ITIL Service Desk and Incident Management processes within agreed upon customer satisfaction ratings and required performance levels, fostering a culture of excellence in customer service.
Essential Duties/Responsibilities:
  • Understands the organization's core IT competencies and the value they bring to business processes and ministry efforts and initiatives. Determines long-term enterprise-wide information needs and develops overall strategy for systems and services development and hardware acquisition and integration

  • Owns the lifecycle of the Ministry's end user technology portfolio, including standards, evaluation, selection, procurement, deployment, refresh, and secure disposal of all user-facing devices

  • Owns the administration, adoption, integration, and lifecycle management of the key SaaS applications that deliver value to end users, partnering with business owners to maximize realized value and control license spend

  • Partners with the EVP and business leadership to establish Service Level Objectives/Expectations for the services provided by Technology Success and ensures that the targeted service levels are consistently met or exceeded

  • Compares and contrasts methodologies across IT, searching for best practices to instill where needed

  • Supports the EVP in the development of enterprise technology architecture and standards, technology evaluation, and IT governance as they relate to end user technology and the assigned SaaS application portfolio

  • Partners with the EVP as an advocate for information security, compliance, and business continuance (including systems and services Disaster Recovery Planning) best practices across the end user technology estate

  • Acts as a catalyst for change in defining and implementing the necessary processes, metrics, and best practices needed to ensure excellent operational technical support of ministry goals

  • Develops and instills a culture of quality and persistently leads and oversees continuous improvement programs within Technology Success

  • Works with the EVP to establish and maintain a service and operational structure that enables process effectiveness and efficiency to achieve IT performance goals

  • Impacts the culture through tactical use of FOCUSed

  • Directs the management and scheduling of all Tier 1 (Service Desk) and Tier 2 (Desktop Support) technicians, collectively known as End User Support, to maintain an acceptable level of service 24x7

  • Develops End User Support teams to ensure compliance and create a consistent positive customer experience, increased customer satisfaction, and meet agreed upon service performance levels

  • Ensures that all End User Support teams are trained, proficient, and comply with the IT department's standard ITIL Service Desk and Incident Management processes

  • Utilizes industry best practices and expertise, mentors, develops and guides staff and managers within Technology Success toward successful implementation of departmental goals, including successful implementation of industry best practice frameworks, processes, and policies

  • Ensures effective management and execution of Technology Success projects and the end user technology components of enterprise and IT initiated projects. Assigns resources appropriately, and coordinates delivery to address risks, dependencies, and priorities

  • Governs the service desk processes to ensure compliance with standard processes and procedures

  • Ensures the continuous development of Service Desk staff to equip and enable each service advisor to support their co-workers in a competent, professional, and service-centric manner

  • Ensures the disposition, monitoring, tracking, and reporting of incidents and related service metrics. Ensures that generated reports provide the required information for the EVP, Information Technology and executive leadership to make management decisions

  • Ensures service/support knowledge is created, recorded, classified, published, and leveraged

  • Ensures that processes and information used by the Service Desk are kept current to ensure optimal operational effectiveness

  • Communicates to the EVP, Information Technology and respective IT line of service owners identified trends of Ministry Area incidents / service requests and resolution statistics

  • Is accountable for running awareness programs and campaigns to publicize the Service Desk and the services it provides

  • Is accountable for reviewing escalation processes, contacts, and stakeholders for notification regularly with IT line of service owners to ensure currency and accuracy

  • Is responsible for managing the End User Support team's deployment, maintenance and refresh of the Ministry's laptops, desktops, mobile devices, peripherals, and conference room technology

  • Is accountable for maintaining End User Support technology to allow for compliance with performance and reporting requirements

  • Is responsible for the creation and maintenance of metrics to evaluate trends for performance evaluation

  • Is responsible for developing, providing, and maintaining the training program for the End User Support teams.

  • Reviews and approves all employment actions; selects, develops, motivates, supervises, and evaluates immediate staff

  • Works with outside consultants and vendors as appropriate; owns vendor and partner relationships for end user technology and the assigned SaaS applications, including licensing, renewals, and contract performance

  • Ensures the use of procedures for Incident Management, Problem Management, Service Level Management, Capacity Management, Availability Management, Change Management and Configuration Management for the Service Desk team

Other Duties/Responsibilities:
  • Upholds strict confidence concerning exposure to any form of communication
  • (purposefully or accidentally) during job duties, including, but not limited to,electronic, verbal, printed, sticky notes, etc.
  • Works or responds to requests outside of the confines of job description and regular work hours
  • Performs other duties as assigned

Managerial Breadth/Scope of Job:
  • Manages a professional staff of employees at various levels, including supervisory and senior individual contributor staff (currently 9-11)
  • Is responsible for staffing, discipline, employee evaluations, and performance plans
  • Is accountable for the Technology Success operating and capital budget, including the end user hardware refresh program

Working Environment/Physical Requirements:
  • Office environment
  • Work outside of normal business hours may be required
  • This role may require occasional travel including nights and weekends

JOB QUALIFICATIONS/REQUIREMENTS
Character/Spiritual:
Exemplifies Ephesians 5:1-2, "Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us..."
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, "Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age."
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family's staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
Personal Characteristics:
  • Maintains a high degree of integrity and ethical behavior in all business activities and decisions: lives with integrity derived from biblical values and demonstrates standards of conduct that meet or exceed company or legal requirements
  • Self-motivated; demonstrates the ability to get the job done
  • Diplomatic; articulate; decisive; approachable; flexible; concern for long-term effectiveness

Knowledge/Experience:
  • Bachelor's Degree in Computer Science, Management Information Systems, Business
  • Administration, or related field; or equivalent management experience
  • 5+ years of experience in IT, including 3+ years managing employees and teams in a technology environment
  • ITIL Foundation Level Certificate; Practitioner Preferred
  • 3+ years of experience implementing, managing, and executing IT leading practices such as ITIL
  • Experience administering and managing enterprise SaaS applications, including licensing, integration, adoption, and vendor management
  • Systems lifecycle management experience

Skills, Abilities, and Special Talents/Gifts:
  • Proven history of improving and streamlining processes
  • Considerable management skills to successfully perform the strategy planning, directing, reporting, and administrative responsibilities of this position
  • A comprehensive knowledge of general direction of the IT industry and technology (products, services, and trends)
  • Adequate technical knowledge to work with staff members and explain the work in non-technical terms to management, internal and external customers
  • Interpersonal skills to deal with IT staff working under tight deadlines
  • Demonstrated excellence in building relationships with internal Business/IT customers
  • Experience in quickly and effectively adjusting priorities and goals in changing circumstances
  • Task and resource management experience
  • Ability to communicate effectively, both verbal and written, from staff to Executive levels
  • Good organizational skills
  • Ability to resolve conflicts, disagreements, and misunderstandings
  • Ability to encourage and motivate personnel
  • Recognizes situations that call for deployment of resources; ability to align resources with business goals and objectives
  • Understands the resources (people, programs, technical expertise, etc.) available to support operations to maximize customer satisfaction and overall business performance
  • Ability to establish a learning environment and philosophy that facilitates successful outcomes through employee involvement, commitment to quality, and continuous improvement activities

Pay Range: $86,650 to $101,478
Application Materials Required: Cover Letter, Resume/CV
*Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:
  • Norton LifeLock ID Theft Coverage
  • Legal Shield/ID Shield Coverage
  • AFLAC
  • 403B Retirement Plan
  • Vacation Time & Vacation Payout
  • Sick Time
  • Holidays
  • Service Awards
  • Community Service Days
  • Bookstore Discount
  • Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • Disability Insurance
  • Flexible Spending Accounts
  • EAP (Employee Assistance Program)
  • Tuition Reimbursement
  • Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
  • Sick Time
  • Bookstore Discount
  • Fitness Center

Tentative Search Timeline:
  • Priority will be given to applications submitted by September 28, 2026. However, this posting will remain open until filled.
  • The potential employee start

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