Manager Systems Support Engineer Jobs in Massachusetts

Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Reporting to the Systems Division Director, the CE Manager supervises a team of 20 full-time Engineers responsible for the implementation and program maintenance of networks, systems and applications managed by MGB Biomedical Engineering.
Responsible for the overall direction and functioning of the clinical engineering program and its processes to ensure alignment with agency strategic goals. Also responsible for supervision of the clinical engineering program staff and technicians to ensure the highest quality services to the agency.
Does this position require Patient Care? No
Essential Functions
Oversees and approves staff hiring, work allocation, training, performance management, including required documentation, as well as other supervisory functions.
-Monitor, problem-solve and implement quality improvement initiatives that support program goals.
-Monitor and evaluate new technologies in clinical settings.
-Troubleshooting problems with equipment or processes to identify their causes and solutions.
-Establishing and maintaining standards for operating equipment according to industry guidelines.
-Oversee and coordinate equipment problem solving, repairs and replacement. <
-Ensure preventive maintenance on equipment is performed.
Qualifications
Education
Bachelor's Degree Biomedical Engineering required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Biomedical Engineer Experience 8-10+ years required or Relevant engineering experience 8-10+ years required
Knowledge, Skills and Abilities
- Advanced Knowledge in biomedical systems and applications, their testing/maintenance and diagnostic repair.
- Excellent communication skills to enable building relationships with others and share information effectively.
- Strong problem-solving skills to identify and resolve issues with medical equipment.
- Excellent team building skills to collaborate with multiple health care providers.
- Display strong leadership and communication skills to clearly manage and oversee the program operations.
- Possess a high level of technical expertise in clinical engineering to analyze and problem solve complex issues.
Additional Job Details (if applicable)
Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$117,707.20 - $171,204.80/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.