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Manager Remote Retail Customer Service Jobs (NOW HIRING)

Turing

Remote Retail Operations Manager

Manhattan, NY · Remote

$100 - $150/hr

... customer experience. Role Overview: * In this role, you will be working on projects to help ... Design and solve real-world retail management and operations scenarios to test AI reasoning.

Turing

Remote Retail Pharmacist

Manhattan, NY · Remote

$100 - $150/hr

Strong understanding of pharmacy operations, inventory management, and medication safety protocols ... Turing supports customers in two ways: first, by accelerating frontier research with high-quality ...

Digital Realty

Manager Remote Hands

Atlanta, GA · On-site +1

The Manager Remote Handswill oversee and support all Digital Realty customer demands which may ... Perform and oversee Remote Hands services which are tracked through the Digital Realty ticketing ...

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

... retail, government, education, telecom, technology e-commerce, and financial services ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Turing

Remote Retail Private Investigator

Manhattan, NY · Remote

$100 - $150/hr

... risk management, and incident resolution. Role Overview: * In this role, you will be working on ... Turing supports customers in two ways: first, by accelerating frontier research with high-quality ...

Netic

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

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Manager Remote Retail Customer Service information

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How much do manager remote retail customer service jobs pay per year?

As of Sep 13, 2026, the average yearly pay for manager remote retail customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a manager remote retail customer service?

A Manager Remote Retail Customer Service is a professional responsible for overseeing customer service teams that work remotely for retail businesses. Their main duties include managing remote staff, ensuring customer satisfaction, handling escalated issues, monitoring performance metrics, and implementing service policies. They use digital communication tools to lead their teams and coordinate with other departments. This role is essential for retailers with online operations, as it ensures customers receive quality support regardless of location.

What are the key skills and qualifications needed to thrive as a manager remote retail customer service?

To thrive as a Manager Remote Retail Customer Service, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM platforms, remote team collaboration tools, and workforce management software is typically required. Excellent communication, adaptability, and emotional intelligence help build trust and motivate remote teams. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a virtual retail environment.

What are some common challenges faced by a manager remote retail customer service, and how can they be addressed?

One common challenge for a Manager of Remote Retail Customer Service is ensuring effective team communication and maintaining high morale among remote staff. Overcoming feelings of isolation and keeping everyone aligned with company goals requires regular video meetings, transparent performance metrics, and opportunities for team bonding. Additionally, managing customer expectations and fluctuating demand can require agile scheduling and ongoing training for staff. By leveraging collaborative tools and fostering an inclusive culture, managers can help their teams stay engaged and deliver excellent customer experiences.

What is the difference between Manager Remote Retail Customer Service vs Customer Service Representative?

AspectManager Remote Retail Customer ServiceCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, overseeing teams and processesRemote or in-office, handling customer inquiries
ResponsibilitiesSupervising staff, managing customer service operations, reportingResponding to customer questions, resolving issues

The main difference is that the Manager Remote Retail Customer Service oversees teams and operations, while the Customer Service Representative directly interacts with customers. The manager role involves leadership, planning, and reporting, whereas the representative focuses on customer support and issue resolution.

What cities are hiring for Manager Remote Retail Customer Service jobs?

Cities with the most Manager Remote Retail Customer Service job openings:

What are the most commonly searched types of Remote Retail Customer Service jobs?

The most popular types of Remote Retail Customer Service jobs are:

What states have the most Manager Remote Retail Customer Service jobs?

States with the most job openings for Manager Remote Retail Customer Service jobs include:

What are popular job titles related to Manager Remote Retail Customer Service jobs?

For Manager Remote Retail Customer Service jobs, the most frequently searched job titles are:

Manager Remote Retail Customer Service jobs near you

Remote Retail Operations Manager

Manhattan, NY • Remote

Turing
IT Services • 51 - 200 employees
Learn more about Turingexternal

$100 - $150/hr

Contractor

Posted 20 days ago

Job description

Turing is looking for candidates with strong experience in retail business operations, multi-store management, and team leadership — particularly at the level expected for experienced general or operations managers overseeing store performance, merchandising, and customer experience.
Role Overview:
  • In this role, you will be working on projects to help evaluate and improve AI using your business and retail operations expertise.
  • No prior AI experience is required.
  • These projects will help you learn how to leverage AI to enhance decision-making, improve sales performance, and optimize end-to-end retail operations.

What Does Day-to-Day Look Like:
  • Design and solve real-world retail management and operations scenarios to test AI reasoning.
  • Write clear, structured solutions covering inventory management, staffing, merchandising, and performance optimization.
  • Evaluate AI-generated outputs for clarity, operational accuracy, and business relevance.
  • Collaborate with AI researchers to improve model understanding of leadership communication, supply chain processes, and retail analytics.

Requirements:
  • 4+ years of experience as a General Manager, Operations Manager, or Retail Leader.
  • Strong understanding of retail operations, supply chain coordination, and sales execution strategies.
  • Bachelor’s degree (or equivalent experience) in Business, Operations, or Retail Management preferred.
  • Excellent English communication and analytical reasoning skills.
  • Candidate must be based out of the US.

Perks of Freelancing with Turing & Offer Details:
  • Strong compensation (exact amount varies by project).
  • Work in a fully remote environment.
  • Engagement type: Contractor assignment/freelancer, potentially full-time.
  • Duration of projects: approximately 1 month (with possibility for extension).

What Turing is NOT seeking from your expertise:
  • Confidential or proprietary information from any employer, university, etc.
  • Trade secrets or internal company or university data.
  • Specific client information or case details.
  • Any information that would violate NDAs, employment agreements or other confidentiality obligations.

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.