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Home Based Remote Retail Customer Service Jobs (NOW HIRING)

Delegate CX

Home-Based Customer Service Assistant

$17.75 - $24.25/hr

Home-Based Customer Service Assistant It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of ...

Delegate CX

Home-Based Customer Service Representative

$16.50 - $22.25/hr

Home-Based Customer Service Representative It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

U.S. Bancorp

Merch Terminal Support CSR

$17.50 - $22.25/hr

Provides high quality customer service to merchants by responding to inquiries regarding the ... S. home-based remote. Benefits: * Healthcare (medical, dental, vision) * Basic term and optional ...

Turing

Remote Retail Operations Manager

Manhattan, NY · Remote

$100 - $150/hr

... customer experience. Role Overview: * In this role, you will be working on projects to help ... Candidate must be based out of the US. Perks of Freelancing with Turing & Offer Details: * Strong ...

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

... retail, government, education, telecom, technology e-commerce, and financial services ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Turing

Remote Retail Operations Supervisor

Manhattan, NY · Remote

$100 - $150/hr

Design and solve real-world retail and customer service scenarios to test AI reasoning. * Write ... About Turing: Based in San Francisco, California, Turing is the world's leading research ...

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How much do home based remote retail customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home based remote retail customer service in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

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Home Based Remote Retail Customer Service jobs near you

Customer Service Associate (US-Based Remote)

Remote

CompassExperienceLabs, LLC
See more jobs at CompassExperienceLabs, LLCexternal

$14.75 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Associate

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn't find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

About the Opportunity

Work Setup: Remote – U.S. Schedule: 8:00 AM – 5:00 PM PST, 5 days a week Days Off: Fixed weekends off Employment Type: Full-Time Industry: Specialty Coffee & Beverage Retail

We're looking for Customer Service Associates to join the customer support team of a fast-growing specialty coffee and beverage retail company with a strong focus on customer experience, community, and great products.

As a Customer Service Associate, you'll be part of a team that helps customers have a seamless and positive experience—from answering questions and resolving concerns to providing friendly and knowledgeable support.

If you have call center experience, enjoy helping people, and thrive in a fast-paced customer-focused environment, we'd love to hear from you!

What You'll Do
  • Provide exceptional customer service through phone, chat, email, and other support channels
  • Respond to customer questions, concerns, and requests professionally and efficiently
  • Assist customers with orders, products, accounts, and general inquiries
  • Listen actively and identify the best solution for each customer
  • Handle customer concerns with empathy, patience, and a positive attitude
  • Resolve issues while maintaining a high standard of customer experience
  • Accurately document customer interactions in the appropriate systems
  • Follow established processes, policies, and service standards
  • Collaborate with team members and other departments to resolve customer concerns
  • Help create a friendly, positive, and memorable customer experience
What We're Looking For

Required:

  • Previous call center / contact center experience
  • Strong verbal and written English communication skills
  • Excellent customer service and interpersonal skills
  • Strong problem-solving and active listening abilities
  • Comfortable handling customer inquiries in a fast-paced environment
  • Ability to navigate multiple systems and applications
  • Reliable internet connection and a suitable remote-work environment
  • Willingness to work the required 8:00 AM–5:00 PM PST schedule
  • Availability to work 5 days per week with fixed weekends off
Why Join Us?
  • Fully Remote Work Setup – Work from the comfort of your home.
  • Comprehensive Benefits – Medical, dental, vision, and ancillary benefits effective the first of the month after 60 days.
  • Paid Time Off (PTO) – Enjoy time away to rest, recharge, and spend with family.
  • 401(k) Retirement Plan – Eligible after 6 months of employment.
  • Fixed Weekends Off – Enjoy a consistent Monday–Friday schedule.
  • Be Part of a Growing U.S. Coffee & Beverage Business – Support an exciting and expanding specialty coffee and beverage retail brand.
  • Customer-Focused Team – Join an energetic team that values great customer experiences.
  • Career Growth & Development – Build and strengthen your customer service and retail support skills.
Ready to Join the Team?

If you're a customer service professional who enjoys helping people, solving problems, and bringing positive energy to every interaction, we want to hear from you!

Apply today and become part of a team that's passionate about great products, great service, and great customer experiences.

Apply