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Manager Remote Banking Jobs in Raleigh, NC (NOW HIRING)

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Manager Remote Banking information

See Raleigh, NC salary details

$35K

$63.9K

$96.7K

How much do manager remote banking jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager remote banking in Raleigh, NC is $63,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Banking vs Customer Service Manager?

AspectManager Remote BankingCustomer Service Manager
Required CredentialsBachelor's degree, banking certifications often preferredBachelor's degree, customer service or management certifications beneficial
Work EnvironmentRemote, digital banking platforms, virtual team managementOffice or call center, direct customer interaction
Employer & Industry UsageFinancial institutions, banks, online banking servicesRetail, banking, service industries
Common Search & ComparisonYesYes

The Manager Remote Banking primarily oversees digital banking operations remotely, focusing on online services and virtual teams. In contrast, the Customer Service Manager typically manages in-person or call center customer support teams. While both roles require strong communication skills and industry knowledge, the Manager Remote Banking emphasizes digital platforms and remote team management, whereas the Customer Service Manager involves direct customer interactions and on-site supervision.

What are the most commonly searched types of Remote Banking jobs in Raleigh, NC? The most popular types of Remote Banking jobs in Raleigh, NC are:
What are popular job titles related to Manager Remote Banking jobs in Raleigh, NC? For Manager Remote Banking jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Remote Banking jobs in Raleigh, NC look for? The top searched job categories for Manager Remote Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Remote Banking jobs? Cities near Raleigh, NC with the most Manager Remote Banking job openings:
Manager Remote Banking jobs near you
Infographic showing various Manager Remote Banking job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $63,866 per year, or $30.7 per hour.
Senior Manager Compliance - Broker-Dealer & RIA (Complaints/Licensing & Registrations)(Remote)

Senior Manager Compliance - Broker-Dealer & RIA (Complaints/Licensing & Registrations)(Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$155K - $175K/yr

Full-time

Posted 6 days ago

New

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview
This is a remote role that may be hired in several markets across the United States.
The Compliance Manager is a senior leader within Compliance, responsible for oversight of the firm's Broker-Dealer and Registered Investment Adviser (RIA) complaint management programs, representative investigations, disciplinary processes and Licensing & Registrations function. This role combines strategic leadership with hands-on execution, managing complex matters while driving consistency, scalability, and regulatory compliance across multiple functions.
The ideal candidate brings deep expertise in broker-dealer complaint handling and investigations, strong regulatory knowledge, and sound judgment in assessing conduct and supervisory risk. A strong understanding of FINRA Rule 4530, complaint classification standards, and disclosure requirements are essential.
Responsibilities
Complaint Program Leadership & Enhancement
  • Lead and enhance the firm's Complaint Management Program, across BD, RIA, and Insurance businesses
  • Oversee the complaint investigations, escalation, and resolution, directly handling high-risk matters
  • Ensure accurate application of FINRA problem/ product codes, and disclosure requirements
  • Manage Rule 4530 reporting, including quarterly 4530(d) filings and event-driven reporting
  • Develop reporting, controls and quality assurance processes to identify trends, identify emerging risks, and drive remediation
  • Implement improvements to increase program effectiveness, consistency, and scalability

Representative Investigations
  • Lead investigations into registered representatives and associated people's conduct, sales practice and supervisory matters
  • Partner with Legal, Human Resources, and business leadership on escalation, resolution, and disciplinary outcomes
  • Support regulatory inquiries, responses, and disclosure obligations

Licensing & Registration Oversight
  • Oversee Licensing & Registration to ensure accurate and timely regulatory filings and registration processes are executed accurately and in accordance with applicable requirements

Qualifications
  • Bachelor's Degree and 8 years of experience in Compliance, Legal, Audit, Regulatory Compliance Management, Banking or other related experience OR High School Diploma or GED and 12 years of experience in Compliance, Legal, Audit, Regulatory Compliance Management, Banking or other related experience
  • 7+ years of broker-dealer and/or RIA compliance experience.
  • Strong experience in complaints, investigations, and regulatory reporting
  • Deep knowledge of FINRA rules, including Rule 4530, U4/U5, and complaint classification standards
  • Proven leadership and ability to manage complex regulatory matters
  • FINRA Series 7, 24, and 63/65 or 66 licenses (or ability to obtain shortly after hire).

Preferred Qualifications
  • Experienced in a large, dual-registrant financial institution
  • Strong investigative, risk assessment, and escalation skills
  • Executive communication and stakeholder management expertise
  • Insurance Licensing/Life & Health experience

This job posting is expected to remain active for 14 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $155,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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