Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Bank's enterprise voice and collaboration services. This role is responsible for managing a team ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Bank's enterprise voice and collaboration services. This role is responsible for managing a team ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
Remote Sales Manager / Sales Leadership / Work From Home / Weekly Pay Company: AO Location: 100 ... banking, military leadership, or sales leadership is highly valued. Why AO? * 70+ years serving ...
Remote Sales Manager / Sales Leadership / Work From Home / Weekly Pay Company: AO Location: 100 ... banking, military leadership, or sales leadership is highly valued. Why AO? * 70+ years serving ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
... management, and administration of tools, systems, or processes that secure the Bank's information assets and technology infrastructure. Assesses organizational networks, applications, or systems for ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX. ... Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services ...
Remote Assistant Mortgage Banker - Entry Level
Raleigh, NC · On-site +1
$38K - $45K/yr
Help manage the Senior Vice President's pipeline while working with Processing, Underwriting, and ... Complete Bank's customer service training and apply to everyday communication. * Consistently ...
Remote Assistant Mortgage Banker - Entry Level
Raleigh, NC · On-site +1
$38K - $45K/yr
Help manage the Senior Vice President's pipeline while working with Processing, Underwriting, and ... Complete Bank's customer service training and apply to everyday communication. * Consistently ...
... regulations, Bank policy, and legal requirements. * Manages complex SBA loan transactions ... Remote Employment Type: FULL_TIME
... regulations, Bank policy, and legal requirements. * Manages complex SBA loan transactions ... Remote Employment Type: FULL_TIME
... regulations, Bank policy, and legal requirements. * Manages complex SBA loan transactions ... Remote
... regulations, Bank policy, and legal requirements. * Manages complex SBA loan transactions ... Remote
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ... Bank policy Credit Analysis Qualifications: Minimum Required Education and Experience: Bachelor ...
New
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ... Bank policy Credit Analysis Qualifications: Minimum Required Education and Experience: Bachelor ...
New
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
This position conducts an independent review of the Bank's commercial, business, and consumer loan ... Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ...
New
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
This position conducts an independent review of the Bank's commercial, business, and consumer loan ... Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ...
New
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
This position conducts an independent review of the Bank's commercial, business, and consumer loan ... Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ...
New
Credit Review Officer II (Remote)
Raleigh, NC · On-site +1
$105K - $140K/yr
This position conducts an independent review of the Bank's commercial, business, and consumer loan ... Serves as a senior advisor to management on identified issues, assisting in initiatives to resolve ...
New
Network Infrastructure Engineer III (Remote)
Raleigh, NC · Remote
$120K - $155K/yr
This position leads the development and support of the Bank's network infrastructure. Serves as a ... Presents technical alternatives and solutions to management that are reliable, scalable, secure and ...
Network Infrastructure Engineer III (Remote)
Raleigh, NC · Remote
$120K - $155K/yr
This position leads the development and support of the Bank's network infrastructure. Serves as a ... Presents technical alternatives and solutions to management that are reliable, scalable, secure and ...
Manager Remote Banking information
See Raleigh, NC salary details
$35K - $40.6K
4% of jobs
$40.6K - $46.2K
11% of jobs
$46.2K - $51.8K
10% of jobs
$52K is the 25th percentile. Wages below this are outliers.
$51.8K - $57.4K
12% of jobs
The median wage is $61.6K / yr.
$57.4K - $63.1K
18% of jobs
$63.1K - $68.7K
15% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$68.7K - $74.3K
22% of jobs
$74.3K - $79.9K
3% of jobs
$79.9K - $85.5K
2% of jobs
$85.5K - $91.1K
2% of jobs
$91.1K - $96.7K
1% of jobs
$35K
$63.9K
$96.7K
How much do manager remote banking jobs pay per year?
As of Sep 3, 2026, the average yearly pay for manager remote banking in Raleigh, NC is $63,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $70,500.00 per year, depending on experience, location, and employer.
What is the difference between Manager Remote Banking vs Customer Service Manager?
| Aspect | Manager Remote Banking | Customer Service Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, banking certifications often preferred | Bachelor's degree, customer service or management certifications beneficial |
| Work Environment | Remote, digital banking platforms, virtual team management | Office or call center, direct customer interaction |
| Employer & Industry Usage | Financial institutions, banks, online banking services | Retail, banking, service industries |
| Common Search & Comparison | Yes | Yes |
The Manager Remote Banking primarily oversees digital banking operations remotely, focusing on online services and virtual teams. In contrast, the Customer Service Manager typically manages in-person or call center customer support teams. While both roles require strong communication skills and industry knowledge, the Manager Remote Banking emphasizes digital platforms and remote team management, whereas the Customer Service Manager involves direct customer interactions and on-site supervision.
What are the most commonly searched types of Remote Banking jobs in Raleigh, NC?
The most popular types of Remote Banking jobs in Raleigh, NC are:
What are popular job titles related to Manager Remote Banking jobs in Raleigh, NC?
For Manager Remote Banking jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Remote Banking jobs in Raleigh, NC look for?
The top searched job categories for Manager Remote Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Remote Banking jobs?
Cities near Raleigh, NC with the most Manager Remote Banking job openings:
Senior Manager IT - Unified Communications Operations (Remote)
Raleigh, NC • Remote
Full-time
Posted 27 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
107th of 174 rated banks
Job description
Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities & Qualifications
Duties and Responsibilities:
Leadership & Operational Management
Service Delivery & Platform Operations
Engineering Partnership & Strategic Initiatives
Security, Risk & Compliance
Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
#LI-JB1
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities & Qualifications
Duties and Responsibilities:
Leadership & Operational Management
- Lead and develop a high-performing Unified Communications Operations team.
- Establish operational standards, governance, service levels, and performance metrics.
- Drive operational excellence through incident, problem, change, and service management practices.
- Serve as the senior escalation point for critical production issues and service disruptions.
- Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.
Service Delivery & Platform Operations
- Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
- Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
- Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
- Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
- Manage relationships with telecommunications carriers and strategic technology vendors.
Engineering Partnership & Strategic Initiatives
- Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
- Ensure new technologies transition smoothly into production support.
- Participate in capacity planning, disaster recovery, and business continuity initiatives.
- Provide operational guidance for architecture and technology design decisions.
Security, Risk & Compliance
- Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
- Oversee patch management, vulnerability remediation, and operational risk controls.
- Support audits, regulatory requirements, and security assessments.
- Maintain operational resiliency and recovery capabilities for critical communications services.
Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
- 8+ years supporting enterprise Unified Communications environments.
- 7+ years leading technical operations teams in large-scale organizations.
- Experience managing mission-critical, 24x7 production environments.
- Strong background with Cisco Unified Communications technologies and SIP-based services.
- Experience managing telecommunications providers, vendors, and operational budgets.
- Experience within a highly regulated environment, preferably a financial institution.
- Cisco Unified Communications Manager (CUCM)
- Cisco Unity Connection, Expressway, IM & Presence
- SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
- VoIP architecture and troubleshooting
- Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
- ITIL service management practices
- Incident, Problem, Change, and Release Management
- Vulnerability Management, Business Continuity, and Disaster Recovery
- Experience in a Large Financial Institution (LFI).
- Experience supporting cloud contact center integrations.
- Microsoft Teams Phone experience.
- ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.
#LI-JB1
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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