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What is the difference between Manager Pcf Insurance Services vs Insurance Agent?

AspectManager Pcf Insurance ServicesInsurance Agent
CertificationsLicenses required for insurance sales and managementState insurance license
Work EnvironmentOversees teams, manages policies, and handles client accountsWorks directly with clients to sell and service insurance policies
Employer & Industry UsageInsurance companies, brokerages, and agenciesIndependent agents or agency employees

While both roles involve insurance, a Manager Pcf Insurance Services typically oversees teams and manages policies within an organization, requiring management skills and licenses. An Insurance Agent focuses on selling policies directly to clients, often working independently or within agencies. The roles differ mainly in responsibilities and scope but share licensing requirements and industry context.

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Manager Pcf Insurance Services jobs near you

Insurance Services Specialist - Outpatient - Orion Building

Lee Health

Fort Myers, FL • On-site, Remote

$20.50 - $24.09/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

415th of 893 rated healthcare providers

Job description

Location:Orion Building -6630 Orion DriveFort Myers FL 33912

Department: Outpatient Insurance Services (OIS)

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour

Summary
Insurance Services Specialist Patient Access Orion Building | 6630 Orion Drive, Fort Myers, FL 33912 Full-Time | Monday Friday | 8:00 AM 4:30 PM Starting Pay: $20.50/hour

Are you an insurance verification, authorization, or patient access professional who thrives on solving complex coverage challenges and ensuring healthcare organizations receive maximum reimbursement?

Join Lee Health as an Insurance Services Specialist and play a critical role in supporting both our patients and our healthcare system. This position is ideal for highly analytical healthcare administrative professionals who understand the importance of accurate insurance verification, authorization management, and financial clearance in the patient care journey.

As one of the first points of access for Lee Health patients, you'll help ensure patients are financially prepared for their services while protecting the organization's revenue cycle through thorough verification and authorization processes.

Why This Opportunity Stands Out

MondayFriday schedule with no weekends

Stable healthcare administrative career path with growth potential

Opportunity to make a direct impact on patient access and organizational reimbursement

Collaborative team environment within one of Southwest Florida's leading healthcare systems

Potential remote work opportunity after 612 months based on performance, productivity, quality, and business needs

Comprehensive benefits package

What Makes a Strong Candidate?

We're seeking professionals who enjoy investigative and analytical work and understand the importance of getting insurance details right the first time.

The ideal candidate will have experience with:

Insurance Verification

Prior Authorizations

Benefits Investigation

Patient Access or Financial Clearance

Medical Office, Hospital, or Revenue Cycle Operations

High-Volume Work Queues

Multi-System Navigation and Documentation

Complex Problem Solving and Critical Thinking

Patient Communication and Customer Service

Highly Preferred ExperienceEPIC Experience

Candidates with prior experience utilizing Epic within insurance verification, authorizations, patient access, scheduling, financial clearance, or revenue cycle functions are strongly encouraged to apply.

Additional Preferred Backgrounds
  • Insurance Services
  • Patient Access
  • Financial Counseling
  • Authorization Coordination
  • Referral Management
  • Medical Billing Support
  • Revenue Cycle Operations
  • Healthcare Call Center Operations
Key Success Factors

To excel in this role, you should be:

Detail-oriented and highly organized

Comfortable working within high-volume work queues

Able to prioritize competing responsibilities

Strong in verbal and written communication

Skilled at researching and interpreting insurance information

Comfortable speaking with patients, providers, insurance carriers, and internal departments

Knowledgeable in medical terminology and healthcare processes

Technically savvy with the ability to quickly navigate multiple systems and applications simultaneously

Lee Health Benefits

Medical, Dental & Vision Insurance

Retirement Plan with Employer Match

Tuition Reimbursement

Paid Time Off & Paid Holidays

Employee Assistance Program

Flexible Spending & Health Savings Accounts

Career Growth and Development Opportunities

Ready to put your insurance expertise to work for an organization that values accuracy, service excellence, and professional growth?

Apply today and become part of the team helping Lee Health patients access the care they need while supporting the financial health of our organization.

As the first point of access for Lee Health patients, this position completes and assists with Insurance Verification, authorizations, and financial screening to secure maximum reimbursement for the Lee Health System. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication that occurs telephonically. Requires extensive computer knowledge and analytical experience to navigate and interpret the information provided by a multitude of entities. Requires prioritization, detail orientation, organized, flexible while working within high volume work queues. This job requires the ability to understand medical terminology pertinent to obtaining the authorizations needed for services.


Requirements

Education: High School diploma or equivalent required.

Experience: Clerical/administrative and healthcare experience required. Epic EMR system and customer service experience preferred.

Certification: N/A

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math skills, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers

What Lee Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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