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Manager Outsourced Customer Service Jobs (NOW HIRING)

MCI Careers

Bilingual Toll Customer Service Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ...

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Manager Outsourced Customer Service information

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$24.5K

$58K

$101K

How much do manager outsourced customer service jobs pay per year?

As of Jul 24, 2026, the average yearly pay for manager outsourced customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Outsourced Customer Service vs Customer Service Supervisor?

AspectManager Outsourced Customer ServiceCustomer Service Supervisor
CredentialsTypically requires leadership experience, customer service background, and sometimes management certificationsRequires customer service experience, often with supervisory or team lead roles, but less focus on management certifications
Work EnvironmentWorks with outsourced teams, manages vendor relationships, and oversees customer service quality across multiple locationsWorks directly within a company's customer service department, supervising in-house staff
Employer & Industry UsageCommon in companies outsourcing customer support to third-party providers across industriesEmployed within companies' internal customer service teams in various industries

The main difference is that a Manager Outsourced Customer Service oversees external teams and vendor relationships, while a Customer Service Supervisor manages internal customer support staff. Both roles require customer service experience, but the scope and environment differ significantly.

More about Manager Outsourced Customer Service jobs
What cities are hiring for Manager Outsourced Customer Service jobs? Cities with the most Manager Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Manager Outsourced Customer Service jobs? States with the most job openings for Manager Outsourced Customer Service jobs include:
Manager Outsourced Customer Service jobs near you

Retail Customer Service

Elevated Integrated Consultants

Jefferson City, MO

$14.50 - $19/hr

Full-time

Posted 15 days ago

Job description

Company Description

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.

Job Description

JOB DESCRIPTION
We are currently hiring entry level candidates with a restaurant, retail
sales or hospitality background for the Account Executive position. We
have found that candidates working in these fields and other types of
customer service positions are very easy to train into our Account
Executive role. We specialize in customer retention and acquisition, and
this requires the ability to confidently interact with people.
What do we offer?
Due to expansion, we are willing to train highly motivated people for
management and customer service & sales opportunities. Candidates
must be willing to work hard in an entry level customer service
position. All openings are ideal for recent graduates, or professionals.
We offer an opportunity to gain experience and enjoy company paid travel
opportunities. We are now offering Full-Time W2 positions with base pay
plus commission and bonus opportunities.
Training Is Provided In The Areas of:
Sales and Marketing Tactics
Account Management
Leadership/Team Building
Human Resources
Candidates will work in the following areas:
Account Management
Client Retention and Acquisition
Customer Account Negotiation
Training and coaching others to develop their skills
Learning the business aspect of running a marketing campaign
Public speaking and presentations
Sales & Marketing.
This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door)

Qualifications
  • Job Requirements:
    Excellent customer service skills
    Great student mentality
    Professionalism
    Must be able to work with others in a team environment
    Leadership skills
    Great verbal and written communication skills
Additional Information

All your information will be kept confidential according to EEO guidelines.

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