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Manager Of Program Operations Jobs in Worcester, MA

Astrion

Journeyman Program Manager

Lincoln, MA · On-site

$95K - $110K/yr

Overview Journeyman Program Manager WORK LOCATION: Hanscom AFB, MA Salary Range: $95,000 - 110,000 ... 5000.80, Operation of the Middle Tier of Acquisition and DoDI 5000.81, Urgent Capability ...

New

Apex Entertainment

Manager of Attractions

Marlborough, MA · On-site

$63K - $70K/yr

Direct, supervise, and manage the daily operation of the Attractions Department. * Establish ... Partner with Maintenance to ensure preventative maintenance programs are completed. * Lead accident ...

National Grid

Manager of Training

Northborough, MA · Hybrid

$143K - $168K/yr

The Manager of Training serves as a core member of the Customer Operations leadership ecosystem ... Design and deliver end-to-end training programs for the Kraken platform, including system ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Worcester, MA

Manager Of Program Operations information

See Worcester, MA salary details

$39.9K

$109.2K

$158.2K

How much do manager of program operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for manager of program operations in Worcester, MA is $109,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $132,200.00 per year, depending on experience, location, and employer.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are popular job titles related to Manager Of Program Operations jobs in Worcester, MA?

For Manager Of Program Operations jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Manager Of Program Operations jobs in Worcester, MA look for?

The top searched job categories for Manager Of Program Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Manager Of Program Operations jobs?

Cities near Worcester, MA with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,239 per year, or $52.5 per hour.

Manager of Administrative Operations

Worcester, MA • On-site

Ascentria Care Alliance
Individual, Family and Community Social Assistance • 1 - 5K employees
Learn more about Ascentria Care Allianceexternal

Other

Posted 11 days ago

Job description

Manager, Administrative Operations

Lighthouse Administrative Office (Onsite Position)

Be the Heart of Our Workplace Operations

Are you a highly organized leader who thrives on creating exceptional experiences for employees, visitors, and community partners? Do you enjoy balancing people leadership, operations, customer service, and problem-solving in a fast-paced environment?

Lighthouse is seeking a Manager of Administrative Operations to oversee the daily operations of our Administrative Office and help create a welcoming, safe, and efficient workplace for everyone who walks through our doors.

In this role, you will lead office operations, supervise reception services, coordinate shared resources and facilities, support executive leadership, and serve as a key point of contact for building operations, safety, security, and administrative services. Every day brings opportunities to make a meaningful impact on the employee and visitor experience while supporting a mission-driven organization dedicated to serving others.

This is a fully onsite position with daily reporting to the Lighthouse office.

What You'll Do Lead Office Operations
  • Oversee day-to-day office operations, services, supplies, and resources.
  • Ensure a professional, organized, welcoming, and efficient work environment.
  • Coordinate facility vendors, service contracts, maintenance schedules, and office resources.
  • Monitor workspace utilization and support office planning efforts.
  • Maintain office procedures, operational documentation, and resource materials.
  • Identify opportunities for operational improvements and cost efficiencies.
Supervise Reception & Front Desk Services
  • Lead and support the Administrative Office Specialist - Reception.
  • Ensure outstanding customer service for employees, visitors, clients, and community partners.
  • Coordinate reception schedules and coverage plans.
  • Train, coach, and mentor front desk staff.
  • Assist with visitor management and provide direct support as needed.
Manage Shared Spaces & Resources
  • Oversee conference rooms, classrooms, and event spaces.
  • Maintain scheduling processes and resource availability.
  • Coordinate room usage, technology support, supplies, and administrative oversight.
  • Ensure shared spaces remain functional, organized, and ready for use.
Support Safety, Security & Access Administration
  • Manage keys, access cards, and access-control processes.
  • Maintain security logs and documentation.
  • Coordinate safety procedures, emergency responses, and visitor management protocols.
  • Partner with internal teams and external vendors to address operational concerns.
Provide Executive & Administrative Support
  • Support executive leaders and business units with administrative services.
  • Coordinate operational projects and special initiatives.
  • Provide direction and guidance to administrative staff.
  • Ensure administrative practices align with organizational standards and best practices.
What We're Looking For Qualifications
  • Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience.
  • Minimum of five years of progressive experience in office management, administrative operations, workplace services, facilities administration, or related operational support functions.
  • Prior supervisory or team leadership experience preferred.
  • Strong organizational, planning, and project coordination skills.
  • Excellent communication and relationship-building abilities.
  • Proven ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment, problem-solving skills, and a commitment to exceptional customer service.
Technical Skills
  • Proficiency with Microsoft Office Suite, Teams, OneDrive, SharePoint, and other business applications.
  • Experience managing records, documentation, projects, and administrative systems.
Why Join Lighthouse?

At Lighthouse, we believe that great work starts with great support systems. As Manager of Administrative Operations, you will play a key role in creating an environment where employees can thrive, visitors feel welcomed, and our mission can be carried out effectively every day.

Your leadership will directly contribute to a workplace culture built on service, collaboration, professionalism, and care for those we serve.

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