Manager Of Program Operations Jobs in Austin, TX

Amazon Web Services (AWS) has a growing Land Development division within its Data Center Real Estate organization that has spent the past year establishing its foundation. We are now looking for a Technical Program Manager to help take this team to the next level by strengthening the operational backbone of the program. This role does not manage land development projects directly. Instead, you will support the land development program by maturing the mechanisms, reporting structures, and operational cadences that allow the team to deliver at scale.
The Land Development team is responsible for taking raw land from acquisition through entitlement and pad ready turnover for AWS data center campuses. To support this team effectively, you need to understand what they do. You should be familiar with the language and workflow of land development, things like due diligence, geotech investigations, municipal entitlements, civil engineering design, utility coordination, and site construction. You do not need to be the person negotiating entitlement agreements or reviewing a grading plan, but you do need to understand why those activities matter, how long they take, where they sit in a project timeline, and what risks they carry.
Your job is to help this division mature into a high performing program. That means refining Monthly Business Reviews, sharpening performance metrics, improving standardized reporting, identifying bottlenecks across the portfolio, and making sure leadership has clear visibility into how the program is performing. The team has the early structures in place and now needs someone who can build on that foundation, fill the gaps, and create the kind of operational rigor that supports continued growth. You will also work closely with a dedicated AI engineer on the team to explore how automation, machine learning, and data tools can improve program reporting, streamline workflows, and surface insights across the portfolio in ways that manual processes cannot.
Key job responsibilities
- Strengthen and mature the operational cadence for the Land Development division, including Monthly Business Reviews, weekly program syncs, and leadership reporting.
- Refine and track key performance metrics across the land development portfolio, such as schedule adherence, budget variance, permitting cycle times, and milestone completion rates.
- Build and improve program dashboards that give leadership clear visibility into portfolio health, risks, and resource needs.
- Improve standardized templates for project status reporting, risk tracking, and decision escalation.
- Identify patterns and systemic issues across the portfolio and surface them to leadership with recommendations.
- Partner with the team's AI engineer to develop automated reporting, predictive analytics, and data driven tools that enhance program visibility and reduce manual overhead.
A day in the life
- Maintain a consolidated view of all active land development projects across regions, tracking status against key milestones.
- Develop reporting that connects individual project performance to overall program goals and business targets.
- Track dependencies between land development activities and downstream data center design and construction timelines.
- Ensure data quality and consistency across project reporting so that leadership reviews are based on reliable information.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent in business, management, real estate, or another related field
- Experience building measures and metrics, and developing reporting solutions
- Experience with program management spanning planning, execution and project delivery
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
- Experience with data and analysis tools including Microsoft Excel and SQL
- Bachelor's degree in Engineering, Construction Management, Urban Planning, Real Estate Development, Business. At least 3 years of experience working in or supporting real estate development, land development, civil infrastructure, or construction programs. Or 7+ years of program management, technical program management, or program operations experience.
PREFERRED QUALIFICATIONS
- Master's degree or above in a related field
- PMP, or PMP certificate
- 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Experience in technical support work, engineering, or an operations environment
- Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems
- 5+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 155,400.00 - 210,200.00 USD annually