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Manager Of Program Operations Jobs in Allen, TX (NOW HIRING)

Jj

Manager, PSC Program Operations

Dallas, TX · Remote

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their ... Manage daily program operations, ensuring compliance with policies, procedures and service levels.

Adecco

Specialty Program Operations Analyst

Irving, TX · Hybrid

$40/hr

... and care management tools. If Specialty Programs Analyst sounds like something you would be ... of Auto Substitution, Sequestration replenishment, and Fair Share allocation workflows to improve ...

Dunkin

Regional Manager of Operations

Dallas, TX · On-site

The Regional Manager of Operations is responsible for overseeing the operational performance of multiple restaurant locations within a specific region. The role involves ensuring that each restaurant ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Allen, TX

Manager Of Program Operations information

See Allen, TX salary details

$37.2K

$101.8K

$147.4K

How much do manager of program operations jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager of program operations in Allen, TX is $101,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $123,200.00 per year, depending on experience, location, and employer.

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
What are the most commonly searched types of Of Program Operations jobs in Allen, TX? The most popular types of Of Program Operations jobs in Allen, TX are:
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Manager Of Program Operations jobs near you
Manager, PSC Program Operations

Manager, PSC Program Operations

Johnson & Johnson

Dallas, TX • Remote

Full-time

Re-posted 7 days ago

Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

29th of 74 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, PSC Program Operations located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or Dallas, TX.

Purpose:

The Program Manager oversees a dedicated Patient Service Center (PSC) program, ensuring smooth operations and compliance. The Program Manager ensures performance and talent management, collaborates with cross-functional business partners, and continuously seeks process improvements to enhance quality, program efficiency, and patient care.

Responsibilities:

  • Manage daily program operations, ensuring compliance with policies, procedures and service levels.
  • Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
  • Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
  • Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity. Collaborate with training team for upskilling.
  • Track program metrics and identify opportunities for improvement. Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
  • Collaborate internally to develop enhancements and strategies that benefit patients.
  • Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
  • Assist in developing and delivering program performance to key stakeholders. Foster positive team and cross-functional relationships.
  • Stay informed on industry trends and regulatory updates.
  • Resolve complex issues efficiently and creatively.
  • Up to 15% travel may be required.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's Degree
  • A minimum of 6 years' experience preferably in contact center or specialty pharmacy operations, patient support, or healthcare/pharma operations.
  • Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.
  • Strong analytical skills preferably with experience with data analytics, reporting, and digital tools used in contact center operations
  • Proven ability to work efficiently in a matrix environment with cross functional teams.
  • Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.

Preferred Qualifications:

  • Advanced degree in related field
  • Ability to manage deliverables in a fast-paced environment
  • Experience documenting requirements, creating training materials and working directly with end users
  • Proven ability to work efficiently in a matrix environment with cross functional teams.

#Li-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Required Skills:

Preferred Skills:

Consulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support

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