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Manager Of Network Operations Jobs in Massachusetts

... of the team driving excellence in network service delivery for a high-growth organization transforming the biotech industry. We are seeking a Network Operations Engineer who will focus on managing ...

... of the team driving excellence in network service delivery for a high-growth organization transforming the biotech industry. We are seeking a Network Operations Engineer who will focus on managing ...

... operations. Key Responsibilities: · Network Automation: Develop, implement, and maintain ... Utilize SALT Stack for configuration management, orchestration, and automation of network devices ...

Senior Network Engineer

Boston, MA · Hybrid

$113K - $154K/yr

Role Summary The Senior Network Engineer is responsible for the design, implementation, and operation of network infrastructure supporting Managed Services platforms across cloud and datacenter ...

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

... of the incident management team Represent the network, security, voice, wireless, and cloud ... Operations team and other IT stakeholders Travel to IKO locations within North America and Europe ...

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... of the incident management team Represent the network, security, voice, wireless, and cloud ... Operations team and other IT stakeholders Travel to IKO locations within North America and Europe ...

$71.25 - $95.50/hr

Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing ...

Computer Network Architect

MA · On-site

$71.25 - $95.50/hr

Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing ...

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... of the incident management team • Represent the network, security, voice, wireless, and cloud ... Operations team and other IT stakeholders • Travel to IKO locations within North America and ...

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Manager Of Network Operations information

What does a manager of network operations do?

A Manager of Network Operations oversees the daily operations and performance of an organization's computer networks. They are responsible for ensuring network reliability, security, and efficiency, as well as managing a team of network engineers and technicians. This role often involves planning network upgrades, troubleshooting issues, implementing policies, and coordinating with other IT departments to support business needs. Additionally, they monitor network performance, handle incident response, and help develop strategies to improve network infrastructure.

What are the typical challenges faced by a manager of network operations when overseeing a large-scale IT infrastructure?

Managers of Network Operations often encounter challenges such as ensuring network reliability, minimizing downtime, and swiftly resolving unexpected outages. Coordinating with cross-functional teams—including security, engineering, and support—is crucial to maintain performance and implement upgrades without disrupting daily operations. Additionally, they are responsible for balancing proactive maintenance with urgent troubleshooting, all while managing resources and adhering to budget constraints. Staying up-to-date with evolving technologies and industry best practices is also essential for long-term network stability.

What are the key skills and qualifications needed to thrive as a manager of network operations, and why are they important?

To thrive as a Manager Of Network Operations, you need deep expertise in network infrastructure, troubleshooting, and IT management, usually backed by a bachelor’s degree in computer science or a related field. Familiarity with network monitoring tools, Cisco or Juniper systems, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving, and communication skills help you effectively lead teams and coordinate with stakeholders. These skills ensure reliable network performance, quick resolution of issues, and cohesive team operations in a mission-critical environment.

What is the difference between Manager Of Network Operations vs Network Engineer?

AspectManager Of Network OperationsNetwork Engineer
Primary FocusOversees network performance, team management, and strategic planningDesigns, implements, and maintains network infrastructure
CertificationsCCNP, CCNA, PMP often preferredCCNA, CCNP, Cisco certifications common
Work EnvironmentManagement, coordination, and oversight rolesTechnical hands-on work and troubleshooting
Employer UsageUsed in large organizations, IT departmentsUsed across various organizations for network setup

The Manager Of Network Operations focuses on overseeing network performance, managing teams, and strategic planning, while the Network Engineer handles the technical design, implementation, and maintenance of network systems. Both roles require similar certifications but differ in responsibilities and work environment.

Is manager of network operations a high paying job?

A manager of network operations typically earns a high salary due to the technical expertise, leadership responsibilities, and experience required. Salaries can vary based on industry, location, and company size but generally fall within the upper-middle to high-income range for IT management roles. Certifications like Cisco or CompTIA can also influence compensation levels.

What are the most commonly searched types of Of Network Operations jobs in Massachusetts?

The most popular types of Of Network Operations jobs in Massachusetts are:

What are popular job titles related to Manager Of Network Operations jobs in Massachusetts?

For Manager Of Network Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager Of Network Operations jobs in Massachusetts look for?

The top searched job categories for Manager Of Network Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Of Network Operations jobs?

Cities in Massachusetts with the most Manager Of Network Operations job openings:

Infographic showing various Manager Of Network Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Manager. Network Operations & UC Services

Boston College

Chestnut Hill, MA • On-site

$92K - $124K/yr

Full-time

Posted 19 days ago


Boston College rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

54th of 619 rated colleges and universities


Job description

The Manager, Network Operations & UC Engineering Services is a critical, high-impact "player-coach" leadership role responsible for steering Boston College's enterprise communications and edge networking infrastructure through a transformative period. Serving as a key strategic partner and "right hand" to the Director of Network Services, the Manager will initially provide hands-on technical oversight and mentorship for the Voice Services team following a major transition to a modern Unified Communications (UC) platform.
This role will lead the strategic convergence of the Voice Services and Network Operations teams into a single, unified network and communications engineering organization. The ideal candidate is a proactive operational leader with deep expertise in SIP/VoIP, strong enterprise networking fundamentals, and proven success in guiding teams through organizational change, skill uplift, and technology integration.

Strategic Leadership & Organizational Evolution:
- Strategic Partnership: Partner closely with the Director of Network Services to shape the long-term vision, operational roadmaps, and architectural standards for unified communications and network infrastructure.
- Team Convergence & Leadership: Lead the planned integration of the Voice Services and Network Operations teams into a unified engineering unit, fostering a culture of collaboration, cross-training, and continuous improvement.
- Personnel Management & Growth: Manage, mentor, and elevate individual contributors across voice and networking disciplines. Develop targeted professional growth plans to cross-skill voice engineers in modern edge networking and network engineers in VoIP/SIP architectures.
- Operational Excellence: Establish standard operating procedures, incident management escalation protocols, and performance metrics across the merged organization to ensure high availability and service delivery across all campus locations.

Core Technical Responsibilities

Unified Communications & Applications:
- Provide technical oversight for a complex enterprise communications architecture supporting 6,000+ endpoints, 120 emergency response systems, and high-volume call centers across multiple campuses.
- Direct the engineering and maintenance of the Cisco Unified Communications platform, including UCS, Call Manager (CUCM), Unity, CUBE gateways, WebEx Calling/Hybrid, Cisco Endpoints, and analog gateways.
- Manage inbound/outbound SIP trunking, carrier relationships, and call routing topologies.
- Oversee critical communications applications and integrations, including call center platforms (T-Metrics), public safety call recording (NICE), and E911 compliance platforms (Bandwidth Technology).
- Ensure seamless service integrations with enterprise identity and security systems (Microsoft AD/LDAP, Shibboleth, Duo).

Enterprise Network Engineering & Infrastructure
- Oversee the continuous operation, maintenance, and strategic expansion of Boston College's edge network across 400+ Network Rooms spanning 5 campuses.
- Provide high-level technical direction for enterprise switching infrastructure (800+ Extreme Networks devices) and campus-wide wireless networks (4,300+ Aruba Wireless Access Points).
- Lead network topology planning, hardware lifecycle management, provisioning standards, and edge-to-core connectivity strategies.
- Partner with network architecture leads to optimize network routing, VLAN configurations, quality of service for voice/video traffic, and security segmentation across wired and wireless environments.

Full-Time Equivalent Hiring Range: 127,950 to 159,950; salary commensurate with relevant experience. This is an onsite position (remote work 1-2 days only at the discretion of management).


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