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Network Operations Jobs in Massachusetts (NOW HIRING)

We are seeking a Network Operations Engineer who will focus on managing daily network operations, troubleshooting Tier 1 and Tier 2 issues, and supporting escalation processes. Reporting to the ...

New

We are seeking a Network Operations Engineer who will focus on managing daily network operations, troubleshooting Tier 1 and Tier 2 issues, and supporting escalation processes. Reporting to the ...

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

Senior Network Engineer

Burlington, MA · On-site

$113K - $155K/yr

... network operations Lead global network operations workflows, ensuring high availability and performance Establish proactive monitoring, alerting, and incident response protocols for critical ...

The ideal candidate will have extensive experience in automating complex network configurations, troubleshooting issues, and working with cross-functional teams to ensure seamless network operations.

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Showing results 1-20

Network Operations information

See Massachusetts salary details

$55.2K

$130.3K

$176.4K

How much do network operations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for network operations in Massachusetts is $130,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $175,800.00 per year, depending on experience, location, and employer.

What is a network operations job?

A network operations job involves managing and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. Professionals in this role monitor network traffic, troubleshoot issues, implement updates, and often use tools like network monitoring software and protocols such as TCP/IP. Certifications like Cisco CCNA or CompTIA Network+ are commonly valued in this field.

What jobs pay 500,000 a year in the US?

In the field of network operations, senior roles such as Chief Network Officer or network architecture executives can reach or exceed $500,000 annually, especially with extensive experience, leadership responsibilities, and advanced certifications. High-level positions in technology companies or large organizations may also offer compensation in this range, often including bonuses and stock options.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for those with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries can vary based on location, experience, and the complexity of the network environment, but generally, networking jobs are considered well-paying within the IT industry.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What do network operations do?

Network operations professionals manage and maintain computer networks to ensure reliable connectivity, security, and performance. They monitor network traffic, troubleshoot issues, implement updates, and may use tools like network management systems and protocols to support organizational IT infrastructure.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in Massachusetts? The most popular types of Network Operations jobs in Massachusetts are:
What are popular job titles related to Network Operations jobs in Massachusetts? For Network Operations jobs in Massachusetts, the most frequently searched job titles are:
What cities in Massachusetts are hiring for Network Operations jobs? Cities in Massachusetts with the most Network Operations job openings:
Infographic showing various Network Operations job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $130,274 per year, or $62.6 per hour.

Security Network Operations Engineer

Institution for Savings

Ipswich, MA • On-site

$95K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Security Network Operations Engineer

The Institution for Savings is seeking a Security Network Operations Engineer to help secure and operate the Bank's multi-branch network and information systems. This role blends hands-on network engineering, with a strong emphasis on our Cisco Meraki cloud-managed environment spanning all branch and operations sites — with day-to-day security operations across our Palo Alto, Splunk, Darktrace, Netwrix, Ivanti, and Mimecast toolset. The engineer ensures the resiliency, performance, and security of the Bank's infrastructure while supporting the regulatory and audit obligations of a financial institution.

Responsibilities:

Network Engineer

  • Work on the network team to design, deploy, configure, and maintain LAN/WAN and wireless infrastructure across all Institution for Savings branch, operations, and data center sites using the Cisco Meraki cloud dashboard (MX security appliances).
  • Work on the network team to manage inter-site connectivity, VPN tunnels, VLANs, routing, traffic shaping, and QoS across the Bank's distributed branch network.
  • Monitor network performance and capacity; review Meraki summary reporting, investigate anomalies (bandwidth spikes, high-usage clients), and resolve connectivity issues proactively.
  • Work on the network team to maintain network documentation, topology diagrams, configuration standards, and change records in line with Bank change-control procedures.
  • Work on the network team to plan and execute branch network upgrades, refreshes, and expansions with minimal disruption to banking operations.

Security Operations

  • Ensure all in-scope servers and workstations are assessed, patched, and verified on a consistent schedule using Ivanti Patch Management, reducing security exposure and maintaining compliance with the Bank's patch-management standards and examiner expectations.
  • Work on the network team to monitor and respond to alerts from the Bank's security stack — Splunk (SIEM), Darktrace (network detection / Antigena autonomous response), Palo Alto next-gen firewalls, Netwrix Auditor, and Mimecast email security.
  • Triage, investigate, contain, and remediate security events and incidents; document findings, perform root-cause analysis, and support post-incident review.
  • Administer and harden perimeter using AccessExpert security system and Alarms.
  • Support audit logging, threat hunting, and threat-intelligence review across the environment.

Operational & Compliance

  • Support infrastructure monitoring (PRTG) escalations through the Bank's Freshservice ITSM workflow.
  • Contribute to evidence collection and reporting for FFIEC, GLBA, FDICIA, and examiner/audit requirements.
  • Partner with the Systems Engineering, Cyber Security, and Help Desk teams to embed security into daily operations.

Job Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Networking, or a related field — or equivalent experience.
  • 3–5+ years in network engineering and/or security operations, ideally in a multi-site environment.
  • Hands-on Cisco Meraki experience — deploying and managing MX/MS/MR across multiple sites via the cloud dashboard.
  • Strong networking fundamentals: TCP/IP, routing/switching, VLANs, DNS, DHCP, VPN, and wireless.
  • Experience administering next-gen firewalls (Palo Alto and/or Meraki MX), including policy, VPN, and threat prevention.
  • Working knowledge of SIEM, network/endpoint detection, and incident response.
  • Familiarity with defensive frameworks (MITRE ATT&CK, NIST, cyber kill chain).
  • Strong analytical, troubleshooting, documentation, and communication skills.
  • Cisco Meraki Solutions Specialist (ECMS / 500-220).
  • Security certifications: Security+, Comptia Security+, GCIH, PCNSE (Palo Alto), or SSCP.
  • Familiarity with Darktrace, Netwrix, Splunk, Mimecast, Veeam, or PRTG.
  • Meraki dashboard API experience.

Salary Range: $95,000-$140,000

The salary range listed is just one component of the Bank’s total compensation package. Other rewards include fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; generous vacation and paid-time off; and quarterly incentive.

The Institution for Savings is an Equal Opportunity Employer.

Member FDIC. Member DIF.