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Network Operations Jobs in Massachusetts (NOW HIRING)

Computer Network Architect

MA ยท On-site

$71.25 - $95.50/hr

The Computer Network Architect is responsible for the design, implementation, operation, maintenance, and troubleshooting of secure enterprise network infrastructure supporting 66 ABG/SC and its ...

Global Network Engineer

Agawam, MA ยท Hybrid

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

Global Network Engineer

Agawam, MA ยท On-site

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

Senior Network Engineer

Andover, MA ยท On-site

$118K - $132K/yr

Reporting to the Senior Manager of IT Operations, you will support on-premises and cloud-based ... Analyze network performance and recommend improvements. * Secure systems in compliance with ...

The ideal candidate will have extensive experience in automating complex network configurations, troubleshooting issues, and working with cross-functional teams to ensure seamless network operations.

Senior Network Engineer

Boston, MA ยท Hybrid

$113K - $154K/yr

This role contributes to the standardization and operational excellence of network services across a hybrid, multi-cloud environment. Key Responsibilities * Design, implement, and support network ...

Provide technical support with minimal disruption to client operations * Train clients on the use ... Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business ...

Senior Network Engineer

Boston, MA ยท On-site

$155K/yr

Network Operations & Engineering * Own day-to-day operations, monitoring, and troubleshooting of on-premises and cloud-connected network infrastructure across global offices and data centers. * Lead ...

The Network Engineer works on Wizards of the Coast's enterprise network spanning datacenters ... operations, and automation tooling. What You'll Do: * Design, implement, and operate our Juniper ...

The Network Engineer works on Wizards of the Coast's enterprise network spanning datacenters ... operations, and automation tooling. What You'll Do: * Design, implement, and operate our Juniper ...

Showing results 21-40

Network Operations information

See Massachusetts salary details

$55.2K

$130.3K

$176.4K

How much do network operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for network operations in Massachusetts is $130,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $175,800.00 per year, depending on experience, location, and employer.

What is network operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

What are the key skills and qualifications needed to thrive in network operations?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What are some common challenges faced in a network operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

How to get into network operations?

To enter network operations, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with networking protocols, Cisco or CompTIA certifications, and familiarity with network monitoring tools can improve job prospects. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for professionals with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries vary based on location, experience, and industry, but networking jobs generally provide good compensation compared to many other IT roles.

What do network operations do?

Network operations professionals manage and monitor computer networks to ensure reliable connectivity, security, and performance. They configure network hardware, troubleshoot issues, and implement updates using tools like network management systems and protocols, often working in 24/7 environments to maintain continuous service.

What are the most commonly searched types of Network Operations jobs in Massachusetts?

The most popular types of Network Operations jobs in Massachusetts are:

What are popular job titles related to Network Operations jobs in Massachusetts?

For Network Operations jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Network Operations jobs?

Cities in Massachusetts with the most Network Operations job openings:

Infographic showing various Network Operations job openings in Massachusetts as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $130,274 per year, or $62.6 per hour.

$71.25 - $95.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

The Computer Network Architect is responsible for the design, implementation, operation, maintenance, and troubleshooting of secure enterprise network infrastructure supporting 66 ABG/SC and its customer community. The role provides advanced technical expertise for routing, switching, network security, Cisco ISE, and voice-enabled network environments while supporting high availability, performance, and compliance with DoD, Air Force, and DISA standards.
  • Design, manage, implement, and troubleshoot network solutions in accordance with Air Force enterprise standards supporting 66 ABG/SC and its customers under Core Services.
  • Assist with life-cycle planning for network environments and develop/review procedures for capacity planning, performance, reliability, and security.
  • Manage and maintain a converged Gigabit Ethernet network infrastructure.
  • Design, install, configure, and troubleshoot network infrastructure and provide customer support for network services, including Voice.
  • Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing architecture.
  • Provide engineering support for classified, unclassified, and other enclave networks.
  • Support network compliance with applicable DoD, Air Force, and DISA directives, publications, guidelines, STIGs, and Task Orders.
  • Participate in system maintenance, optimization, and performance activities.
  • Interface with vendors for warranty claims, hardware/software upgrades, and technology updates.
  • Diagnose data troubles, open and route trouble tickets, and coordinate Tier 3 support with third-party subject matter experts.
  • Research technical issues and develop solutions with strong attention to detail.
  • Support emergency operations as needed, including 24/7 operational needs within contract parameters.

Requirements
  • DoD Secret clearance required.
  • B.S. degree in IT with a concentration in Networking or Computer Science plus a minimum of 10 years of senior Network Engineer experience; an additional 4 years of network experience may substitute for the degree.
  • CompTIA Security+ required and must meet the stated DoD 8570 recency/CEU requirements.
  • CCNA/CCNP certification preferred.
  • Experience administering and managing highly available network infrastructure supporting 7,500+ users.
  • Hands-on Cisco routers, switches, and ISE design, configuration, installation, and troubleshooting experience required.
  • Hands-on experience with OSPF, VRF, VRRP, QoS, VLAN, STP, 802.1X/Dot1x, IP access control lists, IPsec, and Virtual Chassis/Stacking.
  • Strong Layer 2 and Layer 3 troubleshooting skills in a VoIP environment.
  • Hands-on experience with DHCP, Orion NPM/NCM, Cisco ISE, and Wireshark.
  • Experience upgrading network infrastructure software and working with AAA servers, SNMPv3, Syslog, and network monitoring tools.
  • Ability to serve as final ticket escalation point for network operations incidents.
  • Knowledge of Windows/Linux operating systems is an added plus.
  • Knowledge of TACLANE, Voice platforms, and UPS is an added plus.
  • Knowledge of W2K16/W2K19/IIS is an added plus.
  • Strong understanding of fiber/CAT5E/CAT6 cabling.
  • Ability to create and maintain operational procedures and classified/unclassified network topology maps using Visio.
  • Strong analytical, organizational, project management, customer service, critical-thinking, written, and verbal communication skills.
  • Self-motivated and able to work effectively in a team environment; flexibility with hours required.
  • Ability to lift approximately 50+ lbs.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short-Term & Long-Term Disability

American Operations Corporation is an Equal Opportunity Employer.