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Manager Of Customer Relations Jobs (NOW HIRING)

Ellis Medicine

Customer Relations Specialist

Schenectady, NY · On-site

$16.24 - $24.11/hr

The Customer Relations Specialist is responsible for scheduling outpatient procedures throughout ... Supports all programs relating to marketing strategies and the enhancement of customer satisfaction ...

CarStar

customer relations manager

Mcallen, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

UNC Dairy

Customer Relations Representative

Lancaster, NY · On-site

$20 - $25/hr

Cross-train to support other team members within the Customer Relations department. * Perform other ... Ability to manage multiple tasks and prioritize effectively. * High level of organization and ...

VIOCF

Customer Relations Specialist

Dunkirk, NY · On-site

$16.50 - $17.50/hr

Customer Relations Specialist Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief ...

AAA USA Inc

Customer Relations Specialist

Wichita, KS · On-site

The Customer Relations Specialist serves as the primary point of contact for customers, providing ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

Valvoline

Customer Relations Specialist

Lackawanna, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Relations Specialist, you are often the first face our customers see ...

Valvoline

Customer Relations Specialist

Tonawanda, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Relations Specialist, you are often the first face our customers see ...

VIOC

Customer Relations Specialist

Cheektowaga, NY · On-site

$16.50 - $17.50/hr

It's our goal to not only serve but to earn the trust of our communities and have each other's backs. What you'll do As a Customer Relations Specialist, you are often the first face our customers see ...

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How much do manager of customer relations jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for manager of customer relations in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What does a manager of customer relations do?

A Manager of Customer Relations oversees the relationship between a company and its customers to ensure satisfaction and loyalty. They handle customer inquiries and complaints, develop strategies to improve customer experience, and coordinate with other departments to resolve issues. Their role often includes analyzing customer feedback, implementing service improvements, and training staff on customer service protocols. Ultimately, their goal is to foster positive relationships that support business growth.

What are the key skills and qualifications needed to thrive as a manager of customer relations, and why are they important?

To thrive as a Manager of Customer Relations, you need a solid background in customer service, problem-solving, and team leadership, often supported by a bachelor's degree in business or a related field. Experience with CRM software such as Salesforce, proficiency in data analysis tools, and certifications like Certified Customer Service Manager (CCSM) are valuable. Exceptional communication, conflict resolution, and emotional intelligence help build strong client relationships and foster a positive team environment. These skills are crucial for ensuring customer satisfaction, enhancing brand loyalty, and driving business growth.

How does a manager of customer relations typically collaborate with other departments to enhance customer satisfaction?

A Manager of Customer Relations frequently works cross-functionally with teams such as sales, marketing, product development, and support to address customer feedback and resolve issues efficiently. They often serve as the voice of the customer, relaying insights and trends to help other departments improve products or services. Regular meetings and collaborative projects are common, ensuring that customer-centric strategies are aligned across the organization. This teamwork helps drive continuous improvements in the overall customer experience.

What is the difference between Manager Of Customer Relations vs Customer Service Manager?

AspectManager Of Customer RelationsCustomer Service Manager
Primary FocusBuilding long-term customer relationships and loyaltyOverseeing daily customer service operations
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in customer relationsBachelor's degree; experience in customer service management
Work EnvironmentStrategic planning, client meetings, relationship developmentTeam supervision, customer support centers, complaint resolution
Industry UsageCommon in industries emphasizing customer retentionWidespread across retail, hospitality, and service sectors

The Manager Of Customer Relations focuses on fostering long-term relationships and customer loyalty, often involving strategic planning and client engagement. In contrast, the Customer Service Manager primarily manages daily customer support operations and team supervision. Both roles require relevant experience and education but differ in their scope and objectives within the customer experience spectrum.

What cities are hiring for Manager Of Customer Relations jobs? Cities with the most Manager Of Customer Relations job openings:
What are the most commonly searched types of Of Customer Relations jobs? The most popular types of Of Customer Relations jobs are:
What states have the most Manager Of Customer Relations jobs? States with the most job openings for Manager Of Customer Relations jobs include:
Manager Of Customer Relations jobs near you

Customer Relations Specialist

Suburban Propane Partners Lp

Chino Valley, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Overview

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities Present a professional, confident and enthusiastic image to develop trusting relationships with all customers Effectively manage customer account data which includes setting up new accounts and maintaining related data

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/

Qualifications

Minimum of 3 years of experience in a customer service role Minimum of a High School diploma or GED preferred Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment

As part of our pre-employment hiring process background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. 

All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

Employment Type: FULL_TIME

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