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Manager Of Customer Relations Jobs (NOW HIRING)

Agape Care

Customer Relations Specialist

Manhattan, NY · On-site

$60 - $80/hr

As a customer relations specialist, you will be responsible for coordinating referrals and ... Minimum of 1-year experience in a health care setting. Customer Service and office management ...

VIOCF

Customer Relations Specialist

Tonawanda, NY · On-site

$16.50 - $17.50/hr

Customer Relations Specialist Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief ...

VIOCF

Customer Relations Specialist

Orchard Park, NY · On-site

$16.50 - $17.50/hr

Customer Relations Specialist Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief ...

Collectors

Supervisor, Customer Relations

Santa Ana, CA · On-site

$60 - $80/hr

We grade, authenticate, vault, and sell millions of record-setting collectibles, all while ... You'll report to the Assistant Manager, PSA Customer Relations and work from our Santa Ana, CA ...

Partners in Digital Health

$150 - $200/hr

Position Summary The Senior Manager of Customer Support (Helpdesk) is responsible for leading and scaling a high-performing customer support organization that delivers exceptional service to Applied ...

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Manager Of Customer Relations information

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How much do manager of customer relations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for manager of customer relations in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What does a manager of customer relations do?

A Manager of Customer Relations oversees the relationship between a company and its customers to ensure satisfaction and loyalty. They handle customer inquiries and complaints, develop strategies to improve customer experience, and coordinate with other departments to resolve issues. Their role often includes analyzing customer feedback, implementing service improvements, and training staff on customer service protocols. Ultimately, their goal is to foster positive relationships that support business growth.

How does a manager of customer relations typically collaborate with other departments to enhance customer satisfaction?

A Manager of Customer Relations frequently works cross-functionally with teams such as sales, marketing, product development, and support to address customer feedback and resolve issues efficiently. They often serve as the voice of the customer, relaying insights and trends to help other departments improve products or services. Regular meetings and collaborative projects are common, ensuring that customer-centric strategies are aligned across the organization. This teamwork helps drive continuous improvements in the overall customer experience.

What are the key skills and qualifications needed to thrive as a manager of customer relations, and why are they important?

To thrive as a Manager of Customer Relations, you need a solid background in customer service, problem-solving, and team leadership, often supported by a bachelor's degree in business or a related field. Experience with CRM software such as Salesforce, proficiency in data analysis tools, and certifications like Certified Customer Service Manager (CCSM) are valuable. Exceptional communication, conflict resolution, and emotional intelligence help build strong client relationships and foster a positive team environment. These skills are crucial for ensuring customer satisfaction, enhancing brand loyalty, and driving business growth.

What is the difference between Manager Of Customer Relations vs Customer Service Manager?

AspectManager Of Customer RelationsCustomer Service Manager
Primary FocusBuilding long-term customer relationships and loyaltyOverseeing daily customer service operations
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in customer relationsBachelor's degree; experience in customer service management
Work EnvironmentStrategic planning, client meetings, relationship developmentTeam supervision, customer support centers, complaint resolution
Industry UsageCommon in industries emphasizing customer retentionWidespread across retail, hospitality, and service sectors

The Manager Of Customer Relations focuses on fostering long-term relationships and customer loyalty, often involving strategic planning and client engagement. In contrast, the Customer Service Manager primarily manages daily customer support operations and team supervision. Both roles require relevant experience and education but differ in their scope and objectives within the customer experience spectrum.

Is manager of customer relations a stressful job?

The manager of customer relations role can be stressful due to the need to handle customer complaints, resolve conflicts, and meet service targets. It requires strong communication, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

What cities are hiring for Manager Of Customer Relations jobs?

Cities with the most Manager Of Customer Relations job openings:

What are the most commonly searched types of Of Customer Relations jobs?

The most popular types of Of Customer Relations jobs are:

What states have the most Manager Of Customer Relations jobs?

States with the most job openings for Manager Of Customer Relations jobs include:

Manager Of Customer Relations jobs near you

Customer Relations Manager-Stonebriar

Stonebriar Chevrolet

Frisco, TX • On-site

Full-time

Medical, Retirement

Re-posted 11 days ago

Job description

Are you a person who loves to work with customers and ensure they have had a great experience? Are you someone who is organized and does great follow-up, as well as, holding others accountable for the same? Are you an experienced Customer Relations Manager looking for a great opportunity? Stonebriar Chevrolet is looking to add a Customer Relations Manager to our team. This person will work with our sales staff and report to the General Manager. They will help provide an outstanding customer experience by dealing with customers at delivery and during any follow up that is required after the sale for their vehicle. This is a new position for us and will evolve over time. This is an exciting opportunity for the right person who likes to get in and make things happen.
What's in it for me/Benefit:
  • GREAT Team Environment
  • Competitive Wage
  • Health Insurance and 401K
  • Satisfaction from knowing you have helped our customers have a great experience

Abilities:
  • Ability to handle multiple requests at one time
  • Ability to deal with customers if they are angry or upset and work towards a resolution
  • Ability to work within a team environment to accomplish the goals of providing and outstanding experience for our customers
  • Ability to schedule and work within a set process to hold salespeople accountable to our processes and to get customer issues resolved quickly and efficiently
  • Ability to maintain CSI above manufacturers requirement

Qualifications:
  • Dealership experience is preferred but not required
  • Must be able to pass a background check which includes a drug screen
  • Must be able to work within a team environment and help teammates as necessary
  • Must be at least 18 years of age

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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