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Manager Of Computer Operations Jobs in Macon, GA

KIHOMAC

Personnel Operations Manager

Byron, GA · On-site

$95K - $120K/yr

... managing staff across recruiting, training, and/or general HR operations required * Advanced ... Prolonged periods of computer screen use, while sitting or standing at a desk * Adhere to safety ...

Kohl's

Operations Manager

Macon, GA

Manage workflow of several departments in conjunction with individual department Supervisors to ... Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to ...

TBI Airport Management

Operations Coordinator

Macon, GA · On-site

Under the general supervision of the Operations Manager, performs a variety of duties as dictated ... General knowledge of computer applications, software and hardware. Working Conditions: Physical ...

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Manager Of Computer Operations information

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including network infrastructure, servers, and data management. They coordinate technical staff, ensure system security, implement policies, and troubleshoot issues to maintain efficient and reliable computer operations.

What are popular job titles related to Manager Of Computer Operations jobs in Macon, GA?

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The top searched job categories for Manager Of Computer Operations jobs in Macon, GA are:

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Manager Of Computer Operations jobs near you

Computer Operations/NOC-Incident Analyst

DCM Infotech Limited

Macon, GA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: 

< class=font-bold text-2xl sm:text-2xl md:text-2xl lg:text-3xl xl:text-3xl 2xl:text-3xl text-wrap>Computer Operations/NOC-Incident Analyst- Data Center environment

Location: Onsite at Macon, GA(2nd shift ), Rotational weekdays-This job requires working on 5 days of the week, including Saturday and Sunday)

Job Type: Long Term Contract(there is no end date you can continue working as long as you d like)

Note: we are not looking for engineers or admins. We are looking for an incident analyst who can monitor, test, and perform basic troubleshooting on network devices and computer systems, and escalate the problem to the concerned team.

Skills required: windows servers, Active directory, Network troubleshooting, monitoring, basic linux/unix commands

POSITION PROFILE

We are looking for a OPS/NOC/Incident Analyst to work the 2nd shift 3 PM (Afternoon) to 12 AM (night), 5 days in a week, in a data center environment. The main responsibilities include monitoring and administering production servers, network devices, applications, and systems, and reporting to the Manager of IT Services NOC. This position is a combination of Network Operations and Incident Analysis. It requires monitoring network devices and systems, knowledge of basic troubleshooting, and problem escalation by creating tickets through the ServiceNow ticketing tool for the concerned team. Additionally, knowledge or experience in various network tools for monitoring and testing the network and associated devices is required. The role also involves working with engineers to address monitoring alerts and client issues, providing assistance in identifying and troubleshooting Windows, mail delivery, and network-related problems, as well as performing server OS and hardware maintenance, problem analysis, and system monitoring.

DUTIES AND RESPONSIBILITIES

Perform problem analysis and systems monitoring.

Perform server OS and hardware maintenance.

Physical and virtual hardware resource administration.

Utilizes various network tools for monitoring and testing the network and associated devices.

Work with engineers regarding monitoring alerts and client issues.

Provide assistance to identify and troubleshoot Windows, mail delivery and network-related problems.

Provide weekend and off-hours support as needed.

Conduct proactive systems maintenance for client servers.

Contact clients and internal staff about monitoring events as needed.

Manage outage communications between our ITS and vendors/customers.

Maintain client security levels and confidentiality of information.

Input and manage events/incidents through our ServiceNow service level management system.

Generate documentation for processes in the NOC as needed.

Learn and follow company policies and procedures.

Perform in a fast-paced high-volume environment.

Performs other duties as assigned.

[QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

1 or more years of experience in managed IT.

Typically Preferred:

Associate degree in computer science or closely related field preferred.

Technical certifications (MCSE, A+, ITIL, CCNA, etc.]

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of networks and TCP/IP

Knowledge of Windows Server operating systems

Knowledge of Microsoft Exchange and Active Directory

Strong teamwork skills and a systems approach to technology support

Strong troubleshooting skills and a good foundation of best practices

High level of verbal and written communications

Customer service experience

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