Manager Msp Network Engineer Jobs in Wisconsin (NOW HIRING)

Job Summary:
Jewelers Mutual Group is committed to supporting the Jewelry industry with over a century of expertise. They are seeking a Senior Network Engineer – Team Lead to provide technical leadership and hands-on engineering for the design, implementation, security, and ongoing reliability of the organization’s network infrastructure.
Responsibilities:
• Lead the design and implementation of complex Cisco-based networks that are scalable, secure, and highly available, aligned to industry best practices.
• Own network architecture and engineering standards, including reference designs, configuration standards, and lifecycle roadmaps.
• Provide senior-level escalation support for complex incidents and outages, performing root cause analysis and driving corrective and preventive actions.
• Ensure proactive monitoring, alerting, and observability are in place with sufficient coverage to detect most issues before customer impact.
• Maintain and continuously improve network documentation including diagrams, runbooks, configuration baselines, and security/network policies.
• Plan and execute patching, maintenance windows, and technology refresh activities to minimize risk and business disruption.
• Implement and maintain network services including firewalls, VPNs, IDS/IPS, SDA, Viptela SD-WAN, VLANs, load balancers, and related routing/switching services.
• Collaborate with Security to ensure network segmentation, secure remote access, and control validation meet organizational requirements.
• Support multi-cloud networking across AWS, Azure, and Google Cloud, including connectivity, routing, security, and integration patterns for hybrid environments.
• Identify opportunities for automation (infrastructure-as-code, configuration management, repeatable deployments) to increase reliability and reduce operational toil.
• Stay current on network and cloud technologies and recommend solutions that improve performance, security, cost, and operability.
• Provide direct people leadership for network engineering staff, including coaching, performance feedback, and development planning.
• Set clear expectations for work quality, operational rigor, and customer-focused service.
• Coordinate team workload and on-call or after-hours coverage as needed, ensuring timely response and effective handoffs.
• Lead prioritization and execution of work from intake through delivery, balancing operational needs with project work.
• Support hiring activities, including role scoping, interviewing, onboarding, and mentoring.
• Foster a culture of documentation, learning, and continuous improvement.
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 8+ years of progressive IT experience with 5+ years in network engineering, including ownership of enterprise network design and operations.
• 1+ years of people management experience (or demonstrated team leadership experience), including coaching, performance feedback, and workload planning.
• Expert knowledge of Cisco networking technologies across LAN and WAN.
• Strong understanding of networking protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, QoS, and load balancing.
• Experience designing and supporting WAN and SD-WAN solutions (e.g., Cisco Viptela), including circuit provider management and resiliency.
• Strong network security experience including segmentation, firewalls, VPNs, IDS/IPS, and secure remote access.
• Practical knowledge of public, private, and hybrid cloud connectivity patterns across AWS, Azure, and Google Cloud.
• Demonstrated incident management and troubleshooting skills, including root cause analysis and creating durable preventive controls.
• Experience with infrastructure monitoring and observability platforms (LogicMonitor preferred).
• Ability to communicate clearly with both technical and non-technical partners and produce high-quality documentation.
• Flexibility to travel up to 15% as needed.
Preferred:
• Experience with Citrix NetScaler or similar ADC solutions preferred.
• CCNA/CCNP certification preferred.
• AWS, Google and/or Azure cloud certifications preferred.
Company:
Since 1913, we’ve been committed to supporting the jewelry industry and putting customers at the center of everything we do. Founded in 1913, the company is headquartered in Neenah, USA, with a team of 201-500 employees. The company is currently Growth Stage.