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Manager Mosyle Jobs in Austin, TX (NOW HIRING)

Recurly

Senior/Lead IT Administrator

Austin, TX · On-site

$104K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Jamf, Mosyle) - you've built blueprints, diagnosed enrollment failures, and debugged app deployment issues * Strong Okta administration experience: group rules, provisioning, lifecycle management ...

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Manager Mosyle information

What is the difference between Manager Mosyle vs Mosyle Administrator?

AspectManager MosyleMosyle Administrator
CertificationsTypically requires management or leadership certifications, along with Mosyle-specific trainingFocuses on technical certifications related to device management and MDM tools
Work EnvironmentOversees teams, manages policies, and strategic planning in educational or corporate settingsHandles daily device configurations, troubleshooting, and system maintenance
Employer & Industry UsageUsed in schools, universities, and organizations managing multiple devicesPrimarily in IT departments managing Apple device deployments

The Manager Mosyle role involves overseeing device management teams and strategic planning, while the Mosyle Administrator handles technical tasks like device setup and troubleshooting. Both roles require familiarity with Mosyle tools, but the manager focuses on leadership and policy, whereas the administrator emphasizes technical execution.

What is a manager Mosyle?

Manager Mosyle refers to professionals who oversee and administer Mosyle, a mobile device management (MDM) platform primarily used in educational and business environments to manage Apple devices like iPads, Macs, and iPhones. These managers are responsible for configuring, deploying, and maintaining devices, ensuring security compliance, and providing technical support to users. They play a crucial role in streamlining device management, automating workflows, and enforcing organizational policies through the Mosyle platform.

What are the key skills and qualifications needed to thrive as a manager Mosyle, and why are they important?

To thrive as a Manager overseeing Mosyle (an Apple device management platform), you need expertise in mobile device management (MDM), knowledge of Apple ecosystems, and experience in IT administration, often supported by a degree in information technology or related fields. Familiarity with Mosyle's dashboard, Apple School/Business Manager, and certifications like Apple Certified Support Professional (ACSP) are typically important. Strong problem-solving abilities, leadership, and clear communication skills help in managing teams and supporting end-users effectively. These competencies ensure secure, efficient device management and smooth technology operations across an organization.

How does a manager Mosyle typically collaborate with IT teams and educators to ensure smooth device management in an educational setting?

A Manager focused on Mosyle solutions often works closely with IT teams to implement and maintain mobile device management (MDM) for Apple devices across the organization. This involves coordinating device deployment, setting security policies, and troubleshooting technical issues that arise in day-to-day operations. The manager also regularly communicates with educators to understand their technology needs, provide training, and ensure that classroom devices are configured to support instructional goals. Effective collaboration and clear communication are key to addressing challenges such as large-scale rollouts and ongoing device updates.

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Manager Mosyle jobs near you

IT Operations Specialist

Texas Sports Academy Main

Austin, TX

Full-time

Re-posted 2 days ago

Job description

Texas Sports Academy is seeking an IT Operations Specialist based in Austin to manage the full lifecycle of our MacBook Neo fleet. In this role, you will receive devices ordered from our suppliers, configure them with required software and security settings, manage inventory, ship units to our school campuses across Texas, and serve as the primary technical contact for students experiencing laptop issues.

What You'll Do

  • Device configuration and deployment: Receive each MacBook Neo ordered by the organization and prepare it for use. This includes installing our standard software stack, applying MDM profiles, configuring user accounts, and enforcing security settings before any device is shipped to a campus.
  • Inventory and delivery management: Receive inbound shipments at your Austin location, inspect each unit upon arrival, log serial numbers, and maintain organized inventory. Ensure accurate records of which devices are on hand, in transit, and deployed at each school.
  • Outbound shipping to campuses: Pack and ship laptops to our schools, coaches, and staff across Texas. Coordinate carrier pickups, track every shipment, and resolve any delivery issues that arise.
  • Returns and device recovery: Process returned, damaged, or end-of-life devices. Diagnose issues, wipe and reimage devices for redeployment when possible, and retire devices that have reached end of life. Aim to process returns within 48 hours of receipt.
  • Student technical support: Serve as the first point of contact for students experiencing laptop issues, including login problems, software errors, and hardware concerns. Resolve issues directly when possible, guide families through fixes by phone or email, and escalate hardware repairs as needed.
  • Inventory accuracy: Maintain a complete and accurate device tracking system at all times, including assignment records, device status, and lifecycle history.

Requirements

  • IT operations experience: 3+ years of experience deploying and managing macOS devices at scale, including imaging, MDM configuration, and standardized deployment workflows.
  • Comfort with hands-on work: This role requires regular physical work, including receiving shipments, lifting boxes, organizing inventory, and preparing outbound packages. Candidates should be comfortable with the operational and logistics side of the role.
  • Strong customer service orientation: Ability to communicate clearly and patiently with students and parents, particularly during stressful situations such as a device failure before class.
  • Attention to detail: Consistent, accurate record-keeping across inventory, shipments, and device assignments. The role requires someone who can be trusted to track every serial number and shipment without exception.
  • Austin-based: Candidates must live in or around Austin to commute t the worksite.
  • AI forward: We use AI tools daily to streamline communications, automate repetitive tasks, and improve troubleshooting. Familiarity with tools such as Perplexity Computer is a plus.

Preferred Qualifications

  • K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the deployment of 100 or more devices.
  • MDM platform experience: Hands-on experience with Apple Business Manager, Jamf, Kandji, Mosyle, or a comparable platform in a production environment.
  • Scripting or automation experience: Familiarity with scripting or automation tools used to streamline device imaging and onboarding.
  • Logistics and shipping experience: Experience using platforms such as ShipStation or EasyPost to manage outbound shipping operations at scale.

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