Experience with Apple device management using Mosyle and Windows device management using Intune/Active Directory is a plus. * Technical Skills: * Strong working knowledge of computer systems ...
Experience with Apple device management using Mosyle and Windows device management using Intune/Active Directory is a plus. * Technical Skills: * Strong working knowledge of computer systems ...
Senior Corporate Engineer
Dallas, TX · On-site
$103K - $142K/yr
PC/Mac workstation management (remote, WFH) experience (Endpoint Central/SCCM, AutoPilot, Mosyle, etc.) * Scripting skills with PowerShell, Python, etc. for automation and monitoring * Implementing ...
Senior Corporate Engineer
Dallas, TX · On-site
$103K - $142K/yr
PC/Mac workstation management (remote, WFH) experience (Endpoint Central/SCCM, AutoPilot, Mosyle, etc.) * Scripting skills with PowerShell, Python, etc. for automation and monitoring * Implementing ...
Large churches or nonprofit environments * macOS management with MDM (Mosyle preferred) * Implementation and maintenance of Microsoft Teams as a phone system * Azure networking and server ...
Quick apply
Large churches or nonprofit environments * macOS management with MDM (Mosyle preferred) * Implementation and maintenance of Microsoft Teams as a phone system * Azure networking and server ...
Manager Mosyle information
What is a manager Mosyle?
Manager Mosyle refers to professionals who oversee and administer Mosyle, a mobile device management (MDM) platform primarily used in educational and business environments to manage Apple devices like iPads, Macs, and iPhones. These managers are responsible for configuring, deploying, and maintaining devices, ensuring security compliance, and providing technical support to users. They play a crucial role in streamlining device management, automating workflows, and enforcing organizational policies through the Mosyle platform.
How does a manager Mosyle typically collaborate with IT teams and educators to ensure smooth device management in an educational setting?
A Manager focused on Mosyle solutions often works closely with IT teams to implement and maintain mobile device management (MDM) for Apple devices across the organization. This involves coordinating device deployment, setting security policies, and troubleshooting technical issues that arise in day-to-day operations. The manager also regularly communicates with educators to understand their technology needs, provide training, and ensure that classroom devices are configured to support instructional goals. Effective collaboration and clear communication are key to addressing challenges such as large-scale rollouts and ongoing device updates.
What are the key skills and qualifications needed to thrive as a manager Mosyle, and why are they important?
To thrive as a Manager overseeing Mosyle (an Apple device management platform), you need expertise in mobile device management (MDM), knowledge of Apple ecosystems, and experience in IT administration, often supported by a degree in information technology or related fields. Familiarity with Mosyle's dashboard, Apple School/Business Manager, and certifications like Apple Certified Support Professional (ACSP) are typically important. Strong problem-solving abilities, leadership, and clear communication skills help in managing teams and supporting end-users effectively. These competencies ensure secure, efficient device management and smooth technology operations across an organization.
What is the difference between Manager Mosyle vs Mosyle Administrator?
| Aspect | Manager Mosyle | Mosyle Administrator |
|---|---|---|
| Certifications | Typically requires management or leadership certifications, along with Mosyle-specific training | Focuses on technical certifications related to device management and MDM tools |
| Work Environment | Oversees teams, manages policies, and strategic planning in educational or corporate settings | Handles daily device configurations, troubleshooting, and system maintenance |
| Employer & Industry Usage | Used in schools, universities, and organizations managing multiple devices | Primarily in IT departments managing Apple device deployments |
The Manager Mosyle role involves overseeing device management teams and strategic planning, while the Mosyle Administrator handles technical tasks like device setup and troubleshooting. Both roles require familiarity with Mosyle tools, but the manager focuses on leadership and policy, whereas the administrator emphasizes technical execution.
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Other
Posted 14 days ago
Key responsibilities
Respond to IT helpdesk tickets by logging, tracking, and providing troubleshooting support for hardware, software, and network issues.
Diagnose technical issues and escalate complex problems to appropriate IT staff as needed.
Assist with onboarding new employees and conduct training sessions on computer systems and applications.
Job description
Campus: Compass Center
Department: Information Technology
Report: IT Director
Status: Non-exempt, Part-time
Supervisory Role: No
Date Updated: 8/20/2026
Objective:
The IT Tier 1 Helpdesk Technician will serve as the first point of contact for the IT Helpdesk, providing support for computer hardware, applications, and systems at Compass Church.
Essential Job Functions:
Work Schedule:
Part-time, 29 hours per week. Regular office hours Monday-Friday, with participation in an on-call rotation and occasional weekend availability required.
Qualifications:
Requirements of Compass Staff:
We consider ministry readiness, and an individual's capacity to represent Compass Church's beliefs, during the selection process for all positions.
Each member of the Compass Church team takes a "how can I help" approach to ministry. While each team member has individual areas of responsibility, collaboration and support permeate our culture. There is no task below a team member at Compass. If we see something that needs to be done, we do it!
All applicants MUST apply at compass.church/employment.
Department: Information Technology
Report: IT Director
Status: Non-exempt, Part-time
Supervisory Role: No
Date Updated: 8/20/2026
Objective:
The IT Tier 1 Helpdesk Technician will serve as the first point of contact for the IT Helpdesk, providing support for computer hardware, applications, and systems at Compass Church.
Essential Job Functions:
- Respond to IT helpdesk tickets, logging and tracking issues in the helpdesk system.
- Serve as the initial point of contact for tickets, providing troubleshooting and technical assistance to resolve hardware, software, and network issues promptly.
- Diagnose and escalate complex technical issues to appropriate IT staff as needed.
- Participate in an on-call rotation for support, responding to and resolving critical IT issues promptly.
- Conduct training sessions for staff on the use of computer systems and applications.
- Assist with onboarding process for new employees, ensuring they are set up with necessary technology and access.
- Maintain and update technical and operational documentation.
- Assist with maintaining IT inventory, software licenses, and IT system license counts.
- Participate in ongoing IT initiatives to improve overall system performance and user experience.
- Undertake additional duties or projects as assigned and provide support for various IT projects as required.
Work Schedule:
Part-time, 29 hours per week. Regular office hours Monday-Friday, with participation in an on-call rotation and occasional weekend availability required.
Qualifications:
- Education & Certifications:
- A high school diploma or equivalent is required.
- Associate degree in Information Technology, Computer Science, or a related field preferred.
- Relevant IT certifications, such as CompTIA A+, are advantageous.
- Experience:
- At least 2 years of experience in a technology support role is preferred.
- Experience with Apple device management using Mosyle and Windows device management using Intune/Active Directory is a plus.
- Technical Skills:
- Strong working knowledge of computer systems, hardware, and software, with experience in macOS (preferred) and Windows.
- Proficiency in Microsoft 365 and basic IT support tools.
- Soft Skills:
- Excellent problem-solving, analytical, teamwork, and customer service skills.
- Effective verbal and written communication skills with the ability to prioritize tasks and follow up with users.
- Eagerness to learn, grow, and develop new skills and technologies.
- Physical Requirements:
- Ability to lift up to 50 pounds and sit or stand for extended periods.
Requirements of Compass Staff:
- Must have a servant's heart for ministry, serving with a positive attitude and spirit.
- Must be of moral and spiritual integrity in all areas of your walk and life.
- Every staff member is expected to fully engage in the ministry of the church. This includes attending a weekend service and tithing.
We consider ministry readiness, and an individual's capacity to represent Compass Church's beliefs, during the selection process for all positions.
Each member of the Compass Church team takes a "how can I help" approach to ministry. While each team member has individual areas of responsibility, collaboration and support permeate our culture. There is no task below a team member at Compass. If we see something that needs to be done, we do it!
All applicants MUST apply at compass.church/employment.