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Manager Miami Heat Jobs (NOW HIRING)

The HEAT Group

Maintenance

Miami, FL · On-site

The Miami HEAT and the Kaseya Center are now hiring for Maintenance. This position is responsible ... Substitute for cashiers when necessary * Assist Maintenance Supervisor with Traffic Management Plan ...

The HEAT Group

Premium Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

The Premium Concierge manage the Premium entrances, from the luxury suite level to center court ... Discounted Employee Meals * 30% discount at Miami HEAT Retail Store * Eligible for monthly Elevate ...

The HEAT Group

Premium Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

The Premium Concierge manage the Premium entrances, from the luxury suite level to center court ... Discounted Employee Meals * 30% discount at Miami HEAT Retail Store * Eligible for monthly Elevate ...

The HEAT Group

Event Technician

Miami, FL · On-site

The Miami HEAT's Broadcast Services team is looking to hire qualified event technicians! Become a ... Manage and troubleshoot all arena production equipment and installations, demonstrating ...

The HEAT Group

Greeter

Miami, FL · On-site

$13.50 - $17.25/hr

The Miami HEAT and Kaseya Center are seeking enthusiastic, guest-focused individuals to help ... Management before being dismissed. Premium Service Duties * Deliver Elevated Guest Service ...

Miami HEAT

Guest Experience Representative

Miami, FL · On-site

Guest Experience Representative The Miami HEAT and Kaseya Center are seeking enthusiastic, guest ... Maintain awareness of guest flow, manage lines and entry points, and assist in reducing crowd ...

The HEAT Group

E-commerce Customer Service Associate

Doral, FL · On-site

$13.75 - $19.25/hr

The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative ... Manager. * Keep records of customer interactions or transactions, recording details of inquiries ...

The HEAT Group

Seating Technician Assistant

Miami, FL · On-site

$35K - $36K/yr

The Miami HEAT and Kaseya Center are looking for a Seating Technician Assistant to oversee the ... Follow the preventive maintenance program, energy management program and standard operating ...

The HEAT Group

Conversion Staff Member

Miami, FL · On-site

Respond to requests from management, vendors, guests, event, and team representatives to move ... Discounted Employee Meals * 30% discount at Miami HEAT Retail Store * Eligible for monthly Elevate ...

The HEAT Group

Lighting Director

Miami, FL · On-site

The Miami HEAT Broadcast Services team is seeking a Lighting Director! This position reports to the ... Manage lighting inventory, show files, and documentation; track equipment condition, consumables ...

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All JobsManager Miami Heat Jobs

Manager Miami Heat information

See salary details

$43K

$62.2K

$94.5K

How much do manager miami heat jobs pay per year?

As of Jun 29, 2026, the average yearly pay for manager miami heat in the United States is $62,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager for the Miami Heat, and why are they important?

To thrive as a Manager for the Miami Heat, you need a deep understanding of basketball operations, team leadership, and sports management, often supported by a relevant degree and significant experience in professional sports. Familiarity with analytics software, player scouting systems, salary cap management tools, and league compliance protocols is crucial. Strong communication, decision-making, and conflict resolution skills help build team culture and manage diverse personalities. These abilities are essential for ensuring competitive team performance, operational efficiency, and long-term organizational success.

What are the key responsibilities and challenges faced by the Manager of the Miami Heat in supporting team operations?

As the Manager of the Miami Heat, you’ll work closely with coaching staff, players, and front office personnel to ensure smooth daily operations. Responsibilities typically include coordinating travel logistics, managing schedules, and supporting player needs both on and off the court. A common challenge is balancing the fast-paced demands of the NBA season with the need to maintain clear communication across multiple departments. This role requires adaptability, attention to detail, and strong interpersonal skills, as you’ll frequently collaborate with diverse team members and external partners.

What is the difference between Manager Miami Heat vs Coach Miami Heat?

AspectManager Miami HeatCoach Miami Heat
Primary RoleOversees team operations, management, and administrative functionsDevelops game strategies, trains players, and manages on-court performance
Required CredentialsBusiness or sports management degree, leadership experienceCoaching certifications, basketball coaching experience
Work EnvironmentOffice setting, team management, administrative tasksPractice courts, game days, player development

The Manager Miami Heat focuses on team administration, logistics, and overall organization, while the Coach Miami Heat concentrates on training players and developing game strategies. Both roles are essential but differ significantly in responsibilities and daily activities within the basketball industry.

What does a Manager for the Miami Heat do?

A Manager for the Miami Heat is responsible for overseeing the day-to-day operations of the basketball team, which can include handling logistics, coordinating travel arrangements, managing player schedules, and supporting coaching staff needs. They act as a liaison between players, coaches, and the front office to ensure smooth communication and efficient workflow. The specific duties may vary depending on the department, such as team operations or business management, but ultimately their goal is to help the organization run efficiently both on and off the court.
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Manager Miami Heat jobs near you
Infographic showing various Manager Miami Heat job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,175 per year, or $29.9 per hour.

Guest Experience Representative

The HEAT Group

Miami, FL • On-site

Part-time

Posted 11 days ago

Key responsibilities

  • Greet and direct guests inside and outside the facility.

  • Address customer concerns, safety issues, and complaints in a timely manner and document feedback at Guest Services Booths.

  • Assist guests with ticketing issues, entrance lines, check-in services for prohibited items, and relocation needs within the arena.

Job description

The Miami HEAT and Kaseya Center are hiring for Guest Experience Representatives that serve as liaison between the Kaseya Center guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Essential duties include but are not limited to:
  • Greets and directs guests as needed inside and outside the facility.
  • Deal with customer concerns, safety issues, and complaints in a timely manner.
  • Document guest suggestions, complaints and various issues at every Guest Services Booth.
  • Must have the ability to explore ways to improve customer service and the overall experience.
  • Assists guests outside the Box Office windows with mobile ticket issues, questions, or concerns.
  • Assists guests outside the West Plaza Ramp and help reduce large lines/crowds at each entrance.
  • Assists guests at every Guest Services booth by answering any questions and handling any issues.
  • Assists with check-in services of bags, backpacks, cameras, strollers and other prohibited items.
  • Assists guests requiring relocation to an ADA platform and other seating within the Arena, resulting from maintenance issues or the closure of an area/section.
  • Assists in the successful administration of the organization's designated driver program
  • Assists Season Ticket Services during HEAT games in building positive relationships with Season Ticket Holders
  • Responds quickly to requests from guests, fellow-supervisors or management in a timely, friendly and efficient manner and follows up to ensure guest satisfaction
  • Maintains a working knowledge of the facility, current and upcoming events/games and the surrounding area.

Must be available to work nights and weekends up to or beyond midnight. Previous guest services experience preferred. Excellent communication skills. Bilingual in English & Spanish a plus.
Event Staff Benefits
  • Competitive Pay Rates
  • Overtime Pay (I.5 times regular rate) on Company Observed Holidays
  • Paid Training
  • Free Parking
  • Discounted Employee Meals
  • 30% discount at Miami HEAT Retail Store
  • Eligible for monthly Elevate All-Star Recognition Program
  • Arena Talent Experience & Department Incentives.
  • End of Season Performance Bonus Program*

*must meet required criteria
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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