Manager, Premium Client Service
Miami, FL · On-site
The role would be overseeing and acting as a liaison between assigned Premium Accounts and The HEAT Group. Provide all clients with the highest level of service in the industry. Ensure all ...
HEAT Group
31 jobs near Columbus, OH
Manager, Premium Client Service
Miami, FL · On-site
The role would be overseeing and acting as a liaison between assigned Premium Accounts and The HEAT Group. Provide all clients with the highest level of service in the industry. Ensure all ...
The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the ...
The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the ...
HEAT Camp Counselor
Miami, FL · On-site
The Miami HEAT marketing department is seeking a HEAT Camp Counselor! A Jr. HEAT Camp Coach's main responsibility is to teach the fundamentals of basketball to the children attending any of our Jr. ...
HEAT Camp Counselor
Miami, FL · On-site
The Miami HEAT marketing department is seeking a HEAT Camp Counselor! A Jr. HEAT Camp Coach's main responsibility is to teach the fundamentals of basketball to the children attending any of our Jr. ...
Arena Tour Guide
Miami, FL · On-site
The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a ...
Arena Tour Guide
Miami, FL · On-site
The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a ...
This role's primary responsibility is to provide special effect lighting support across a range of live events for the HEAT Group: Miami HEAT NBA Basketball games, Concerts, Special Corporate and ...
This role's primary responsibility is to provide special effect lighting support across a range of live events for the HEAT Group: Miami HEAT NBA Basketball games, Concerts, Special Corporate and ...
Event Technician
Miami, FL · On-site
Works with HEAT Group Departments regarding audio-visual requirements for events: * PowerPoint presentations, audio and videoconferences. * Operation of audio-visual equipment during events with the ...
Event Technician
Miami, FL · On-site
Works with HEAT Group Departments regarding audio-visual requirements for events: * PowerPoint presentations, audio and videoconferences. * Operation of audio-visual equipment during events with the ...
Lighting Director
Miami, FL · On-site
... site HEAT Group events. The Lighting Director oversees the Arena's Special Effect Lighting System and all Facility Intelligent Lighting Systems, including the East Plaza Stage Lighting System ...
Lighting Director
Miami, FL · On-site
... site HEAT Group events. The Lighting Director oversees the Arena's Special Effect Lighting System and all Facility Intelligent Lighting Systems, including the East Plaza Stage Lighting System ...
The HEAT Group is seeking a Vertical Content & Growth Manager to lead how the Miami HEAT expands its social reach beyond our current following, turning new audiences into fans and fans into lasting ...
The HEAT Group is seeking a Vertical Content & Growth Manager to lead how the Miami HEAT expands its social reach beyond our current following, turning new audiences into fans and fans into lasting ...
Director, YouTube Strategy
Miami, FL · On-site
The Miami HEAT are looking for the person who will define what our YouTube channel becomes, not manage what it already is. You're here to build the engine behind it: repeatable YouTube-native formats ...
Director, YouTube Strategy
Miami, FL · On-site
The Miami HEAT are looking for the person who will define what our YouTube channel becomes, not manage what it already is. You're here to build the engine behind it: repeatable YouTube-native formats ...
Intern, Premium Client Service
Miami, FL · On-site
The Miami HEAT and Kaseya Center are looking for a Premium Client Service Intern to assist and provide support to the Premium Client Service Department. Applicants should be motivated and comfortable ...
Intern, Premium Client Service
Miami, FL · On-site
The Miami HEAT and Kaseya Center are looking for a Premium Client Service Intern to assist and provide support to the Premium Client Service Department. Applicants should be motivated and comfortable ...
The Miami Heat is seeking to hire a Video Control Room Intern! As the Intern for Arena Video Production, you will be provided with valuable experience in the sports production industry. You will ...
The Miami Heat is seeking to hire a Video Control Room Intern! As the Intern for Arena Video Production, you will be provided with valuable experience in the sports production industry. You will ...
Basketball Content Producer
Miami, FL · On-site
$120K/yr
The Miami HEAT is looking for a storyteller whose work earns a place inside the team huddle. The Full-Time Basketball Content Producer is a trusted partner to the coaching staff and other members of ...
Basketball Content Producer
Miami, FL · On-site
$120K/yr
The Miami HEAT is looking for a storyteller whose work earns a place inside the team huddle. The Full-Time Basketball Content Producer is a trusted partner to the coaching staff and other members of ...
Maintenance
Miami, FL · On-site
The Miami HEAT and the Kaseya Center are now hiring for Maintenance. This position is responsible for maintaining a clean appearance of the parking facilities by performing all assigned maintenance ...
Maintenance
Miami, FL · On-site
The Miami HEAT and the Kaseya Center are now hiring for Maintenance. This position is responsible for maintaining a clean appearance of the parking facilities by performing all assigned maintenance ...
Elevator Greeter
Miami, FL · On-site
$13.50 - $17.25/hr
The Miami HEAT and Kaseya Center are seeking enthusiastic, guest-focused individuals to deliver a best-in-class, Premium Guest Experience. As an Elevator Greeter, you are a frontline ambassador and ...
Elevator Greeter
Miami, FL · On-site
$13.50 - $17.25/hr
The Miami HEAT and Kaseya Center are seeking enthusiastic, guest-focused individuals to deliver a best-in-class, Premium Guest Experience. As an Elevator Greeter, you are a frontline ambassador and ...
The Miami HEAT Broadcast Service team is hiring a Control Room Production Assistant! The Control Room Production Assistant (DAKTRONICS) is responsible for ensuring all Daktronics Show Control content ...
The Miami HEAT Broadcast Service team is hiring a Control Room Production Assistant! The Control Room Production Assistant (DAKTRONICS) is responsible for ensuring all Daktronics Show Control content ...
For corporate revenue, this role develops a deep understanding of who the HEAT fan is as a consumer, their demographics, spending behavior, brand affinities, and lifestyle characteristics, and ...
For corporate revenue, this role develops a deep understanding of who the HEAT fan is as a consumer, their demographics, spending behavior, brand affinities, and lifestyle characteristics, and ...
Premium Concierge
Miami, FL · On-site
$14.75 - $19.25/hr
Develop proficiency with, and be able to explain all mobile ticketing initiatives, including Miami HEAT Mobile App and Ticketmaster. * Assisting guests, building individual connections, and providing ...
Premium Concierge
Miami, FL · On-site
$14.75 - $19.25/hr
Develop proficiency with, and be able to explain all mobile ticketing initiatives, including Miami HEAT Mobile App and Ticketmaster. * Assisting guests, building individual connections, and providing ...
The Miami HEAT Broadcast team is seeking a Media Asset Management Assistant. This part-time role blends media and content with technology and workflow orchestration. Our Media Asset Management (MAM ...
The Miami HEAT Broadcast team is seeking a Media Asset Management Assistant. This part-time role blends media and content with technology and workflow orchestration. Our Media Asset Management (MAM ...
Job description
Do you want to work for a championship organization? We have the opportunity for you! The Miami HEAT Premium Service team is seeking a Manager, Premium Client Service. The role would be overseeing and acting as a liaison between assigned Premium Accounts and The HEAT Group. Provide all clients with the highest level of service in the industry. Ensure all contractual obligations are being fulfilled while continuing to seek incremental revenue streams via these accounts and internal partner opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES.
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list:
Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) or equivalent from college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
ESSENTIAL DUTIES AND RESPONSIBILITIES.
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list:
- Oversee all aspects of contractual obligations related to assigned accounts.
- Maintain updated contract files with all relevant correspondence.
- Meet with accounts on a regular basis.
- Function as liaison for assigned internal departments (Box Office, Enterprises, Basketball Operations, Security, etc.).
- Assist with renewals of accounts.
- Track all expenditures against established budgets.
- Manage and maintain expense reports.
- Assist in the creation and implementation of the Operations Manual for the Premium Services department.
- Function as liaison with internal HEAT Group partners, including CSC, Pritchard, Levy Restaurants, etc.
- Meet on a regular basis with other department members to provide direction, communication, and other information as necessary.
- Attend various private and corporate events as a representative of the Sales Division.
- Prepare reports and summaries for review of Sr. Director as requested.
- Manage all part-time staffing functions, including recruiting, hiring, onboarding, training, scheduling, attendance tracking, and payroll approvals.
- Lead workforce operations for events and premium services, ensuring proper staffing coverage, service standards, and collaboration with HR, Payroll, Security, Operations, and Leadership.
- Drive employee performance and engagement through coaching, recognition programs, performance management, and ongoing development to support exceptional guest experiences
Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) or equivalent from college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About HEAT Group
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