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Manager Member Service Jobs (NOW HIRING)

Member Service

Miami Beach, FL · On-site

$12.50 - $16.25/hr

Member Service Specialist Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

Member Service

North Miami, FL · On-site

$12.25 - $15.75/hr

Member Service Specialist Position Type Part Time Description Your purpose As a Member Service ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

Member Service

Pompano Beach, FL · On-site

$12.25 - $16/hr

Member Service Specialist Position Type Part Time Description Your purpose As a Member Service ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

Member Service

Orlando, FL · On-site

$12 - $15.50/hr

Member Service Specialist Position Type Part Time Description As a Member Service Specialist (MSS ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

Member Service

Dania Beach, FL · On-site

$11.75 - $15/hr

Member Service Specialist Position Type Part Time Description Your purpose As a Member Service ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

Member Service

Tampa, FL · On-site

$11.50 - $15/hr

Member Service Specialist Position Type Part Time Description Your purpose As a Member Service ... Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ...

AVP Member Services Location: Grove Branch, Greenville, SC 29605 Employment Type: Full Time Work ... Manage the delivery of services to members through Branch Managers, Supervisors, and branch staff ...

Member Service

Tampa, FL · On-site

$11.50 - $15/hr

Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ... Strong customer service skills with the ability to engage positively with members, guests, and ...

Member Service

Pompano Beach, FL · On-site

$12.25 - $16/hr

Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ... Strong customer service skills with the ability to engage positively with members, guests, and ...

Member Service

Oakland Park, FL · On-site

$11.75 - $15.25/hr

Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ... Strong customer service skills with the ability to engage positively with members, guests, and ...

Member Service

Lake Worth Beach, FL · On-site

$11.25 - $14.75/hr

Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ... Strong customer service skills with the ability to engage positively with members, guests, and ...

Member Service

Bonita Springs, FL · On-site

$12 - $15.50/hr

Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any ... Strong customer service skills with the ability to engage positively with members, guests, and ...

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Manager Member Service information

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How much do manager member service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for manager member service in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

How much does a manager member service make?

A Manager Member Service typically earns an average salary of around $50,000 to $70,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, and strong customer service and leadership skills are often required for this role.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often requires strong communication skills, leadership abilities, and familiarity with customer service tools and processes.

What cities are hiring for Manager Member Service jobs?

Cities with the most Manager Member Service job openings:

What are the most commonly searched types of Member Service jobs?

The most popular types of Member Service jobs are:

What states have the most Manager Member Service jobs?

States with the most job openings for Manager Member Service jobs include:

Manager, Member Services

Augusta National Golf Club

Augusta, ME • On-site

Full-time

Posted 16 days ago


Job description

The Manager, Member Services supports the Senior Manager, Member Services in leading the end-to-end member experience across reservations, front office operations, and personalized service delivery. This position provides day-to-day leadership to the Member Services team and serves as the leader in the Senior Manager's absence.
Serving as a primary liaison to the Club's membership, the Manager ensures the highest standards of hospitality, professionalism, operational excellence, and member satisfaction. This position is responsible for supporting service execution, team performance, process optimization, financial management, and cross-functional coordination to ensure a seamless, anticipatory, and world-class member experience.
The role partners closely with the Senior Manager and leaders across the Club to anticipate member needs, strengthen internal workflows, drive continuous improvement, and uphold the Club's service standards at every touchpoint.
This position is a full-time, on-site role in Augusta, GA.

Job Responsibilities:

  • Serve as a key thought partner to the Senior Manager, Member Services, supporting strategic planning and providing operational leadership for Member Services functions.
  • Support the execution of service delivery, staffing plans, workflow optimization, and overall departmental performance to ensure consistent, high-quality member service.
  • Serve as a primary liaison to the membership, building trusted relationships and delivering responsive, personalized service while upholding the highest standards of professionalism, discretion, and integrity in all interactions with members, their representatives, and guests.
  • Help drive a highly tailored member experience through proactive oversight of member profiles, preferences, and visit details, ensuring seamless and anticipatory service delivery.
  • Support the establishment, implementation, and continuous improvement of front office standard operating procedures to promote consistency, efficiency, and best-in-class service execution.
  • Lead, coach, and support the Member Services team through hiring, onboarding, training, performance feedback, and daily supervision.
  • Partner with the Senior Manager to support team development, retention, performance management, and succession planning.
  • Collaborate cross-functionally with Clubhouse, Food & Beverage, Transportation, and Housekeeping leadership to align resources, anticipate member needs, and ensure a seamless end-to-end experience.
  • Oversee the communication and execution of member-related details, ensuring accuracy, clarity, and alignment across departments and operational teams.
  • Support the financial management of Member Services operations, including budgeting, forecasting, expense monitoring, variance review, and monthly P&L reporting.
  • Assist in optimizing labor strategy through effective workforce planning, scheduling, payroll review, and oversight of overtime and staffing efficiencies.
  • Use PMS and operational data to support informed decision-making, identify trends, and recommend process improvements that enhance efficiency and service quality.
  • Lead and support continuous improvement initiatives across systems, workflows, and service delivery models, reinforcing a culture of operational excellence.
  • Evaluate and recommend technology solutions that improve functionality, streamline operations, and elevate the member experience.
  • Support the development and distribution of member communications, ensuring accuracy, consistency, and alignment with the Club's standards and voice.
  • Lead and support capital and operational projects as assigned, including scope development, vendor coordination, implementation support, and follow-through.
  • Performs all other duties that are deemed by management to be an integral part of the job.
  • Physical demands are outlined immediately below.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is frequently required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. The employee is constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

Skills/Knowledge/Attributes:

  • Must be self-motivated with the ability to make sound decisions independently and exercise discretion in completion of responsibilities.
  • Outstanding communication skills, both verbal and written.
  • Comfortable working in a fast-paced environment requiring multitasking, the ability to change focus quickly, and manage time effectively.
  • Highly organized with a strong attention to detail.
  • Excellent phone presence and listening skills.
  • Strong analytical and problem-solving skills.
  • Competent in Microsoft Office software (including but not limited to: Outlook, Word, Excel)

Relative Experience/Education:

  • 3-5 years of progressive experience in front office, member services, or guest relations within a luxury hotel, private club, or high-end hospitality environment.
  • Bachelor's degree in business, Hospitality Management, or a related field preferred.
  • Previous hospitality experience preferred.

Required License(s):

  • Possess a valid driver's license and/or successfully complete the Club's internal motor vehicle training program.

Projected Work Schedule:

Must be available for a varying work schedule to include days, evenings, weekends and holidays as required.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States at the time of hire. We are unable to provide visa sponsorship for this position.