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Manager Member Service Jobs in Chicago, IL (NOW HIRING)

BCU

Rep, Member Service

Crystal Lake, IL · On-site

$38K - $57K/yr

Meet or exceed individual sales goals to align with and support branch PMO's. * Represent the ... Conduct all member service transactions including deposits, withdrawals, transfers, payments, and ...

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All JobsMember Service JobsManager Member Service JobsManager Member Service Jobs in Chicago, IL

Manager Member Service information

See Chicago, IL salary details

$8

$14

$18

How much do manager member service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for manager member service in Chicago, IL is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.35 per hour, depending on experience, location, and employer.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often requires strong communication skills, leadership abilities, and familiarity with customer service tools and processes.

How much does a manager member service make?

A Manager Member Service typically earns an average salary of around $50,000 to $70,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, and strong customer service and leadership skills are often required for this role.

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

What are the most commonly searched types of Member Service jobs in Chicago, IL?

The most popular types of Member Service jobs in Chicago, IL are:

Manager Member Service jobs near you
Infographic showing various Manager Member Service job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $30,213 per year, or $14.5 per hour.

Member Service Representative

Smart Resources, Inc

Chicago, IL • On-site

$12/hr

Full-time

Re-posted 27 days ago

Job description

Company Description

In 1994, we began offering administrative and executive assistant placement throughout the city of Chicago and the western suburbs. Our goal was to differentiate ourselves in the market by focusing on the candidate experience: treating people better than anyone else.

Our Mission is to be the most referred administrative/office staffing firm in Chicago. We accomplish this by offering our candidates and clients a Remarkable Hiring Experience.

Job Description

Member Service Representative

Summary Description: The role of the Member Service Representative is to provide efficient, courteous and knowledgeable response to inquiries on the Member Services phone line and is proficient in data entering information into numerous programs.


Essential Functions:

Handles phone calls which will vary from problems and complaints to inquiries and questions for all aspects of the business and will originate from various sources including members, doctor' s offices, hospital offices, and outside vendors.

Makes suggestions to members for more efficient services available to them through the use of more compatible doctor offices, hospitals, pharmacies, dentists and/or vision centers.

Exerts best effort to retain members who are calling to dis-enroll from membership.

Communicates effectively with other staff members in the resolution of problem, complaint and inquiry phone calls.

Enters appropriate data in various computer programs in an efficient and accurate manner.

Ability to transcribe conversation while listening.

Identifies recurring issues to management.

Must be able to handle at least 75 incoming calls a daily. 


Knowledge & Skills:

Bachelor' s Degree

Previous customer service call center experience in a health care setting required

Strong computer skills - Microsoft Office Suite

Knowledge of Medicaid and Medicare required.

Benefits knowledge and expereince required. 

Bilingual English/Spanish preferred

Outstanding listening, communication and problem solving skills


Publically Accessible: Off the UIC- Blue Line or Clinton- Blue Line (2 locations)


PAY: $12/hr 


The right candidate will be considered for temp-to-hire.

- See more at: http://jobs.smartstaffing.com/Member-Service-Representative-Jobs-in-Chicago-IL/3144896#sthash.vFnBmXlv.dpuf

Additional Information

All your information will be kept confidential according to EEO guidelines.

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