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Manager Member Service Jobs in Michigan (NOW HIRING)

Manpower

Member Service Representative

Marquette, MI

$17/hr

As a Member Services Representative, you will be part of the customer service department supporting ... managing the talent that enables them to win. We develop innovative solutions for hundreds of ...

dfb

Member Service Agent

Dearborn, MI · On-site

$23/hr

As a Member Service Agent in our Member Service Center, you'll be the voice of our credit union ... Identify processing errors and bring them to the attention of management. * Perform end-of-day ...

dfb

Member Service Agent

Dearborn, MI · On-site

$23/hr

As a Member Service Agent in our Member Service Center, you'll be the voice of our credit union ... Identify processing errors and bring them to the attention of management. * Perform end-of-day ...

DFCU Financial

Member Service Agent

Dearborn, MI · On-site

$23/hr

As a Member Service Agent in our Member Service Center, you'll be the voice of our credit union ... Identify processing errors and bring them to the attention of management. * Perform end-of-day ...

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All JobsMember Service JobsManager Member Service JobsManager Member Service Jobs in Michigan

Manager Member Service information

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often involves handling member inquiries, resolving issues, and maintaining service quality, typically requiring strong communication and leadership skills.

What skills do you need to be a manager member service?

A manager member service role requires strong communication, leadership, and customer service skills to effectively manage client relationships and team members. Organizational abilities, problem-solving skills, and familiarity with customer management software are also important for success in this position.

What are the most commonly searched types of Member Service jobs in Michigan?

The most popular types of Member Service jobs in Michigan are:

Manager Member Service jobs near you
Infographic showing various Manager Member Service job openings in Michigan as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Member Service Representative

Alliance Catholic Credit Union

West Bloomfield, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Branch Manager.
The ideal candidate:
  • Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
  • Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
  • Ability to work in a team environment
  • Ability to exceed a strong customer services experience
  • Strong member service experience
  • Ability to promote and identify referral opportunities to enhance member relationship.
  • Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel.
  • Proficient in written/oral communication.
  • Dependable, adaptable/flexible, detail oriented
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results--accurately and efficiently. We seek candidates with a high school diploma, associate degree or higher and/or 3-5 years of credit union teller/customer service or similar or related experience. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD amp;D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

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