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Manager Member Service Jobs in Michigan (NOW HIRING)

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Showing results 21-40

Manager Member Service information

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often involves handling member inquiries, resolving issues, and maintaining service quality, typically requiring strong communication and leadership skills.

What skills do you need to be a manager member service?

A manager member service role requires strong communication, leadership, and customer service skills to effectively manage client relationships and team members. Organizational abilities, problem-solving skills, and familiarity with customer management software are also important for success in this position.

What are the most commonly searched types of Member Service jobs in Michigan?

The most popular types of Member Service jobs in Michigan are:

Infographic showing various Manager Member Service job openings in Michigan as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Member Service Representative - Part-Time

CASE Credit Union

Lansing, MI

Part-time

Re-posted 26 days ago


Job description

POSITION PURPOSE
Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing suffixes, renewing term deposits, and assisting members with questions and account problems. Answers members’ questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned side-jobs including various clerical and receptionist functions, and assists other Member Service Representatives with duties as required. Serves members promptly and professionally. Assists members to achieve their financial success, by promoting the products and services that CASE has to offer.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the efficient, effective, and accurate performance of MSR I functions.
a. Represents the Credit Union in a courteous and professional manner.
b. Receives deposits, loan payments, late payments, payroll starts, stops, and changes.
c. Processes cash advances, gift cards, stamps, cashiers' checks, money orders, stop payments, wires, service center transactions.
d. Disburses cash or check withdrawals.
e. Processes transfers.
f. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
g. Trial balances throughout the day. Balances daily transactions and verifies totals. Investigates and resolves out-of-balance conditions.
h. Ability to open and close branch locations.
i. Following all procedures for branch security and safety.
2. Assumes responsibility for the effective and professional performance of member service functions.
a. Presents and explains Credit Union services and products to members and assists in meeting their financial needs. Orders checks for members' accounts. Receives payroll deduction and authorization forms.
b. Answers questions and solves problems for members by listening to problems, collecting data, and reporting results to the inquiring member.
c. Performs address changes, name changes, suffix type changes as needed.
d. Keeps members informed of Credit Union services and processes, including types of available accounts, interest and dividend rates, and other related services.
e. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.
f. Actively cross-sells Credit Union products and services.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and with management.
a. Assists other departments as required.
b. Keeps supervisors informed of activities and of any significant problems or concerns by following the chain of command.
c. Completes required reports and records accurately and promptly.
d. Attends meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Performs drive-up service, verification of ATM envelopes and night drop functions as assigned.
b. Ensures that work area is clean, secure, and well maintained.
c. Performs related clerical duties as required
d. Participate in training activities within the department/branches, as well as some training outside the department. Such training helps to ensure staff compliance with Credit Union policies and state and federal regulations and laws.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: None
Interest in Finance or Accounting field preferred
Experience Required: Abilities generally acquired on the job in 12 months. No experience necessary.
Skills/Abilities: Good communication skills.
Time management.
Ability to operate related computer applications and other business equipment including fax, copy machine, coin and money counting machines, and telephone.