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Manager Knowledge Management Jobs in Toronto, ON

Project Manager

Toronto, ON · On-site

CA$75K - CA$85K/yr

Knowledge of project, task and knowledge management tools, ie. MS Project/Smartsheets, JIRA, Confluence. * Enthusiastic participant in the digital / interactive space, with a keen ability to identify ...

Familiarity with ITSM practices such as incident management, problem management, change management, service request management, service catalogue management, and knowledge management. * Experience ...

Contribute to knowledge management, training materials, and internal infrastructure * Share industry insights and prior experiences to support team learning and growth * Adapt priorities to meet ...

Contribute to knowledge management, training materials, and internal infrastructure * Share industry insights and prior experiences to support team learning and growth * Adapt priorities to meet ...

Partnering closely with the Sr. Learning & Development Manager, Customer Care Operations, QA, Knowledge Management, and Learning Experience Design, you will own the day-to-day delivery of onboarding ...

Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training Evaluates ...

Hybrid Data Management: Oversee graph and metadata governance integrations across both legacy on ... production Knowledge Graphs. * Core Tech Stack: Proven track record building and deploying ...

Showing results 21-40

Manager Knowledge Management information

See Toronto, ON salary details

$23.4K

$87.1K

$149.4K

How much do manager knowledge management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager knowledge management in Toronto, ON is $87,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,828.00 and $120,724.00 per year, depending on experience, location, and employer.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What job categories do people searching Manager Knowledge Management jobs in Toronto, ON look for?

The top searched job categories for Manager Knowledge Management jobs in Toronto, ON are:

Infographic showing various Manager Knowledge Management job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $87,083 per year, or $41.9 per hour.

CA$75K - CA$85K/yr

Full-time

Re-posted 10 days ago


Key responsibilities

  • Analyze and understand clients' and project business goals and objectives

  • Identify project deliverables and manage all aspects of the project including planning, estimation, scoping, schedule, risks, and resources

  • Develop and maintain project plans, detailed timelines, statements of work, and change requests


Publicis Groupe rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

38th of 52 rated marketing agency


Job description

Company Description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record.  Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency's social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

We're searching for a Project Manager with 2+ years in a PM role in an agency environment with a focus on pharma advertising as this role aligns toa leading BioPharma Client. This is an exciting opportunity to join the growing team at Publicis Health Toronto (PHT). 

The Project Manager will have a strong understanding of the creative process from brief though to production, to ensure projects are executed on time and on budget. Working closely with agency partner leads within a Production environment, the project manager will help lead project schedules, resources and workflows on a variety of projects; banners, social ads, website, emails, and print materials. The project manager will focus on the end-to-end project workflow, the delivery of high quality and efficient work, while mitigating risks and working quickly to resolve any issues that arise.

Responsibilities
  • Analyze and understand clients' and project business goals and objectives 
  • Identify project deliverables and manage all aspects of the project including a) planning, estimation and scoping, b) schedule, c) risks, and d) resources 
  • Develop and maintain project plans, detailed timelines, statements of works and change requests 
  • Proactively manage shared resources with resource manager to ensure project completion. This includes internal teams and freelancers as well as external vendors 
  • Ensure the success of each project from initial approach to project close, applying project lifecycle methodologies that best suit the work at hand 
  • Engage agency departments from client service, strategy, creative, MedReg, development, quality assurance, and others to most effectively contribute to the project deliverables 
  • Manage changes effectively throughout project delivery 
  • Track and control project progress (activities, milestones, deliverables) and estimation/re-estimation work as necessary
Qualifications
  • 2-3 years of experience working as a project manager with a focus on managingdigital and/or traditional advertising projects
  • Experience managing Pharma advertising projects (DTC and HCP) in an agency setting
  • Financially competent with a demonstrated ability to plan and deliver projects within deadlines and against budgets.
  • Solid understanding of processes and agency functions.
  • Knowledge of project, task and knowledge management tools, ie. MS Project/Smartsheets, JIRA, Confluence.
  • Enthusiastic participant in the digital / interactive space, with a keen ability to identify opportunities for innovation and improvement. 
Additional Information

Transparency matters to us. The salary range for this position is $75,000-$85,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.  

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.

Employment Type: FULL_TIME

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