Maintain strong relationships with legal publishers and vendors Research Services & Knowledge Management * Administer online research and reference services, including reimbursement programs
Maintain strong relationships with legal publishers and vendors Research Services & Knowledge Management * Administer online research and reference services, including reimbursement programs
The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content ...
The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content ...
This role supports the company's knowledge management efforts by developing help center content, feature documentation, release notes, and other product-related resources. You will partner closely ...
This role supports the company's knowledge management efforts by developing help center content, feature documentation, release notes, and other product-related resources. You will partner closely ...
Technical Writer - Knowledge
Huntersville, NC · On-site
$74K - $78K/yr
This role supports the company's knowledge management efforts by developing help center content, feature documentation, release notes, and other product-related resources. You will partner closely ...
Technical Writer - Knowledge
Huntersville, NC · On-site
$74K - $78K/yr
This role supports the company's knowledge management efforts by developing help center content, feature documentation, release notes, and other product-related resources. You will partner closely ...
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ITSM Manager ( REMOTE )
Charlotte, NC · Remote
$80K - $100K/yr
Document As-Is and To-Be process flows for ITIL processes, including Incident Management, Major Incident Management, Request Management, Problem Management, Change Management, Knowledge Management.
New
Quick apply
Be Seen First
ITSM Manager ( REMOTE )
Charlotte, NC · Remote
$80K - $100K/yr
Document As-Is and To-Be process flows for ITIL processes, including Incident Management, Major Incident Management, Request Management, Problem Management, Change Management, Knowledge Management.
New
Training Manager
Huntersville, NC · On-site
... knowledge management systems, ensuring updates are entered consistently What We're Looking For * Project management skills, with the ability to keep multiple training events, deadlines, and moving ...
Training Manager
Huntersville, NC · On-site
... knowledge management systems, ensuring updates are entered consistently What We're Looking For * Project management skills, with the ability to keep multiple training events, deadlines, and moving ...
Training Manager
Huntersville, NC · On-site
... knowledge management systems, ensuring updates are entered consistently What We're Looking For * Project management skills, with the ability to keep multiple training events, deadlines, and moving ...
Quick apply
Training Manager
Huntersville, NC · On-site
... knowledge management systems, ensuring updates are entered consistently What We're Looking For * Project management skills, with the ability to keep multiple training events, deadlines, and moving ...
Senior IT Project Manager
$127K - $128K/yr
Portfolio & Program Management * Manage a portfolio of technology projects, enhancements, operational initiatives, and strategic programs across Enterprise Content Management, Knowledge Management ...
Senior IT Project Manager
$127K - $128K/yr
Portfolio & Program Management * Manage a portfolio of technology projects, enhancements, operational initiatives, and strategic programs across Enterprise Content Management, Knowledge Management ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
The role serves as a key coordinator for leadership priorities, governance forums, communications, knowledge management, and continuous improvement initiatives. The successful candidate will help ...
The role serves as a key coordinator for leadership priorities, governance forums, communications, knowledge management, and continuous improvement initiatives. The successful candidate will help ...
The role serves as a key coordinator for leadership priorities, governance forums, communications, knowledge management, and continuous improvement initiatives. The successful candidate will help ...
The role serves as a key coordinator for leadership priorities, governance forums, communications, knowledge management, and continuous improvement initiatives. The successful candidate will help ...
Records Management
Charlotte, NC · On-site
Program Sustainment & Knowledge Management * Create and maintain documentation of processes, procedures, and best practices * Develop training materials and conduct knowledge transfer sessions for ...
Records Management
Charlotte, NC · On-site
Program Sustainment & Knowledge Management * Create and maintain documentation of processes, procedures, and best practices * Develop training materials and conduct knowledge transfer sessions for ...
... knowledge transfer sessions for business and technical teams Support the creation of job aids and reference materials for Records Management Coordinators Help establish a center of excellence ...
... knowledge transfer sessions for business and technical teams Support the creation of job aids and reference materials for Records Management Coordinators Help establish a center of excellence ...
Records Management
Charlotte, NC · On-site
... Knowledge Manageme nt • Create and maintain documentation of processes, procedures, and best ... Records Management Coordinators • Help establish a center of excellence approach to records ...
Records Management
Charlotte, NC · On-site
... Knowledge Manageme nt • Create and maintain documentation of processes, procedures, and best ... Records Management Coordinators • Help establish a center of excellence approach to records ...
Records Management
Charlotte, NC · On-site
... Knowledge Manageme nt • Create and maintain documentation of processes, procedures, and best ... Records Management Coordinators • Help establish a center of excellence approach to records ...
Records Management
Charlotte, NC · On-site
... Knowledge Manageme nt • Create and maintain documentation of processes, procedures, and best ... Records Management Coordinators • Help establish a center of excellence approach to records ...
AI Designer
Charlotte, NC · On-site
... or knowledge bases - Heavy usage of AI tools or platforms (e.g., ChatGPT, Claude, Copilot, or similar) and an understanding of how to evaluate output quality - Strong project management and ...
AI Designer
Charlotte, NC · On-site
... or knowledge bases - Heavy usage of AI tools or platforms (e.g., ChatGPT, Claude, Copilot, or similar) and an understanding of how to evaluate output quality - Strong project management and ...
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Service Desk Performance Manager
Charlotte, NC · Remote
$55K - $60K/yr
Quality Assurance & Knowledge Management · Lead ticket quality and process compliance reviews. · Review call quality findings and documentation standards. · Identify knowledge gaps and improve ...
New
Quick apply
Be Seen First
Service Desk Performance Manager
Charlotte, NC · Remote
$55K - $60K/yr
Quality Assurance & Knowledge Management · Lead ticket quality and process compliance reviews. · Review call quality findings and documentation standards. · Identify knowledge gaps and improve ...
New
Availability Management
Charlotte, NC · On-site
Availability Management Location :Onsite - Charlotte, NC / Responsibilities • Perform thematic ... Required Qualifications The requirements listed below are representative of the knowledge, skill ...
Availability Management
Charlotte, NC · On-site
Availability Management Location :Onsite - Charlotte, NC / Responsibilities • Perform thematic ... Required Qualifications The requirements listed below are representative of the knowledge, skill ...
Work with operations and knowledge management team to build and deploy interactive best practice playbooks to make onboarding efficient for team members building in new market sectors. Focus on ...
Work with operations and knowledge management team to build and deploy interactive best practice playbooks to make onboarding efficient for team members building in new market sectors. Focus on ...
Technical automotive knowledge * Management experience and skills * Computer literacy * Good communication skills * Basic understanding of inventory and reporting We are an equal opportunity employer ...
Technical automotive knowledge * Management experience and skills * Computer literacy * Good communication skills * Basic understanding of inventory and reporting We are an equal opportunity employer ...
Manager Knowledge Management information
See Fort Mill, SC salary details
$24.2K - $33K
9% of jobs
$33K - $41.7K
13% of jobs
$43.9K is the 25th percentile. Wages below this are outliers.
$41.7K - $50.5K
12% of jobs
$50.5K - $59.3K
9% of jobs
The median wage is $65.7K / yr.
$59.3K - $68.1K
9% of jobs
$68.1K - $76.9K
5% of jobs
$76.9K - $85.7K
4% of jobs
$85.7K - $94.5K
6% of jobs
$97.1K is the 75th percentile. Wages above this are outliers.
$94.5K - $103.3K
22% of jobs
$103.3K - $112K
6% of jobs
$112K - $120.8K
3% of jobs
$24.2K
$71.8K
$120.8K
How much do manager knowledge management jobs pay per year?
What is the difference between Manager Knowledge Management vs Knowledge Coordinator?
| Aspect | Manager Knowledge Management | Knowledge Coordinator |
|---|---|---|
| Responsibilities | Oversees knowledge strategies, manages teams, develops policies | Supports knowledge sharing, updates databases, assists with content management |
| Required Skills | Leadership, strategic planning, communication | Organizational skills, attention to detail, technical proficiency |
| Certifications | Knowledge Management certifications, project management | Basic certifications, familiarity with knowledge tools |
| Work Environment | Office-based, managerial setting | Office or remote, support role |
The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.
What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?
What does a manager knowledge management do?
How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?
Full-time
Re-posted 16 days ago
Job description
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. This role is responsible for managing the library’s collection, systems, staff, services, and physical space, while serving as a trusted research and knowledge partner to attorneys and staff across the firm. This is a hands-on, interactive position requiring regular, in-person presence and close collaboration with attorneys, leadership, vendors, and external library partners.
What You’ll Do:
Library Collection & Vendor Management
- Develop, evaluate, and manage print and electronic legal resources
- Research, recommend, and negotiate contracts for new legal research products and databases
- Analyze usage data to optimize resources and proactively manage costs
- Maintain strong relationships with legal publishers and vendors
Research Services & Knowledge Management
- Administer online research and reference services, including reimbursement programs
- Provide research support to attorneys and staff as needed
- Lead training and onboarding on legal research tools and library resources
- Remain current on emerging trends in legal research, library science, and knowledge management
Leadership & Operations
- Train, supervise, and evaluate library team members
- Prepare and manage the library budget, including expense analysis for print and electronic resources
- Maintain an up-to-date automated catalog and oversee circulation
- Ensure attorneys and staff receive ongoing instruction in library resources
Technology & Space Planning
- Maintain deep understanding of library and knowledge management technologies
- Make recommendations to improve systems, tools, and workflows
- Support firm leadership with library-related space planning initiatives
Collaboration
- Coordinate interlibrary loan services with external firms, law schools, and professional organizations
- Work closely with attorneys, staff, and firm leadership to align library services with business needs
What We’re Looking For:
- Master’s degree in Library and Information Science (MLIS) or equivalent required
- 5+ years of experience in a law library or legal research environment required
- Strong knowledge of legal bibliography, legal research, and law library operations
- Demonstrated supervisory and people management experience required
Physical Requirements:
- Light/Medium Exert force 10-20 lbs., frequently; Ability to retrieve and replace objects from shelves of up to eight feet high.
- Prolonged standing, frequently lift, carry, push, pull, or move objects are essential to the role.
- Frequent standing, walking, pushing, pulling, carrying, reaching, handling, and repetitive fine motor activities.
- Occasionally required to bend and stoop, grasping, twisting, reaching, climbing, balancing, crawling, and kneeling.
- The work requires activities occasionally involving the use of portable equipment such as carts, dollies and/or hand trucks.
May need to occasionally work more than the standard 40 hours per week to accomplish essential duties of the position.
Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva. Equal Employment Opportunity Employer.
Applicant Disclosures
Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act
Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act
Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act
MVABOps
About Moore & Van Allen
Sourced by ZipRecruiter
Industry
Law firms
Company size
501 - 1,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
1950