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Manager It Business Operations Jobs in Raleigh, NC

WakeMed

IT Intern, Project Management

Raleigh, NC · On-site

$14.50 - $19.50/hr

Currently pursuing a degree in Information Technology, Business, Healthcare Administration, or a related field * Interested in project management, operations, or IT systems in a healthcare setting

Stefanini

IT Infrastructure Specialist

Wendell, NC · On-site

This role serves as the primary liaison between the business, internal IT teams, and managed ... Lead regular operational touchpoints with WAN providers to review delivery status, service quality ...

Ask IT consulting

Business Analyst

Raleigh, NC

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is ...

Novo Nordisk

Senior Manager, IT - API

Clayton, NC

$96K - $133K/yr

... production & business needs while continuously improving support models to ensure operational ... Previous experience leading and setting up 24/7 IT support teams, as well as project management and ...

Novo Nordisk

Senior Manager, IT - API

Clayton, NC · On-site

$96K - $133K/yr

... production & business needs while continuously improving support models to ensure operational ... Previous experience leading and setting up 24/7 IT support teams, as well as project management and ...

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

Join Our Team as an IT Operations Analyst ScottMadden is seeking a confident and collaborative ... business units and functions, including human capital management, finance and accounting, supply ...

Novo Nordisk

Senior Manager, IT - API

Clayton, NC

$96K - $133K/yr

... production & business needs while continuously improving support models to ensure operational ... Previous experience leading and setting up 24/7 IT support teams, as well as project management and ...

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Showing results 21-40

All JobsIt Business Operations JobsManager It Business Operations JobsManager It Business Operations Jobs in Raleigh, NC

Manager It Business Operations information

See Raleigh, NC salary details

$34.5K

$87K

$151.6K

How much do manager it business operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager it business operations in Raleigh, NC is $87,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $106,400.00 per year, depending on experience, location, and employer.

How does a Manager IT Business Operations typically collaborate with other departments to drive organizational objectives?

A Manager of IT Business Operations frequently works cross-functionally with departments like finance, HR, and project management to ensure that IT initiatives align with broader business goals. This role often involves coordinating meetings, translating technical requirements into business terms, and facilitating communication between technical teams and stakeholders. Building strong relationships across departments is key, as it helps to streamline processes, address challenges proactively, and ensure that IT resources are used efficiently to support company objectives.

What is the difference between Manager It Business Operations vs Business Analyst?

AspectManager It Business OperationsBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; often certifications like PMP or ITILBachelor's degree in Business, IT, or related field; certifications like CBAP or PMI-PBA are common
Work EnvironmentOversees IT operations, manages teams, and aligns IT services with business goalsAnalyzes business processes, gathers requirements, and recommends solutions to improve efficiency
Employer & Industry UsageUsed in organizations with significant IT infrastructure, including tech, finance, and healthcareCommon in consulting firms, corporate business units, and IT departments

The Manager It Business Operations focuses on managing IT services and aligning technology with business strategies, while the Business Analyst concentrates on analyzing business needs and recommending improvements. Both roles require strong communication skills and understanding of business processes, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Manager IT Business Operations, and why are they important?

To thrive as a Manager IT Business Operations, you need expertise in IT management, business process optimization, and a relevant degree such as in computer science or business administration. Familiarity with IT service management tools (like ServiceNow), enterprise resource planning (ERP) systems, and certifications such as ITIL or PMP are highly valued. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These capabilities ensure efficient operations, drive organizational growth, and enable seamless collaboration across departments.

What is a Manager IT Business Operations?

A Manager of IT Business Operations oversees the daily activities and strategic planning of an organization's information technology (IT) department. They bridge the gap between IT and business, ensuring that technology initiatives align with organizational goals. Their responsibilities include managing budgets, streamlining processes, supervising staff, and implementing IT solutions to improve efficiency and productivity. They also work closely with other departments to identify technology needs and deliver effective IT services.
What are popular job titles related to Manager It Business Operations jobs in Raleigh, NC? For Manager It Business Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager It Business Operations jobs in Raleigh, NC look for? The top searched job categories for Manager It Business Operations jobs in Raleigh, NC are:
Manager It Business Operations jobs near you
Infographic showing various Manager It Business Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $87,020 per year, or $41.8 per hour.

Manager IT - RTP Payments (Remote)

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

$92K - $113K/yr

Other

Re-posted 6 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona and North Carolina.
This position allocates technical resources and associates within Enterprise Payments Technology organization. Manages an associate team to ensure the effective delivery of operational support, service, custom development, software vendor management, and project results. Oversee the design, implementation, integration, enhancement, and support of systems and applications supporting Real-Time Payments (RTP), Trade Finance, Electronic Data Interchange (EDI), Insurance, and other critical business functions. Partners with peers, senior management, business units, software vendors, and associate teams to align initiatives, projects, and technology solutions with broader organizational goals while ensuring operational stability, regulatory compliance, and business growth.
We seek an experienced Software Development Engineering Manager to join our Payment Technologies Solutions team to provide technical leadership on strategic projects. You'll develop an A-team with a culture of performance, recognition, and collaboration.
Responsibilities
  • Lead and manage a cross-functional team of technical resources of developers, Analyst and QA testers, including contractors, and strategic vendor partners.
  • Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
  • Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance .

Qualifications
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Preferred Skills:
  • Minimum of 2 years of tech leadership
  • Agile mindset with Payment Technology experience in Faster payments and Trade Finance
  • Strong Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts
  • Ability to influence the architecture and design
  • Ability to analyze and troubleshoot production issues
  • Outstanding Communication and presentation skills
  • Experience with TDD and CICD delivery
  • Experience in working with COTS and SaaS solutions
  • Experience with on prem distributed systems as well as Cloud technologies (AWS is a plus)
  • Hands-on Experience with Java/J2EE, Javascript frameworks, Restful Webservices, web applications, JSM, transactional databases, SQL/ NoSQL databases
  • Experience with enterprise integration services/solutions
  • Experience and exposure to API gateways
  • Experience building cloud enabled MicroServices and REST APIs
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with regulatory guidelines (FFIEC, FDIC, etc) governing the financial industry
  • Experience building and maintaining large software platforms, client and employee enablement initiatives

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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