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Manager End User Computing Jobs in Boca Raton, FL

ICBD

IT Field Support Technician

Lauderdale Lakes, FL · On-site

Reinforce SLAs to manage end-user expectations. * Provide suggestions for continual improvement. Requirements * Bachelor's degree in Information Technology or Computer Science. * Certification in ...

ICBD

IT Field Support Technician

Fort Lauderdale, FL · On-site

Reinforce SLAs to manage end-user expectations. * Provide suggestions for continual improvement. Requirements * Bachelor's degree in Information Technology or Computer Science. * Certification in ...

Octagon Talent

IT Support Team Lead

Fort Lauderdale, FL

$20.50 - $28.25/hr

... end-user experiences. In this role, you'll lead hands-on technical support for our client company ... Manage the full lifecycle of user equipment from ordering and provisioning through deployment and ...

NFP

Director, Integration Management

Miami Gardens, FL · On-site

$111K - $150K/yr

Work with business to identify, connect with, and manage local end-user key stakeholders and address their needs, concerns and questions * Manage steering committee meetings and conversion ...

Stefanini

IT Support Specialist

Boca Raton, FL

... managing your business growth. We provide the ongoing skill development to ensure that ... end user desktop / phone support to deterine and resolve end user support issues. -Will require ...

PBK

BIM Manager - MEP

West Palm Beach, FL

Provide end-user training, support and leadership.Manage and create content library files and templates, creating and enforcing standards and evaluating project models.Manage, analyze, and integrate ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Boca Raton, FL

Manager End User Computing information

See Boca Raton, FL salary details

$71.2K

$114K

$149K

How much do manager end user computing jobs pay per year?

As of Jun 11, 2026, the average yearly pay for manager end user computing in Boca Raton, FL is $113,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,600.00 and $110,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager End User Computing, and why are they important?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a Manager of End User Computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a Manager of End User Computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Boca Raton, FL? For Manager End User Computing jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Boca Raton, FL look for? The top searched job categories for Manager End User Computing jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Manager End User Computing jobs? Cities near Boca Raton, FL with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Boca Raton, FL as of June 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $113,959 per year, or $54.8 per hour.

IT Field Support Technician

ICBD

Lauderdale Lakes, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

IT Field Support Technician – ICBD

Fort Lauderdale, FL HQ/ Lauderdale Lakes - In-Office

About ICBD

ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond.

We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we’re not just building businesses—we’re building a legacy of leadership, innovation, and purpose.

Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders—including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year® National Overall Award winner.

Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S.

The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence:

  • ABA Centers – The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas.
  • GateHouse Treatment – A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services.
  • Marquis MD – A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology.
  • Exact Billing Solutions – Innovative revenue cycle management and advanced billing support systems for healthcare providers.
  • Curative AI – A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more.
  • The Christopher M. Barnett Family Foundation – The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women’s empowerment, and underserved children.

Recognition & Awards

At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including:

  • Inc. 5000 – 5th Fastest-Growing Private Company in America (2024).
  • Financial Times – #1 on "The Americas' Fastest Growing Companies."
  • EY Entrepreneur Of The Year® U.S. Overall.
  • South Florida Business Journal’s Top 100 Companies.
  • Florida Trend Magazine's 500 Most Influential Business Leaders.
  • Inc. Best in Business, Health Services.

About the Role

IT Field Support Technician provide technical support to maintain our computer systems and ensure optimal performance so that end users can maintain high productivity. The successful candidate will work with a team to execute a roadmap with specific tasks related to security, networking, phone system, system adoptions, etc.

The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

The following are duties and responsibilities that the IT Field Support Technician shall provide:

  • Provide first contact support for incoming requests to the service desk via web portal, email, ticket system and chat to ensure courteous, timely, and effective resolution of end-user issues.
  • Record, track, and document the service desk incident, solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
  • Use remote tools and diagnostic utilities to aid in troubleshooting.
  • Research solutions through internal and external knowledgebase as needed.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Test fixes to ensure the problem has been adequately resolved.
  • Develop help sheets and FAQ lists for end users.
  • Contribute to technician knowledgebase and training as needed.
  • Reinforce SLAs to manage end-user expectations.
  • Provide suggestions for continual improvement.

Requirements

  • Bachelor's degree in Information Technology or Computer Science.
  • Certification in ITIL Foundation, A+, Network+, and/or Microsoft Certified Professional.
  • 4+ years in IT support.
  • Mac and iOS experience.
  • Flexibility to work rotating evenings and weekends.
  • Willingness to submit to drug and background screenings.
  • Knowledge of basic computer hardware, including Dell, Microsoft, Lenovo systems.
  • Experience with desktop and server operating systems, including Windows OS, Mac OS, iOS, and Android.
  • Extensive application support experience with Office365, Azure, Microsoft Office, Adobe Creative Cloud, Mimecast, Active Directory, TeamViewer, Virtualization, Multi Factor Authentication tools, Jira, Service Now
  • Working knowledge of a range of diagnostic utilities.
  • Familiarity with the fundamental principles of ITIL.

Benefits

  • 21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica)
  • Generous 401(k) with up to 6% employer match
  • 100% employer-paid maternity/paternity leave for up to 5 weeks
  • Tuition reimbursement up to $2,500 per semester
  • EAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub

Closing Statement

ICBD is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

ICBD participates in the U.S. Department of Homeland Security E-Verify program.

We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.