Manage the Security compliance health status of end user workstations * Working knowledge of enterprise Ticketing tool like ServiceNow * Diagnoses, troubleshoot, resolve and escalate supported ...
Manage the Security compliance health status of end user workstations * Working knowledge of enterprise Ticketing tool like ServiceNow * Diagnoses, troubleshoot, resolve and escalate supported ...
Technical Support Coordinator
Granger, IN · On-site
Installing new and replacement PCs at end-user departments, as directed by the Manager, System Infra Tech. * Installing new PC software and verifying that new computer systems are functioning ...
Technical Support Coordinator
Granger, IN · On-site
Installing new and replacement PCs at end-user departments, as directed by the Manager, System Infra Tech. * Installing new PC software and verifying that new computer systems are functioning ...
Installing new and replacement PCs at end-user departments, as directed by the Manager, System Infra Tech. * Installing new PC software and verifying that new computer systems are functioning ...
Installing new and replacement PCs at end-user departments, as directed by the Manager, System Infra Tech. * Installing new PC software and verifying that new computer systems are functioning ...
Work with existing dealer and end-user relationships in A&D and earn guaranteed + variable commission. The Sales Account Manager will be responsible for representing Wieland products to the health ...
Work with existing dealer and end-user relationships in A&D and earn guaranteed + variable commission. The Sales Account Manager will be responsible for representing Wieland products to the health ...
Desktop and Mobility Support
Indianapolis, IN · On-site
$60K - $65K/yr
... configuration of end user devices • Manage the Security compliance health status of end user workstations • Working knowledge of enterprise Ticketing tool like ServiceNow • Diagnoses ...
Desktop and Mobility Support
Indianapolis, IN · On-site
$60K - $65K/yr
... configuration of end user devices • Manage the Security compliance health status of end user workstations • Working knowledge of enterprise Ticketing tool like ServiceNow • Diagnoses ...
Desktop Support Technician
Anderson, IN · On-site
$17.50 - $22.25/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
Quick apply
Desktop Support Technician
Anderson, IN · On-site
$17.50 - $22.25/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
Quick apply
Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
System Administrator Tier 3 Network
Evansville, IN · On-site
$66K - $90K/yr
Proficiency with user account management, device deployment, and end-user support across multiple device types. * Solid understanding of security best practices across networks, systems, endpoints ...
System Administrator Tier 3 Network
Evansville, IN · On-site
$66K - $90K/yr
Proficiency with user account management, device deployment, and end-user support across multiple device types. * Solid understanding of security best practices across networks, systems, endpoints ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
Quick apply
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. * Manage the ticket queue and ensure tickets are resolved and closed within ...
System Administrator Tier 3 Network
Evansville, IN · Hybrid
$66K - $90K/yr
Proficiency with user account management, device deployment, and end-user support across multiple device types. * Solid understanding of security best practices across networks, systems, endpoints ...
System Administrator Tier 3 Network
Evansville, IN · Hybrid
$66K - $90K/yr
Proficiency with user account management, device deployment, and end-user support across multiple device types. * Solid understanding of security best practices across networks, systems, endpoints ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Quick apply
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software. * Track, log, and manage the complete lifecycle of incoming support requests ...
Desktop Support - Level 2
$19 - $24.25/hr
... and coordinating problem management issues Perform additional tasks (end user/infra related) when required Participate in projects Strong understanding and skills in SLA, KPI Management ...
Desktop Support - Level 2
$19 - $24.25/hr
... and coordinating problem management issues Perform additional tasks (end user/infra related) when required Participate in projects Strong understanding and skills in SLA, KPI Management ...
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
Contribute to process documentation, learning guides, and other end-user materials that support ... Project Management Professional (PMP) * Six Sigma (Green or Black belt) * CBAP - Certified Business ...
Contribute to process documentation, learning guides, and other end-user materials that support ... Project Management Professional (PMP) * Six Sigma (Green or Black belt) * CBAP - Certified Business ...
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
This role is accountable for identity, endpoint management, Microsoft platform services, and enterprise cybersecurity, ensuring secure and compliant delivery of end-user and platform capabilities.
Desktop Support - Level 2
Princeton, IN · On-site
$19 - $24.25/hr
... management issues • Perform additional tasks (end user/infra related) when required • Participate in projects • Strong understanding and skills in SLA, KPI Management Qualifications Desktop ...
Desktop Support - Level 2
Princeton, IN · On-site
$19 - $24.25/hr
... management issues • Perform additional tasks (end user/infra related) when required • Participate in projects • Strong understanding and skills in SLA, KPI Management Qualifications Desktop ...
Manager End User Computing Euc information
What is a manager End User Computing EUC?
What are the key skills and qualifications needed to thrive as a manager End User Computing EUC?
What are some common challenges faced by a manager End User Computing EUC and how can they be addressed?

Full-time
Posted 7 days ago
Job description
This role involves providing L2 remote desktop support for end-users, focusing on troubleshooting and resolving technical issues related to Windows 10/11, Mac, and Apple iOS operating systems. The engineer will manage workstation security compliance, deploy drivers and patch updates, and support modern management techniques like Intune/Auto Pilot.
Key Responsibilities:
- Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI
- Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.
- Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
- Deployment of device drivers and windows patch updates
- Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
- Manage the Security compliance health status of end user workstations
- Working knowledge of enterprise Ticketing tool like ServiceNow
- Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team
- Adjust configuration options as required to resolve defects identified while performing corrective action on a device
- Investigate desktop level incidents and identify root causes to be able to provide solutions.
- Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
- Support Windows 11 Feature upgrade using modern management techniques - Intune/Auto Pilot
- L2 Workstations operational support
- Monitor and report on User experience.
- Report on Workstation image deployments and patch compliance metrics.
Required Skills:
- Desktop support
- L2 Windows support
- Mac OS support
- Windows 10/11
- Apple iOS Support
- Windows desktop OSS Support Admin
Qualifications:
- 4-6 years of experience
About Prophecy Consulting
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US
Year founded
2018