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Sccm Desktop Engineer Jobs in Indiana (NOW HIRING)

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$24 - $28/wk

... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ... Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM). * Strong ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ... Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM). * Strong ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ... Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM). * Strong ...

All JobsSccm Desktop Engineer JobsSccm Desktop Engineer Jobs in Indiana

Sccm Desktop Engineer information

What are SCCM Desktop Engineers?

SCCM Desktop Engineers are IT professionals who specialize in using Microsoft's System Center Configuration Manager (SCCM) to deploy, manage, and maintain desktop computers within an organization. Their responsibilities typically include installing software, managing updates and patches, troubleshooting desktop issues, and ensuring endpoint security across the network. They play a crucial role in maintaining system stability and compliance, often collaborating with other IT staff to streamline desktop management processes. This position requires strong technical skills, attention to detail, and familiarity with enterprise IT environments.

What is the difference between Sccm Desktop Engineer vs Sccm Systems Administrator?

AspectSccm Desktop EngineerSccm Systems Administrator
CertificationsMCSE, SCCM certificationsMCSE, SCCM certifications
Work EnvironmentFocus on deploying and managing desktop OS and applicationsManage overall system infrastructure, including servers and networks
Job ResponsibilitiesDeploy, configure, and troubleshoot desktops using SCCMMaintain and support system infrastructure, including SCCM environment

The Sccm Desktop Engineer primarily focuses on deploying and managing desktop operating systems and applications using SCCM, while the Sccm Systems Administrator oversees broader system infrastructure, including servers and network components. Both roles require similar certifications but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as an SCCM Desktop Engineer, and why are they important?

To thrive as an SCCM Desktop Engineer, you need expertise in Windows operating systems, systems administration, and a solid understanding of Microsoft Endpoint Configuration Manager (formerly SCCM), often supported by relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with scripting languages like PowerShell, experience with software deployment tools, and knowledge of Active Directory are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help manage complex deployments and collaborate with IT teams. These competencies ensure efficient, secure, and reliable desktop management across an organization’s IT infrastructure.

What are some common challenges faced by SCCM Desktop Engineers in managing large-scale deployments?

SCCM Desktop Engineers often encounter challenges such as ensuring consistent deployment across a diverse set of endpoints, troubleshooting client installation issues, and maintaining compliance with security and update policies. Coordinating with other IT teams to schedule deployments with minimal user disruption and managing bandwidth during mass updates are also frequent concerns. Staying up-to-date with the latest SCCM features and best practices helps engineers tackle these challenges efficiently.
What are popular job titles related to Sccm Desktop Engineer jobs in Indiana? For Sccm Desktop Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Sccm Desktop Engineer jobs in Indiana look for? The top searched job categories for Sccm Desktop Engineer jobs in Indiana are:
Sccm Desktop Engineer jobs near you

Desktop Engineer &ndash

Sidram Technologies

Ashley, IN • On-site

Contractor

Re-posted yesterday

Job description

Hi ,

This is Rachael from SidRam Tech, We have an urgent position Desktop Engineer – Store Support @ Ashley, IN - Onsite

Job Title: Desktop Engineer – Store Support

Location: Ashley, IN – Onsite

Only w2

 

Job Description:

The Desktop Engineer – Store Support is responsible for providing end to end technical assistance to retail store locations, ensuring seamless operation of desktops, POS systems, printers, network devices, and store specific applications. This role involves remote troubleshooting, onsite support coordination, incident management, and proactive maintenance to reduce store downtime and enhance end user experience.

Key Responsibilities

1. End User Support

  • Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers, scanners, and handheld devices.
  • Troubleshoot hardware/software issues via remote tools or phone support.
  • Assist with OS login, domain issues, password resets, and application errors.

2. Store IT Operations

  • Ensure all store systems (POS, billing systems, kiosks, RFID scanners, CCTV monitoring, etc.) function smoothly.
  • Monitor store IT health dashboards and act on alerts.
  • Perform system patching, updates, and routine maintenance.

3. Incident & Service Management

  • Log, track, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, etc.).
  • Meet defined SLAs for incident resolution and service requests.
  • Escalate high-severity issues to L3 or vendor teams when needed.

 

4. Hardware & Software Management

  • Install, configure, and troubleshoot Windows/Mac systems and store applications.
  • Replace faulty peripherals (keyboards, mice, barcode scanners, receipt printers, etc.).
  • Support software deployment, antivirus updates, imaging, and device provisioning.

5. Network & Connectivity Support

  • Troubleshoot LAN/Wi-Fi issues at store locations.
  • Support basic network device checks (routers, switches, access points).
  • Coordinate with the network team/vendor for outages or equipment failures.

6. Vendor & Onsite Coordination

  • Work with field technicians and OEM partners for hardware repair and replacement.
  • Verify onsite fix quality and ensure systems are fully functional before closure.

7. Documentation

  • Maintain technical documentation, knowledgebase articles, and SOPs.
  • Update inventory of store IT assets (desktops, scanners, printers, etc.).

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar).
  • Hands on experience with POS systems, store hardware, and peripherals.
  • Understanding of TCP/IP, DHCP, DNS, Wi-Fi troubleshooting.
  • Basic knowledge of imaging tools (SCCM, MDT, Intune Autopilot).

Soft Skills

  • Excellent communication and customer service.
  • Ability to work under pressure during store peak hours.
  • Strong problem solving and multitasking ability

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com

Direct: 4705239688

Led by 25+ Years of Industry Experience

 

 

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