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Manager Employee Services Jobs (NOW HIRING)

Titan America

Employee Services Assistant

Norfolk, VA · On-site

Manage and report on open UKG cases. * Submit payroll tax payment coding to accounting, following ... Strong customer service skills supporting employees and managers * Ability to work both ...

TriHealth

Manager Employee Relations

Cincinnati, OH · On-site

As Manager of Employee Relations, you will lead a team of Employee Relations professionals while ... Maintain a strong service orientation and partnership approach while ensuring accountability ...

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Manager Employee Services information

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$31.5K

$106.5K

$117K

How much do manager employee services jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager employee services in the United States is $106,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a manager employee services typically collaborate with HR and other departments to ensure a positive employee experience?

A Manager of Employee Services works closely with the HR team and cross-functional departments to streamline employee support processes, address workplace concerns, and implement programs that enhance employee satisfaction. They serve as a key point of contact for resolving issues related to benefits, onboarding, and workplace policies, often facilitating communication between employees, managers, and HR specialists. This collaborative approach helps ensure that employee needs are addressed efficiently, fostering a supportive work environment and promoting overall organizational effectiveness.

What is the difference between Manager Employee Services vs HR Coordinator?

AspectManager Employee ServicesHR Coordinator
CredentialsBachelor's degree in HR, Business, or related field; often requires experience in employee relationsBachelor's degree in HR, Business, or related field; entry-level to mid-level experience
Work EnvironmentOversees employee services, manages teams, and develops policies within HR departmentsSupports HR functions, assists with onboarding, and handles employee inquiries
Employer & Industry UsageCommon in large organizations across various industriesFound in organizations of all sizes, often as entry to mid-level HR roles

The Manager Employee Services typically holds a more senior role, overseeing employee relations and HR policies, while the HR Coordinator provides support and administrative assistance within the HR department. Both roles require HR-related credentials but differ in scope and responsibility.

What is a manager employee services?

A Manager Employee Services is a human resources professional responsible for overseeing employee-related programs, services, and support within an organization. They manage employee relations, benefits administration, onboarding, and often handle employee inquiries or concerns. Their goal is to ensure a positive workplace environment and support both employees and organizational objectives. This role often acts as a bridge between staff and management to foster engagement, compliance, and satisfaction.

What are the key skills and qualifications needed to thrive as a manager employee services, and why are they important?

To thrive as a Manager Employee Services, you need expertise in human resources management, employee relations, and benefits administration, typically supported by a bachelor’s degree in HR or a related field. Familiarity with HRIS systems, payroll software, and compliance platforms is essential, and certifications like SHRM-CP or PHR are often valued. Strong communication, conflict resolution, and leadership skills help foster a positive work environment and support organizational goals. These competencies ensure efficient HR operations, employee satisfaction, and adherence to legal and company policies.
What cities are hiring for Manager Employee Services jobs? Cities with the most Manager Employee Services job openings:
What are the most commonly searched types of Employee Services jobs? The most popular types of Employee Services jobs are:
What states have the most Manager Employee Services jobs? States with the most job openings for Manager Employee Services jobs include:
Manager Employee Services jobs near you
Infographic showing various Manager Employee Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,462 per year, or $51.2 per hour.

Employee Services Supervisor

City of New York

Manhattan, NY • On-site

$100K - $125K/yr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

619th of 841 rated public administrative organizations

Job description

Company Description
Job Description
The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment. The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets. The Supervisor of Employee Services Unit will oversee a critical unit within Human Resources; the Employee Services Unit.
The responsibilities will include but are not limited to:
-Supervise orientation and processing for both uniformed and civilian staff, including specialized hiring classes for sanitation workers.
-Manage the retrieval, analysis and processing of Department of Citywide Administrative Services (DCAS) certifications for a variety of Civil Service titles, ensuring accuracy and compliance with applicable policies and procedures. Will work closely with DCAS to identify, address, and resolve emerging certification issues in a timely manner to support operational and hiring needs.
-Responsible for overseeing the review, approval, and notification process for 1,000+ FMLA applications annually, while ensuring compliance with applicable policies and regulations and working to resolve any emerging issues in a timely and effective manner.
-Oversee the processing of 500+ service and disability retirement cases annually. This role involves full accountability for the lifecycle of each case, ensuring accurate processing, compliance with regulations, and timely resolution of all retirement cases.
-Manage 1,400+ health benefits cases annually and supervision of the yearly open enrollment campaign.
-Oversee various employee inquiries to ensure that our employees receive the support they need to thrive both personally and professionally.
-Participate in processing of various leaves, including childcare, PFL, LWOP, SLOAC, Sick Leave.
-Agency Liaison for DOI, MBF, NYCERS, DCAS, OLR. Respond to inquiries and participate in scheduled seminars.
ASSOCIATE STAFF ANALYST - 12627
Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.
3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in "1" above.
4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in "1" above.
5.A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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