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Manager Employee Services information

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$106.5K

$117K

How much do manager employee services jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager employee services in the United States is $106,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a manager employee services typically collaborate with HR and other departments to ensure a positive employee experience?

A Manager of Employee Services works closely with the HR team and cross-functional departments to streamline employee support processes, address workplace concerns, and implement programs that enhance employee satisfaction. They serve as a key point of contact for resolving issues related to benefits, onboarding, and workplace policies, often facilitating communication between employees, managers, and HR specialists. This collaborative approach helps ensure that employee needs are addressed efficiently, fostering a supportive work environment and promoting overall organizational effectiveness.

What is the difference between Manager Employee Services vs HR Coordinator?

AspectManager Employee ServicesHR Coordinator
CredentialsBachelor's degree in HR, Business, or related field; often requires experience in employee relationsBachelor's degree in HR, Business, or related field; entry-level to mid-level experience
Work EnvironmentOversees employee services, manages teams, and develops policies within HR departmentsSupports HR functions, assists with onboarding, and handles employee inquiries
Employer & Industry UsageCommon in large organizations across various industriesFound in organizations of all sizes, often as entry to mid-level HR roles

The Manager Employee Services typically holds a more senior role, overseeing employee relations and HR policies, while the HR Coordinator provides support and administrative assistance within the HR department. Both roles require HR-related credentials but differ in scope and responsibility.

What is a manager employee services?

A Manager Employee Services is a human resources professional responsible for overseeing employee-related programs, services, and support within an organization. They manage employee relations, benefits administration, onboarding, and often handle employee inquiries or concerns. Their goal is to ensure a positive workplace environment and support both employees and organizational objectives. This role often acts as a bridge between staff and management to foster engagement, compliance, and satisfaction.

What are the key skills and qualifications needed to thrive as a manager employee services, and why are they important?

To thrive as a Manager Employee Services, you need expertise in human resources management, employee relations, and benefits administration, typically supported by a bachelor’s degree in HR or a related field. Familiarity with HRIS systems, payroll software, and compliance platforms is essential, and certifications like SHRM-CP or PHR are often valued. Strong communication, conflict resolution, and leadership skills help foster a positive work environment and support organizational goals. These competencies ensure efficient HR operations, employee satisfaction, and adherence to legal and company policies.
What cities are hiring for Manager Employee Services jobs? Cities with the most Manager Employee Services job openings:
What are the most commonly searched types of Employee Services jobs? The most popular types of Employee Services jobs are:
What states have the most Manager Employee Services jobs? States with the most job openings for Manager Employee Services jobs include:
Manager Employee Services jobs near you
Infographic showing various Manager Employee Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,462 per year, or $51.2 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Winter Springs, FL • On-site

Full-time

Medical, Retirement

Re-posted 18 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Job Description:

Title:AccountManager-Employee Benefits

Work Mode:Remote (Eastern and Central Times Zones Only)| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.

  • Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.

  • Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.

  • Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.

  • Business Growth:Identify and act on sales opportunities to grow IOA business.

  • New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.

  • Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

  • Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.

  • Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.

  • Value-Added Solutions:Identify and implement value-added solutions for clients.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication: Maintain transparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values and demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of industry experience

  • Required active licensing

  • Exceptional customer service and communication skills

  • Strong organizational, delegation, and decision-making skills

  • High accuracy in handling large work volumes

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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