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Manager Employee Services Jobs in Riverside, CA (NOW HIRING)

HUB

Account Manager, Employee Benefits

Riverside, CA

The Employee Benefits Account Management provides critical support to clients through day-to-day ... Manages all aspects of the account-service process. * Works closely with Producers and other HUB ...

HUB

Account Manager, Employee Benefits

Irvine, CA · On-site

The Employee Benefits Account Management provides critical support to clients through day-to-day ... Manages all aspects of the account-service process. * Works closely with Producers and other HUB ...

HUB

Account Manager II, Employee Benefits

Irvine, CA

The Employee Benefits Account Management provides critical support to clients through day-to-day ... Manages all aspects of the account-service process. * Works closely with Producers and other HUB ...

HUB

Account Manager II, Employee Benefits

Riverside, CA · On-site

The Employee Benefits Account Management provides critical support to clients through day-to-day ... Manages all aspects of the account-service process. * Works closely with Producers and other HUB ...

Mission Linen Supply

Employee Relations Manager

Chino, CA · On-site

$100K - $120K/yr

Industrial laundry and linen services are a recession-resistant, essential industry - hospitals ... The Opportunity As Employee Relations Manager, you'll provide HR leadership and counsel across ...

Mission Linen Supply

Employee Relations Manager

Chino, CA · On-site

$100K - $120K/yr

Industrial laundry and linen services are a recession-resistant, essential industry - hospitals ... The Opportunity As Employee Relations Manager, you'll provide HR leadership and counsel across ...

Mission Linen Supply

Employee Relations Manager

Chino, CA · On-site

$100K - $120K/yr

Industrial laundry and linen services are a recession-resistant, essential industry -- hospitals ... The Opportunity As Employee Relations Manager, you'll provide HR leadership and counsel across ...

Boot Barn

Employee Relations Specialist

Irvine, CA · On-site

$75K - $80K/yr

Strong communication, customer service and time management * Minimum of 3 years of work experience directly handling Employee Relations matters * Proven experience conducting workplace investigations

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All JobsEmployee Services JobsManager Employee Services JobsManager Employee Services Jobs in Riverside, CA

Manager Employee Services information

See Riverside, CA salary details

$32.9K

$111.1K

$122.1K

How much do manager employee services jobs pay per year?

As of Aug 27, 2026, the average yearly pay for manager employee services in Riverside, CA is $111,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a manager employee services?

A Manager Employee Services is a human resources professional responsible for overseeing employee-related programs, services, and support within an organization. They manage employee relations, benefits administration, onboarding, and often handle employee inquiries or concerns. Their goal is to ensure a positive workplace environment and support both employees and organizational objectives. This role often acts as a bridge between staff and management to foster engagement, compliance, and satisfaction.

How does a manager employee services typically collaborate with HR and other departments to ensure a positive employee experience?

A Manager of Employee Services works closely with the HR team and cross-functional departments to streamline employee support processes, address workplace concerns, and implement programs that enhance employee satisfaction. They serve as a key point of contact for resolving issues related to benefits, onboarding, and workplace policies, often facilitating communication between employees, managers, and HR specialists. This collaborative approach helps ensure that employee needs are addressed efficiently, fostering a supportive work environment and promoting overall organizational effectiveness.

What are the key skills and qualifications needed to thrive as a manager employee services, and why are they important?

To thrive as a Manager Employee Services, you need expertise in human resources management, employee relations, and benefits administration, typically supported by a bachelor’s degree in HR or a related field. Familiarity with HRIS systems, payroll software, and compliance platforms is essential, and certifications like SHRM-CP or PHR are often valued. Strong communication, conflict resolution, and leadership skills help foster a positive work environment and support organizational goals. These competencies ensure efficient HR operations, employee satisfaction, and adherence to legal and company policies.

What is the difference between Manager Employee Services vs HR Coordinator?

AspectManager Employee ServicesHR Coordinator
CredentialsBachelor's degree in HR, Business, or related field; often requires experience in employee relationsBachelor's degree in HR, Business, or related field; entry-level to mid-level experience
Work EnvironmentOversees employee services, manages teams, and develops policies within HR departmentsSupports HR functions, assists with onboarding, and handles employee inquiries
Employer & Industry UsageCommon in large organizations across various industriesFound in organizations of all sizes, often as entry to mid-level HR roles

The Manager Employee Services typically holds a more senior role, overseeing employee relations and HR policies, while the HR Coordinator provides support and administrative assistance within the HR department. Both roles require HR-related credentials but differ in scope and responsibility.

What cities near Riverside, CA are hiring for Manager Employee Services jobs?

Cities near Riverside, CA with the most Manager Employee Services job openings:

Manager Employee Services jobs near you

Account Manager, Employee Benefits

HUB

Riverside, CA

Full-time

Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

The Employee Benefits Account Management provides critical support to clients through day-to-day program oversight, client advocacy and systems management in order to effectively managing their health and welfare programs. The Account Manager facilitates positive and effective relationships sales and/or account team colleagues.

DUTIES & RESPONSIBILITIES:

  • Manages all aspects of the account-service process.

  • Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures.

  • Acquires understanding of clients' business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.

  • Establishes and maintain strong business relationships with clients and insurance carriers.

  • Serves as client point of contact for day-to-day eligibility, claims, billing and benefit administration inquiries; acts as liaison between clients and insurance carriers to resolve service issues.

  • Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.

  • Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.

  • Update open enrollment packets including current benefits and rates for all lines of coverage, cobra administration forms, written plan documents and summary plan descriptions, on an annual basis for clients; may also include 5500 filings.

  • Submit BOR letter to all carriers and follow-up to obtain contracts, obtain current renewal and current benefit descriptions.

  • Marketing to carriers.

  • Preparing quotes and proposals.

  • Assists client with all billing issues including auditing and reconciliation.

  • Gather data and prepare/conduct presentations (Renewal/OE/Post Renewal Debrief).

  • Lead implementation of new and renewal plans or programs.

  • Apprise clients of other HUB resources, carrier/vendor offerings and emerging industry trends.

  • Prepare and/or peer review (and deliver, if applicable) the EB Comp Disclosure.

  • Obtain post-enrollment numbers for each plan.

  • Prepare Annual Legal Notices.

  • Facilitate Ben Admin/HRIS System Updates (Ease, ADP, Paylocity, etc.).

  • Set-up HR Advocacy Tool, Legal Compliance Resources and Wellness value adds

  • Review contracts, line-by-line, for accuracy.

  • Participate in carrier/vendor program implementations and initiates payments to vendors.

  • Partners with producer(s) to develop and implement clients' benefits strategies; including designing benefit programs based on client objectives, performing financial analysis, plan assessment, benchmarking, funding alternatives.

  • Performs other duties and projects as assigned.

QUALIFICATIONS:

  • High School Diploma / GED; College degree strongly preferred

  • 3-5 years of benefit insurance related experience (brokage preferred) or equivalent combination of education & experience

  • Life & Health License or wiliness to obtain with 3 months

KNOWLEDGE / SKILLS / ABILITIES:

  • Ability to effectively and professionally communicate orally and in writing with internal and external customers.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Desire to learn and grow within the insurance industry.

  • Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.

  • Confidence and demeanor to effectively interact with all levels within the organization.

  • Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients' needs.

  • Ability to effectively work with a team and coach others in developing their skills and abilities.

  • Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.

  • Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

  • Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.

  • Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • This position primarily involves remaining in a stationary position for the majority of the workday.

  • The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.

  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees,andprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $90,000 - $105,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#LI-CD1

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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