Job Title: E-Billing Coordinator
Location: Cerritos, CA, Pasadena, CA, or Irvine, CA
Job Type: Full-Time
Reports To: Billing Manager
About the Role:
We are seeking a highly skilled, detail-oriented, and experienced Billing Coordinator to join our team in a fast-paced legal environment. The ideal candidate will have a strong background in E-Billing, be proficient with Aderant Expert (or a similar platform) and BillBlast (or comparable E-Billing portals), and possess experience handling E-Billing appeals. This role requires exceptional organizational and communication skills, as well as the ability to manage multiple priorities under tight deadlines while collaborating effectively with attorneys, clients, and internal teams.
Essential Duties and Responsibilities
- Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG)
- Manage the end-to-end E-Billing process, ensuring accuracy and compliance
- Submit invoices through Aderant Expert and BillBlast (or other E-Billing systems)
- Handle E-Billing appeals and resolve billing discrepancies in a timely manner
- Collaborate with attorneys and staff to ensure accurate and timely billing
- Maintain and update billing records and client information
- Generate billing reports and analytics for partners and management
- Assist with implementation and maintenance of billing systems and platforms
- Respond to client inquiries and provide high-quality customer service
Qualifications and Requirements
- 5–10+ years of billing experience in a law firm or legal setting
- Proven expertise with E-Billing and E-Billing portals (e.g., BillBlast)
- Proficiency in Aderant Expert or similar billing software
- Strong attention to detail and excellent organizational skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience managing E-Billing appeals and understanding billing compliance requirements
- Ability to thrive in a fast-paced, deadline-driven environment
Physical Requirements
- This position requires regular on-site attendance and is fully in-office.
- Ability to lift and carry items up to 25 pounds (e.g., files, mail bins, office supplies).
- Frequent walking, standing, and bending.
- Ability to remain seated for extended periods while performing computer-based and clerical tasks.
- Regular use of a computer, including prolonged typing and screen time.
- Operation of standard office equipment (copiers, scanners, printers, and multi-line phone).
- Ability to work a standard 40-hour workweek, with overtime as needed.