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Electricity Billing Manager Jobs (NOW HIRING)

Liberty

Manager, Billing System Controls

Joplin, MO · On-site

The Manager serves as the enterprise lead for billing system governance, overseeing configuration ... Through our operating business (Liberty), we provide regulated electricity, water, and natural gas ...

Calpine

Billing Analyst

San Diego, CA · On-site

$70K - $88K/yr

CEG), is America's largest generator of electricity from natural gas and geothermal resources with ... Ability to learn and become proficient with Nexant Revenue Manager * Ability to learn and become ...

Calpine

Billing Analyst

San Diego, CA · On-site

$70K - $88K/yr

CEG), is America's largest generator of electricity from natural gas and geothermal resources with ... Ability to learn and become proficient with Nexant Revenue Manager * Ability to learn and become ...

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Electricity Billing Manager information

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$38K

$75.5K

$123K

How much do electricity billing manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for electricity billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an Electricity Billing Manager do?

An Electricity Billing Manager oversees the billing operations for electricity providers or utility companies. They ensure that customer accounts are billed accurately and on time, manage billing staff, resolve complex billing issues, and ensure compliance with regulations. Their role often includes implementing billing policies, coordinating with other departments, and using billing software to streamline processes. Additionally, they may analyze billing data to improve efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive as an Electricity Billing Manager, and why are they important?

To thrive as an Electricity Billing Manager, you need expertise in utility billing processes, strong analytical skills, and a degree in finance, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and industry regulations is typically required. Exceptional organizational abilities, leadership, and effective communication help manage teams and resolve customer inquiries. These skills ensure accurate billing, regulatory compliance, and customer satisfaction in a complex utility environment.

What are some common challenges faced by an Electricity Billing Manager, and how can they be addressed?

Electricity Billing Managers often face challenges such as ensuring billing accuracy, managing large volumes of customer data, and resolving discrepancies quickly. They must stay updated on regulatory changes and adapt billing processes to comply with evolving standards. Effective communication with both internal teams and external customers is critical for addressing disputes and maintaining satisfaction. Utilizing advanced billing software and fostering a collaborative team environment can help streamline operations and reduce errors.

What is the difference between Electricity Billing Manager vs Electricity Customer Service Supervisor?

AspectElectricity Billing ManagerElectricity Customer Service Supervisor
Primary FocusOversees billing processes, manages billing accuracy, and ensures complianceSupervises customer service team, handles customer inquiries and complaints
Required CredentialsBilling certifications, industry knowledge, relevant experienceCustomer service experience, communication skills, industry familiarity
Work EnvironmentOffice-based, billing departments, administrative settingsCustomer service centers, call centers, field offices
Industry UsageCommonly employed in utility companies, energy providersFound in utility companies, customer service departments

The Electricity Billing Manager primarily focuses on managing billing operations, ensuring accuracy, and compliance, while the Electricity Customer Service Supervisor concentrates on supervising customer service teams and resolving customer issues. Both roles are essential in utility companies but serve different functions within the customer experience and billing processes.

What are popular job titles related to Electricity Billing Manager jobs?

For Electricity Billing Manager jobs, the most frequently searched job titles are:

Infographic showing various Electricity Billing Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Manager, Utility Billing

Indianapolis, IN

SPG Administrative Svcs. Ptr.
See more jobs at SPG Administrative Svcs. Ptr.external

Full-time

Posted 6 days ago

Job description

Job Location:

Corporate Indianapolis

PRIMARY PURPOSE:

This position manages and reviews the generation of information required to bill tenants in an accurate and timely manner for their fair share of utility and landlord provided services use, while maximizing the return to Simon Property Group, complying with legislative and regulatory rules governing the redistribution of utilities, and minimizing the number and financial impact or charge adjustments for tenants.

PRINCIPAL RESPONSIBILITIES:

General

  • Develops and manages relationships with internal contacts and key tenants with respect to tenant charges activities.
  • Develops and maintains analytical, statistical and financial reports and benchmarks to measure key performance indicators and prioritize tenant charges activities.
  • Manages and develops direct reports to meet goals and objectives.
  • Assigns review and approve adjustment related work to the Assistant Manager.
  • Reviews work quantity and quality for performance measurements.
  • General supervision and problem solving for Tenant billing Group.
  • Training of Utility Specialists in skills/tasks necessary to achieve goals.

Data Management

  • Manages the development and maintenance of utility rate libraries to calculate tenant electric, water and gas charges in accordance with lease language.
  • Manages the retrieval and validation of information from the metering, audit, and utility charges databases for the purposes of tenant energy charge estimation and calculation.
  • Ensures accuracy and manages maintenance of data necessary for calculation of required financial reporting.
  • Coordinates the planning and implementation of energy audits with the Manager, Metering, including budget recommendations.

Charge Calculations

  • Manages the analysis of metering information, audit data, and utility charges to establish property cost allocations between common area maintenance, energy redistribution, central plant services, and non-CAM charges.
  • Manages interactions with field operations, lease accounting and tenant coordination to estimate utility escrows for new tenants and calculate final charges for closings.
  • Manages the validation of tenant charge calculations by third parties.
  • Monitors and ensures that tenants are billed in a timely and accurate manner for their fair share of utility and landlord provided services use, while maximizing the return to Simon Property Group, complying with legislative and regulatory rules governing the redistribution of utilities, and minimizing the number and financial impact or charge adjustments for tenants.
  • Reviews and approves tenant/property adjustments, including Redistribution Analysis and Allocations.
  • Reviews margin recommendations for electricity. Approves margin recommendations for water/sewer and natural gas.

Operations

  • Manages Energy Services' assistance to the accounts receivable and lease accounting groups with respect to tenant inquiries.
  • Assists with resolution of accounts receivable energy disputes with national tenants.
  • Ensures the timely provision of information to the accounts receivable and lease accounting groups to help resolve tenant disputes of energy charges.

Systems

  • Represents Energy Billing as the subject matter expert on the processes for estimating, calculating and reconciling tenant charges.
  • Ensures that the update and maintenance of Simon's charge calculation system, including: rate libraries, meter databases, taxation tables, property information, tenant information, property allocation information, estimated usage tables and SIC tables is performed on a timely basis.
MINIMUM QUALIFICATIONS:
  • Bachelor's Degree in Business, Accounting, Finance or related discipline or equivalent experience.
  • Broad experience in the gas and electric regulated and deregulated markets.
  • 3 years hands-on experience with rate calculation engines, billing systems and/or transaction management systems.
  • Minimum of 3 years of supervisory experience.
  • Strong organizational and analytical skills, with a problem-solving mindset and attention to detail.
  • Self-starter with the ability to multi-task and achieve goals with minimal supervision.
  • Strong working knowledge of Word, Excel, Access and Lotus Notes.
  • Strong verbal and written communications skills.

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