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Manager Diversion Case Jobs (NOW HIRING)

Center for Justice Innovation

Case Manager

Brooklyn, NY · On-site

$52K - $65K/yr

Case Manager for Brooklyn Felony Diversion Programs The Center for Justice Innovation is seeking a Case Manager for its Brooklyn Felony Diversion programs. The Case Manager will serve individuals who ...

Vision House

Diversion Specialist

Lake Forest Park, WA · On-site

$24 - $27/hr

... case. The Diversion Specialist role is to help encourage each applicant to work from their ... Manages/Supports diversion calendar for their assigned center, coordinating appointments and ...

Center for Justice Innovation

Case Manager

Brooklyn, NY · On-site

$52K - $65K/yr

Case Manager for Brooklyn Felony Diversion Programs The Center for Justice Innovation is seeking a Case Manager for its Brooklyn Felony Diversion programs. The Case Manager will serve individuals who ...

Vision House

Diversion Specialist

Renton, WA

$24 - $27/hr

... case. The Diversion Specialist role is to help encourage each applicant to work from their ... Manages/Supports diversion calendar for their assigned center, coordinating appointments and ...

Vision House

Diversion Specialist

Renton, WA · On-site

$24 - $27/hr

... case. The Diversion Specialist role is to help encourage each applicant to work from their ... Manages/Supports diversion calendar for their assigned center, coordinating appointments and ...

Vision House

Diversion Specialist

Renton, WA

$24 - $27/hr

... case. The Diversion Specialist role is to help encourage each applicant to work from their ... Manages/Supports diversion calendar for their assigned center, coordinating appointments and ...

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Manager Diversion Case information

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How much do manager diversion case jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for manager diversion case in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a manager diversion case?

Manager Diversion Case jobs involve overseeing diversion programs that provide alternatives to traditional criminal justice proceedings for eligible individuals. These managers coordinate case management, supervise staff, and ensure that clients receive appropriate services, such as counseling or rehabilitation, to address underlying issues like substance abuse or mental health challenges. They work closely with courts, law enforcement, and community organizations to monitor compliance and track program outcomes. The goal is to reduce recidivism and support participants in making positive life changes while relieving pressure on the legal system.

How does a manager diversion case typically collaborate with community partners and internal teams?

A Manager Diversion Case regularly works with a variety of stakeholders, including social service agencies, law enforcement, mental health professionals, and internal case management teams. Collaboration is essential to coordinate resources, develop diversion plans, and ensure clients receive comprehensive support. The role often involves facilitating meetings, sharing updates, and troubleshooting complex cases with interdisciplinary teams to achieve the best outcomes for clients. Strong communication and relationship-building skills are key for navigating these partnerships effectively.

What are the key skills and qualifications needed to thrive as a manager diversion case, and why are they important?

To thrive as a Manager Diversion Case, you need expertise in case management, knowledge of diversion programs, and typically a background in social work, criminal justice, or a related field. Familiarity with case management software, data tracking systems, and regulatory compliance tools is important. Strong leadership, interpersonal communication, and problem-solving abilities help you effectively coordinate teams and engage with clients. These skills ensure diversion programs are managed efficiently, clients receive appropriate support, and organizational goals are met.

What is the difference between Manager Diversion Case vs Case Manager?

AspectManager Diversion CaseCase Manager
Required CredentialsBachelor's degree, relevant certificationsBachelor's degree, certifications often preferred
Work EnvironmentLegal, social services, or healthcare settingsHealthcare, social services, or community agencies
Employer & Industry UsageLegal systems, diversion programs, social servicesHealthcare facilities, social service agencies, insurance companies
Common Search & ComparisonYesYes

In summary, Manager Diversion Case and Case Manager roles share similar educational backgrounds and work environments, often within social services or healthcare sectors. However, Manager Diversion Case typically involves overseeing diversion programs within legal or social service settings, while Case Managers focus on coordinating care or services for clients. Both roles require relevant certifications and are frequently compared by professionals seeking similar career paths.

What cities are hiring for Manager Diversion Case jobs?

Cities with the most Manager Diversion Case job openings:

What are the most commonly searched types of Diversion Case jobs?

The most popular types of Diversion Case jobs are:

What states have the most Manager Diversion Case jobs?

States with the most job openings for Manager Diversion Case jobs include:

What are popular job titles related to Manager Diversion Case jobs?

For Manager Diversion Case jobs, the most frequently searched job titles are:

Manager Diversion Case jobs near you
Infographic showing various Manager Diversion Case job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Diversion Specialist

Framingham, MA • On-site

South Middlesex Opportunity Council
501 - 1,000 employees
Learn more about South Middlesex Opportunity Councilexternal

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Full Time

Clerical

7 Bishop Street, Framingham, MA, Framingham, MA, US

Salary: $22.00 Hourly

Summary: To conduct diversion problem solving conversations at assessments for individuals that have requested emergency shelter. Help people immediately to identify alternative housing arrangements while coordinating referrals to community resources and assisting with access to financial assistance for those who qualify.

Why Work for SMOC?

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

  • Maintain knowledge of Coordinated Access Network/Homeless Response System.

  • Maintain records in HMIS database.

  • Provide motivational interviewing skills to fuel problem solving conversations.

  • Network with community partners to maintain knowledge of community resources for basic needs, i.e. food pantries, clothing donations, etc.

  • Network with community partners to maintain knowledge of mental health, behavioral health and physical health services, including substance abuse treatment.

  • Attend Housing Case Management team meetings.

  • Attend Professional Development to stay up to date on shelter diversion best practices.

  • Assist individuals in understanding federal/state guidelines for rental subsidies, tenant rights and responsibilities as well as basic knowledge of housing laws.

  • Assist with landlord mediation and/or conversations with family/friends to help individuals resolve their housing crisis.

  • Maintain knowledge of application processes for state benefits.

  • Communicate with local emergency shelters on bed availability when diversion is not possible.

Knowledge and Skill Requirements:

  • Bachelor’s Degree in a related field.

  • Minimum of 2 years case management experience.

  • Prior training and experience in Motivational Interviewing strongly preferred.

  • Excellent computer/data entry skills.

  • Ability to problem-solve in a fast-paced environment.

  • Valid Driver’s license and reliable transportation.

Organizational Relationship:

  • Directly reports to the Community Support Services Program Manager.

  • Direct reports of this position are none.

Physical Requirement:

  • Ability to drive.

  • Ability to ascend and descend stairs.

Working Conditions: As part of the responsibilities of this position, the Diversion Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Some travel is required. Flexibility with hours is required as some meetings may occur after hours.

Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break.

35 Hours per week.

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