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Manager Client Implementation Jobs in Virginia (NOW HIRING)

ADP

Implementation Consultant III

Norfolk, VA · On-site

Serves as backup to the implementation manager * Consult with clients to deliver a comprehensive product solution * Guide and drive the client towards the best solution for their business needs

Corpay

Project Manager - Implementations

Richmond, VA · On-site

$70K - $85K/yr

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

Deloitte

Anaplan Consultant

Mclean, VA

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Socket.dev

Implementation Consultant I

Norfolk, VA · On-site

$70 - $95/hr

With us, you'll combine your analytic and project management skills with your ability to simplify ... Guide and drive the client towards the best solution for their business needs * Analyze existing ...

ADP

Implementation Consultant I

Norfolk, VA · On-site

With us, you'll combine your analytic and project management skills with your ability to simplify ... Guide and drive the client towards the best solution for their business needs * Analyze existing ...

Onflo

Implementation Engineer

Herndon, VA · On-site

... manager, or IT director -- with hands-on accountability for vendor integrations and platform deployments; or (b) client-facing K-12 SaaS implementation, system integration, or solutions delivery ...

TransUnion

Solutions Implementation Advisor

Reston, VA · On-site

... Client Success team works directly with customers and internal products, sales, operations, and ... Act as the primary interface for the onboarding and management of Neustar Trusted Call Solutions ...

Fairygodboss

Implementation Time Consultant

Norfolk, VA · On-site

$70 - $90/hr

With us, you'll combine your analytic and project management skills with your ability to simplify ... Guide and drive the client towards the best solution for their business needs * Analyze existing ...

Transunion

Solutions Implementation Advisor

Reston, VA · On-site

... Client Success team works directly with customers and internal products, sales, operations, and ... Act as the primary interface for the onboarding and management of Neustar Trusted Call Solutions ...

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Manager Client Implementation information

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Client Implementation jobs in Virginia?

The most popular types of Client Implementation jobs in Virginia are:

What cities in Virginia are hiring for Manager Client Implementation jobs?

Cities in Virginia with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Implementation Consultant III

ADP

Norfolk, VA • On-site

Full-time

Re-posted 11 days ago

Job description

Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.
ADP is hiring a Hybrid Implementation Consultant. In this position, you'll couple your business consulting expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.
RESPONSIBILITIES:
  • Serve as subject matter expert
  • Lead workflow for other consultants
  • Serves as backup to the implementation manager
  • Consult with clients to deliver a comprehensive product solution
  • Guide and drive the client towards the best solution for their business needs
  • Share knowledge and expertise to help lead specialists and lower level consultants
  • Interpret issues and find creative solutions to help the business with their long terms needs
  • Analyze existing systems, interface requirements, business processes
  • Partner with client to understand their business related needs
  • Incorporate new processes, tools and approaches when recommending product solutions
  • Utilize broad knowledge to recommend solutions to the client when appropriate
  • Understand client business issues and concerns and recommend and implement appropriate solution
  • Work proactively to provide information, best practices, and training on the ADP products
  • Ability to influence client and guide the client to best solution to help resolve their client needs
  • Build long term relationship and trust
  • Interact/collaborate with ADP associates in sales and customer service
  • Exchange routine information with members of client project team, including priorities,
  • timeliness, issues as they arise
  • Provides implementation services as defined in TotalSource Implementation Methodology, using standardized processes, tools, and deliverables to implement PEO solutions. Uses TotalSource tools and standards to consistently produce error free results in a timely manner.
  • Accurate and timely completion of all data entry and wage information. Ensures all data is properly coded for client billings and filings. Performs all necessary functions to ensure a smooth transaction to Payroll Operations.
  • Provides customer services to phone inquiries from clients, internal associates and other functional departments.
  • Not limited to answering payroll questions, resolving problems related to client processing/invoicing, direct deposits, etc.
  • Client interaction and problem resolution. Resolves client payroll issues in a timely manner by utilizing appropriate resources and proper channels. May have to issue manual checks as needed.
  • Produces various reports for both clients and Implementation Management. This may include, but not limited to year end and quarterly processing, W-2 tax forms, and client billing statements.
  • Monitor clarify cases and follows SLA.
  • Works no pay reports and I-9 reports for compliance.

QUALIFICATIONS REQUIRED:
  • At least 10 years of experience working in a client service/customer service environment
  • At least 5 years of business consulting experience.
  • Bachelor's degree or equivalent in education and experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
  • Strong client relationship building skills
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
  • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient in the latest web technologies and working knowledge of various operating systems
  • Excellent analytical and time management skills
  • Excellent communication skills both verbal and written
  • Proficient using Microsoft Office
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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