ZipRecruiter

Log In

1

Manager Client Implementation Jobs in Virginia (NOW HIRING)

Exiger

Implementation Manager

Mclean, VA · Hybrid

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Exiger

Implementation Manager

Mclean, VA · On-site

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Air

Implementation Manager

Arlington, VA

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

Visa

Sr. Manager, Client Consulting

Ashburn, VA · On-site

$129K - $170K/yr

... implementing projects and solutionswith large US Financial Institutions / Issuing Banks. This ... Managing a sales pipeline within an identified list of client targets and selling consulting work ...

next page

Showing results 1-20

All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in Virginia

Manager Client Implementation information

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Client Implementation jobs in Virginia?

The most popular types of Client Implementation jobs in Virginia are:

What cities in Virginia are hiring for Manager Client Implementation jobs?

Cities in Virginia with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Implementation Consultant (Intellectual Property)

Alexandria, VA • Hybrid

Clarivate Analytics
1 - 5K employees
Learn more about Clarivate Analyticsexternal

Full-time

Posted 13 days ago

Job description

We are hiring an Implementation Consultant to join our Intellectual Property team at Clarivate. In this customer-facing role, you will partner with clients to successfully deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices. Acting as a trusted advisor, you will manage end-to-end implementation projects, solve complex challenges, and help customers maximize the value of our industry-leading products while delivering an exceptional client experience.

About You - experience, education, skills, and accomplishments

  • Bachelor's degree or equivalent relevant work experience

  • 5+ years of experience in a client implementation or client-facing role

  • Prior work experience as a patent paralegal or in the IP industry

It would be great if you also had...

  • Experience with IPFolio, Memotech, or TIPMS

What will you be doing in this role?

  • Implement, configure, and deploy solutions using Clarivate software products, utilizing technical skills and domain knowledge.

  • Analyze and interpret business requirements, use cases, workflows, and data to implement appropriate solutions.

  • Identify, diagnose, and troubleshoot software product issues in collaboration with Product and Support teams.

  • Coordinate with cross-functional teams and stakeholders to ensure cohesive service implementation delivery.

  • Provide support and knowledge sharing throughout all phases of the implementation project scope.

  • Perform and document implementation tasks using defined procedures and systems.

  • Contribute to the development and improvement of standard procedures.

About the Team

Come join the Service Implementation team! Our team is comprised of five consulting groups, each dedicated to supporting a specific client segment within our Intellectual Property business. In this role, you will focus on partnering with corporate clients, helping them successfully implement and maximize the value of Clarivate solutions. You will report to the Manager of Service Implementation and collaborate with a highly knowledgeable global team. While our team spans multiple regions, many of your closest colleagues are based in Ann Arbor, creating opportunities for connection, collaboration, and shared expertise.

Hours of Work

  • Full time, permanent position

  • This position requires working regular business hours in EST with the ability to flex as needed

  • This is a hybrid role working 2 days a week in one of our Clarivate offices in the United States

#LI-LP
#LI-Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Apply