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Manager Client Implementation Jobs in Alexandria, VA

Monex

API Implementation Specialist

Washington, DC · On-site

$95K - $110K/yr

Job Title: API Implementation Specialist Location: Washington, D.C.; (Hybrid, after 90 days In ... Manage the end-to-end client lifecycle from requirement collection, through to integration ...

Monex USA

API Implementation Specialist

Washington, DC · On-site

$95 - $110/hr

Job Title: API Implementation Specialist Location: Washington, D.C.; (Hybrid, after 90 days In ... Manage the end-to-end client lifecycle from requirement collection, through to integration ...

Exiger

Implementation Manager

Mclean, VA · Hybrid

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Exiger

Implementation Manager

Mclean, VA · On-site

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

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All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in Alexandria, VA

Manager Client Implementation information

See Alexandria, VA salary details

$41.7K

$110.8K

$179.8K

How much do manager client implementation jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager client implementation in Alexandria, VA is $110,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $129,500.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

Manager Client Implementation jobs near you

API Implementation Specialist

Monex

Washington, DC • On-site

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Job Title: API Implementation Specialist
Location: Washington, D.C.; (Hybrid, after 90 days In-person)
Status: Full-time; Exempt
Reports to: Senior Manager of Embedded Solutions
Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday
Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.
We specialize in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs, whether for goods, services, or direct investments.
In 2025, Monex facilitated $198 billion in FX turnover and managed $16.1 billion in assets. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 70,000 clients worldwide.
By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Monex is looking for an API Implementation Specialist to lead the technical onboarding and integration of new and existing clients onto Monex's Embedded Solutions and digital product suite, including mass payment solutions, API, and online/white-labeled platforms. This role owns the client implementation lifecycle end to end - from requirements gathering through integration, training, and go-live - and serves as the technical subject matter expert bridging Monex's product and internal teams with clients' business needs.Responsibilities
  • Become knowledgeable of Monex's Embedded Solutions; product and service offerings.
  • Lead the implementation of new client engagements, including the setup and technical configuration of the client with Monex's digital product suite, including mass payment solutions, API, online and white labeled platforms.
  • Manage the end-to-end client lifecycle from requirement collection, through to integration, training and finally go-live.
  • Become a SME (subject matter expert) on product functionality, workflows, and technical integrations. Collaborate with Monex's internal functions to ensure technical solutions operate within Monex's workflow framework.
  • As an SME, support both sales and account management during overall client lifecycle.
  • Serve as the bridge between Monex's technical solutions and the clients' business needs. Communicate effectively with clients to understand their business processes and tailor implementations to their specific needs.
  • Experience with Postman, JSON, REST APIs, and webhooks, with the ability to perform basic API testing, troubleshooting, and debugging for both new and existing implementations.
  • Oversee the maintenance of current Monex systems including the back-office application and partner facing Monex Online tools.
  • Learn and document procedures, processes, and protocols for Monex systems and applications.
  • Work with internal stakeholders and external vendors to identify, design, and experiment on product enhancements based on testing, customer data, and market research.
  • Identify product success metrics/business KPIs, analyze performance on a regular basis, and leverage data to identify key initiatives and features to improve program success, performance, and outcomes.

Required Qualifications
  • 2+ years of experience in technical implementation, client onboarding, integration, or a similar client-facing technical role, preferably in banking, financial services, fintech, or a similar B2B industry.
  • Hands-on experience with Postman, JSON, REST APIs, and webhooks; ability to perform basic API testing, troubleshooting, and debugging.
  • Strong understanding of software integration concepts and the client implementation lifecycle (requirements gathering, configuration, testing, training, go-live).
  • Excellent client-facing communication skills, with the ability to translate technical concepts for non-technical business stakeholders.
  • Strong analytical skills, with the ability to use data and KPIs to guide product and process improvement.
  • Highly organized, detail-oriented, and comfortable managing multiple concurrent client implementations.
  • Experience working cross-functionally with Sales, Account Management, Product, and Technology teams.
  • Bachelor's degree in Computer Science, Information Systems, Business, or a related discipline, or equivalent practical experience.

Preferred Qualifications
  • Previous experience in Financial Services.
Travel Requirements
  • Occasional travel may be required.
Compensation
  • The annual salary range is $95,000 to $110,000 based on experience with a 10% annual bonus.
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Commuter benefits
  • 401(k) and employer match
  • 16 days of PTO
  • Disability benefits
  • Paid parental leave
  • Catered lunches
  • Annual summer & winter events

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