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Manager Banking Operations Jobs in Boston, MA (NOW HIRING)

Rollstone Bank & Trust

Market Manager

Harvard, MA · On-site

$71K - $103K/yr

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

Rollstone Bank & Trust

Market Manager

Harvard, MA · On-site

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

Rollstone Bank and Trust

Market Manager

Harvard, MA · On-site

$71K - $103K/yr

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

SCU Credit Union

Senior Universal Banker

Brockton, MA

$26 - $29/hr

... banking solutions and educate members on available tools. * Open and close accounts, process and close consumer and home equity loans. * Support daily branch operations, cash management, balancing ...

SCU Credit Union

Senior Universal Banker

Brockton, MA · On-site

$26 - $29/hr

... banking solutions and educate members on available tools. * Open and close accounts, process and close consumer and home equity loans. * Support daily branch operations, cash management, balancing ...

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Showing results 21-40

All JobsBanking Operations JobsManager Banking Operations JobsManager Banking Operations Jobs in Boston, MA

Manager Banking Operations information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do manager banking operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager banking operations in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a Manager Banking Operations?

A Manager in Banking Operations oversees the daily activities and processes within a bank's operations department. They are responsible for ensuring compliance with regulations, optimizing workflow efficiency, and managing teams that handle transactions, account maintenance, and customer service. Their role includes implementing new procedures, resolving operational issues, and coordinating with other departments to ensure smooth banking services. This position requires strong leadership, analytical, and communication skills to maintain operational excellence and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Manager Banking Operations?

To thrive as a Manager Banking Operations, you need in-depth knowledge of banking procedures, regulatory compliance, financial analysis, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, risk management software, and often certifications like Certified Treasury Professional (CTP) are valuable. Leadership, problem-solving, and strong interpersonal communication are essential soft skills for managing teams and coordinating complex workflows. These competencies ensure efficient, compliant operations that minimize risk and support organizational goals in a dynamic financial environment.

How does a Manager Banking Operations typically interact with other departments within a bank?

A Manager Banking Operations plays a central role in collaborating with multiple departments such as compliance, IT, risk management, and customer service to ensure smooth and efficient operations. Regular coordination with these teams is necessary to implement new processes, resolve transactional issues, and maintain regulatory compliance. Strong communication skills are essential, as the manager often leads cross-functional projects and works closely with senior management to align operational goals with the bank's strategic objectives.

Is a manager banking operations a high paying job?

A manager in banking operations typically earns a competitive salary that varies by location, experience, and the size of the institution. These roles often include additional benefits and bonuses, reflecting their seniority and responsibility within the bank's operational management. Overall, it is considered a well-paying position within the banking industry.

Is manager banking operations a stressful job?

Manager banking operations can be stressful due to the responsibility of overseeing financial transactions, compliance, and team management. The role often involves tight deadlines, regulatory pressures, and the need for accuracy, which can contribute to work-related stress.

What are the most commonly searched types of Banking Operations jobs in Boston, MA?

The most popular types of Banking Operations jobs in Boston, MA are:

What are popular job titles related to Manager Banking Operations jobs in Boston, MA?

For Manager Banking Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Manager Banking Operations jobs in Boston, MA look for?

The top searched job categories for Manager Banking Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Manager Banking Operations jobs?

Cities near Boston, MA with the most Manager Banking Operations job openings:

Manager Banking Operations jobs near you
Infographic showing various Manager Banking Operations job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Market Manager

Rollstone Bank & Trust

Harvard, MA • On-site

$71K - $103K/yr

Full-time

Posted 15 days ago

Job description

Description

Rollstone Bank and Trust is a community bank supported by the strength of our shared services organization, River Run, and banking affiliates Newburyport Bank and Pentucket Bank. Together, we shape the evolution of community banking through innovation and strong partnerships, while preserving the heartfelt service our customers value. Here, you will discover opportunities for professional growth, make a meaningful impact in your local community, and join a team that champions integrity, respect, teamwork, and continuous progress. Where you matter most.  


The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton, Massachusetts branches. The Market Manager oversees both locations to manage and motivate staff and to ensure consistency of superior quality customer service while adhering to bank policies, procedures, and security. 


Essential Job Functions

  • Leads overall branch operations, including customer service, staff supervision, facility management, security, cash controls, audits, account maintenance, and adherence to opening, closing, and operational procedures. 
  • Supervises, coaches, develops, and motivates employees; manages performance, employee relations, scheduling, onboarding, training, and professional development. 
  • Promotes a positive, collaborative work environment and ensures consistent communication between branch staff and senior management. 
  • Ensures employees deliver exceptional service and reinforces the Bank's vision, values, policies, and service standards. 
  • Manages departmental resources and operates within the established annual budget. 
Sales and Business Development
  • Promotes Bank products and services, identifies opportunities to deepen customer relationships, and coaches employees on effective sales and cross-selling practices. 
  • Partners with internal business lines to achieve sales and business development goals and supports Bank-wide initiatives and incentive programs. 
Community Engagement
  • Represents the Bank through networking, volunteer activities, and community events to strengthen relationships and promote the Bank within the community. 
Compliance and Risk Management
  • Ensures branch operations comply with Bank policies, procedures, security standards, and applicable federal and state laws and regulations, including BSA requirements. 
  • Maintains current knowledge of Bank products, services, policies, procedures, and regulatory requirements through ongoing training and applies this knowledge to daily operations.

Requirements

Qualifications, Education, and Experience

  • High school diploma or equivalent required. 
  • Minimum of 5 years of progressively responsible customer service and/or supervisory experience in a banking environment; teller experience preferred. 
  • Strong knowledge of banking operations and customer service, with the ability to lead employees and support business development. 
  • Strong communication, leadership, coaching, and organizational skills with attention to detail and the ability to manage deadlines, work effectively as both a team member and leader, and work extended hours, weekends, or travel as needed.
  • Proficient in Microsoft Office and multiple banking systems. 

Rollstone Bank and Trust is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.


If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.


The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.

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