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Manager Banking Operations Jobs in Worcester, MA

Rollstone Bank & Trust

Market Manager

Harvard, MA · On-site

$71K - $103K/yr

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

Rollstone Bank & Trust

Market Manager

Harvard, MA · On-site

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

Rollstone Bank and Trust

Market Manager

Harvard, MA · On-site

$71K - $103K/yr

The Market Manager is responsible for leading branch operations, customer service, staff, and facilities across the Bank's Harvard and Groton , Massachusetts branches. The Market Manager oversees ...

Cambridge Savings Bank

Project Manager

Waltham, MA · On-site

$93K - $125K/yr

The Project Manager is responsible for leading and delivering strategic, operational, digital, regulatory, and merger-related initiatives across the Bank. Working closely with business leaders ...

Salem Five Bank

Universal Banker I

Sudbury, MA

$40K - $50K/yr

Banking Operations * Able to quickly learn and adhere to all policies and procedure related to ... management, and other such functions. * As all Salem Five retail positions are required to have ...

SFB

Universal Banker I

Sudbury, MA · On-site

$40K - $50K/yr

Banking Operations * Able to quickly learn and adhere to all policies and procedure related to ... management, and other such functions. * As all Salem Five retail positions are required to have ...

Clinton Savings Bank

Loan Operations Manager

Clinton, MA · On-site +1

$66K - $90K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard ... Clinton Savings Bank is an EOE /Vet/Disability. Member FDIC/DIFEssential Duties and ...

Clinton Savings Bank

Relationship Banker

West Boylston, MA · On-site

$17.86 - $23.81/hr

Manages safe deposit box area in accordance with bank standards by retrieving boxes for customers ... Complies with bank operations and security procedures.Customer service, cash handling, attention to ...

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All JobsBanking Operations JobsManager Banking Operations JobsManager Banking Operations Jobs in Worcester, MA

Manager Banking Operations information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do manager banking operations jobs pay per year?

As of Aug 28, 2026, the average yearly pay for manager banking operations in Worcester, MA is $63,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a Manager Banking Operations?

A Manager in Banking Operations oversees the daily activities and processes within a bank's operations department. They are responsible for ensuring compliance with regulations, optimizing workflow efficiency, and managing teams that handle transactions, account maintenance, and customer service. Their role includes implementing new procedures, resolving operational issues, and coordinating with other departments to ensure smooth banking services. This position requires strong leadership, analytical, and communication skills to maintain operational excellence and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Manager Banking Operations?

To thrive as a Manager Banking Operations, you need in-depth knowledge of banking procedures, regulatory compliance, financial analysis, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, risk management software, and often certifications like Certified Treasury Professional (CTP) are valuable. Leadership, problem-solving, and strong interpersonal communication are essential soft skills for managing teams and coordinating complex workflows. These competencies ensure efficient, compliant operations that minimize risk and support organizational goals in a dynamic financial environment.

How does a Manager Banking Operations typically interact with other departments within a bank?

A Manager Banking Operations plays a central role in collaborating with multiple departments such as compliance, IT, risk management, and customer service to ensure smooth and efficient operations. Regular coordination with these teams is necessary to implement new processes, resolve transactional issues, and maintain regulatory compliance. Strong communication skills are essential, as the manager often leads cross-functional projects and works closely with senior management to align operational goals with the bank's strategic objectives.

Is a manager banking operations a high paying job?

A manager in banking operations typically earns a competitive salary that varies by location, experience, and the size of the institution. These roles often include additional benefits and bonuses, reflecting their seniority and responsibility within the bank's operational management. Overall, it is considered a well-paying position within the banking industry.

Is manager banking operations a stressful job?

Manager banking operations can be stressful due to the responsibility of overseeing financial transactions, compliance, and team management. The role often involves tight deadlines, regulatory pressures, and the need for accuracy, which can contribute to work-related stress.

What are popular job titles related to Manager Banking Operations jobs in Worcester, MA?

For Manager Banking Operations jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Manager Banking Operations jobs in Worcester, MA look for?

The top searched job categories for Manager Banking Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Manager Banking Operations jobs?

Cities near Worcester, MA with the most Manager Banking Operations job openings:

Manager Banking Operations jobs near you
Infographic showing various Manager Banking Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,318 per year, or $30.4 per hour.

Treasury Operations Specialist

Worcester, MA • On-site

Bay State Savings Bank
See more jobs at Bay State Savings Bankexternal

Full-time

Posted 7 days ago

Job description

Treasury Operations Specialist
Worcester, MA
About Us:
Established in 1895, Bay State Bank is an approximately $550MM, Massachusetts-based mutual Bank. As a Bank owned by a mutual holding company, the Bank is effectively governed by its depositors, and its mutual ownership structure allows it to focus on long-term and community impact rather than short-term profits. BSB has seven branch locations in Central Massachusetts. BSB is the only remaining Bank originally headquartered in Worcester, Massachusetts: the second largest city in New England. BSB is a value-driven organization committed to intentional actions and investments that position the Bank as the community’s preferred partner for banking.
The Opportunity:
Under the general supervision of the AVP - Treasury Solutions Relationship Manager, the Treasury Operations Specialist is responsible for supporting cash management products and services within Deposit Operations. Serving as a key operational resource, this role manages the end-to-end administration of cash management activities, including onboarding, setup, configuration, validation, maintenance, monitoring, and ongoing review throughout the service lifecycle.
Responsibilities include system and account maintenance, operational analysis, and routine assessments designed to promote accuracy, efficiency, compliance, and effective internal controls. This position works collaboratively with internal stakeholders to ensure seamless operations, minimize risk, and deliver high-quality treasury services.
Key Responsibilities:
  • Administer and support treasury management products and services, including Online Banking (OLB), ACH, wire transfers, Remote Deposit Capture (RDC), Positive Pay, Bill Pay, EDI, and related payment solutions.
  • Execute service implementations, system configurations, maintenance activities, and product updates in accordance with approved procedures and internal controls.
  • Perform operational processing functions, including transaction review, posting, validation, balancing, and exception handling.
  • Monitor daily treasury operations to ensure timely and accurate processing of transactions and service requests.
  • Serve as a subject matter expert (SME) for treasury management operational processes and products.
  • Configure, maintain, and validate treasury management systems, user entitlements, account structures, limits, and service parameters.
  • Ensure all set-ups and maintenance activities align with approved documentation, product specifications, and compliance requirements.
  • Maintain accurate operational records, system documentation, and procedural materials.
  • Research and resolve operational issues, service disruptions, exception items, and client inquiries in a timely manner. Escalate operational risks or unresolved issues appropriately.
  • Identify opportunities for process improvement, workflow automation, and operational efficiency enhancements.
  • Perform monitoring and periodic reviews of treasury services, transaction limits, entitlements, and system access.
  • Prepare reports and dashboards related to transaction volumes, exception tracking, processing metrics, and operational risk indicators.
  • Analyze operational trends and provide recommendations to management regarding workflow capacity and process optimization.
  • Perform and support compliance-related operational checks and audits, including OFAC screening, ACH and wire validations, and fraud prevention controls.
About You:
  • 2–5 years of experience in treasury operations, cash management, payment operations, or banking operations preferred.
  • Proficiency in Microsoft Office applications and banking or treasury management systems.
  • Excellent communications skills at all levels (front line staff to board room) both written and verbal, with particular skill at navigating the challenges of communication needed in hybrid and remote environments. Considered a consummate professional with strong ability to articulate the bank’s vision to a variety of audiences.
  • Possess thorough working knowledge of bank products, fee structure, policies, and procedures as they relate to quality performance.
  • Strong knowledge of treasury management and understanding of Regulatory requirements relative to Electronic Banking (Regulation E, Reg DD, NACHA, MasterCard and NYCE).
  • Ability and willingness to adapt to change.
  • Strong organizational skills with strict attention to detail.
  • Ability to work in a fast-paced diversified environment.
  • Outstanding sales and service orientation.
Why Bay State Bank?
  • Community-focused mutual bank committed to long-term relationships and local impact.
  • Collaborative, values-based culture.
  • Opportunity to contribute to the continued growth and strength of the Bank’s Treasury Operations.
  • Meaningful opportunity to influence treasury management practices, product offerings, and process improvement.
Bay State Bank is committed to offering compensation that is fair, competitive, and informed by the market. The salary range for this position is from $25.00 to $34.00 per hour, with final offers determined based on a candidate’s individual qualifications, including experience, skills, education, and any relevant certifications.
We also take a thoughtful approach to internal equity, ensuring that compensation decisions are aligned with our existing team and consistent across the organization. As part of our commitment to growth and development, starting offers are typically positioned to allow for future progression over time.
We encourage open dialogue throughout the hiring process and welcome any questions related to compensation and benefits to ensure clarity and alignment for both you and our team.

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