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Assistant Bank Manager Jobs in Worcester, MA (NOW HIRING)

Country Bank for Savings

Assistant Manager

Uxbridge, MA · On-site

$50/hr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and ... The Assistant Manager works in conjunction with the Retail Banking Officer to ensure that the ...

Country Bank for Savings

Assistant Manager

Charlton, MA · On-site

$50/hr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and ... The Assistant Manager works in conjunction with the Retail Banking Officer to ensure that the ...

Country Bank for Savings

Assistant Manager

Palmer, MA · On-site

$50/hr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and ... The Assistant Manager works in conjunction with the Retail Banking Officer to ensure that the ...

Berkshire Bank

Universal Banker

Worcester, MA · On-site

$20 - $27.13/hr

Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within ... Ensure compliance with all bank policies, procedures, and regulatory requirements. Key ...

Berkshire Bank

PT Universal Banker

Worcester, MA · On-site

$20 - $27.13/hr

Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within ... Ensure compliance with all bank policies, procedures, and regulatory requirements. Key ...

Berkshire Bank

Universal Banker (Float)

Shrewsbury, MA · On-site

$20 - $27.13/hr

Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within ... Ensure compliance with all bank policies, procedures, and regulatory requirements. Key ...

Berkshire Bank

Universal Banker (Float)

West Boylston, MA · On-site

$20 - $27.13/hr

Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within ... Ensure compliance with all bank policies, procedures, and regulatory requirements. Key ...

CENTREVILLE BANK

Banker II

Putnam, CT · On-site

$19.50 - $23.75/hr

The Banker works with the management team to ensure sales, service and operational plans are met ... Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts.

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Assistant Bank Manager information

See Worcester, MA salary details

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How much do assistant bank manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant bank manager in Worcester, MA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.59 per hour, depending on experience, location, and employer.

What is an assistant bank manager?

Assistant Bank Managers support the branch manager in overseeing daily operations of a bank branch. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing schedules, handling customer inquiries or complaints, and assisting with sales targets and regulatory compliance. They also help train new employees and may step in as acting manager when needed. This role requires strong leadership, problem-solving skills, and knowledge of banking products and procedures.

What are the key skills and qualifications needed to thrive as an assistant bank manager?

To thrive as an Assistant Bank Manager, you need expertise in banking operations, financial services, and customer relationship management, typically supported by a bachelor’s degree in finance or business. Familiarity with banking software, compliance systems, and sometimes certifications like Certified Financial Services Counselor (CFSC) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills help you motivate teams and address client needs effectively. These skills are essential for ensuring branch efficiency, regulatory compliance, and delivering exceptional customer service.

What are some common challenges faced by assistant bank managers, and how are they typically addressed?

Assistant Bank Managers often face challenges such as balancing customer service expectations with regulatory compliance and managing a diverse team. They are responsible for resolving complex customer issues, meeting sales goals, and ensuring operational efficiency. Successful Assistant Bank Managers address these challenges by staying updated on banking regulations, fostering open communication within their teams, and leveraging strong problem-solving skills. Many banks provide ongoing training and mentorship to help Assistant Bank Managers navigate these responsibilities effectively.

What is the difference between Assistant Bank Manager vs Branch Supervisor?

AspectAssistant Bank ManagerBranch Supervisor
ResponsibilitiesSupports branch operations, customer service, and staff managementOversees daily branch activities, staff supervision, and customer interactions
Required CredentialsTypically a bachelor's degree in finance or related field; banking certificationsSimilar educational background; banking certifications may be preferred
Work EnvironmentBank branches, collaborative team settingsBank branches, operational focus on daily activities
Usage in IndustryCommonly used for supporting managerial rolesOften used for supervisory roles overseeing branch operations

The main difference between an Assistant Bank Manager and a Branch Supervisor lies in their scope of responsibilities. The Assistant Bank Manager typically supports the branch manager and handles broader operational tasks, while the Branch Supervisor focuses more on daily supervision and staff oversight. Both roles require similar credentials and work in the same environment, but their focus areas differ slightly.

What are popular job titles related to Assistant Bank Manager jobs in Worcester, MA?

For Assistant Bank Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Assistant Bank Manager jobs in Worcester, MA look for?

The top searched job categories for Assistant Bank Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Assistant Bank Manager jobs?

Cities near Worcester, MA with the most Assistant Bank Manager job openings:

Assistant Bank Manager jobs near you
Infographic showing various Assistant Bank Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $39,425 per year, or $19 per hour.

Assistant Banking Center Manager

Worcester, MA • On-site

Fidelity Cooperative Bank
See more jobs at Fidelity Cooperative Bankexternal

Full-time

Re-posted 16 days ago

Job description

Salary Grade :15
SUMMARY:
The Assistant Banking Center Manager (ABCM) supervises the staff at a Fidelity Banking Center. Responsible for monitoring performance and operations, ensuring the highest level of customer care for Bank customers. As a trusted financial advisor, the ABCM will advise and deliver a full range of financial services to customers to meet their financial goals. As a member of the retail management team, the ABCM will provide exceptional care and support to staff in achieving their professional goals.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
  1. Oversees, supervises and mentors Banking Center staff for purposes of the day-to-day administration of job duties, including scheduling, communicating overall goals, operations, and coaching reinforcing principles and values.
  2. Monitors and decisions management reports.
  3. Develops a rapport with customers, greeting customers by name, possesses an understanding of account ownership types and authority, as well as, being responsive and timely with correspondence and problem resolution.
  4. Provides backup to the Banking Center Manager.
  5. Provides excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution in accordance with Bank policies and procedures.
  6. Performs banking transactions including processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer's check issuance and savings bond redemption.
  7. Fulfills all Banking Center opening and closing activities.
  8. Introduces and advises on the Bank's deposit and consumer loan products and services to proactively meet customer needs.
  9. Proficient in determining customers' existing and prospective financial needs and identifies referrals to other business lines, e.g., Investment Services, TAM, Commercial Lending, Treasury Management, etc. Maintain a working knowledge of product and service offerings including consumer, business, deposit, lending, non-profit, retirement, digital banking, debit cards, etc.
  10. Confidently discuss customer lending opportunities and assists customers in preparing loan applications for home equity loan products and other consumer loans.
  11. Safeguards customer trust by upholding the duty of customer confidentiality.
  12. Complies with all required laws, regulations, policies, and procedures.
  13. Timely completion of all assigned learning activities.
  14. Proficient in vault custodian duties.
  15. Actively participate in Banking Center meetings and one-on-one coaching sessions.
  16. Participates/volunteers in community groups and events.
  17. Completes specialized training courses and certification programs as assigned and within allotted timeframes.
  18. Additional duties as assigned.

EDUCATION & CERTIFICATIONS:
  • Bachelor's degree preferred, or combination of secondary education and four years of progressive retail banking experience
  • Nationwide Mortgage Licensing System (NMLS) registration
  • Notary Public commission
  • Completion of Medallion signature guarantee training required

KNOWLEDGE, SKILLS & ABILITIES:
  • Three or more years supervisory experience and proven leadership capabilities required, including minimum of one year retail banking supervisory experience.
  • Conversant in all Bank business lines
  • Ability to independently complete and mentor others in transactions and all platform services, including transactions, account opening, consumer loan products, IRAs, trust accounts, etc.
  • Ability to execute more complex account openings and transactions independently
  • Ability to supervise staff
  • Critical thinking, decision making and problem-solving skills
  • Demonstrated high level of judgement and decision-making ability
  • Demonstrated ability to fulfill the opening/closing activities of the Banking Center
  • Prior customer relationship building experience
  • Must have a supervisory aptitude
  • Demonstrated management and leadership skills
  • Must have cyber security awareness to protect the digital environment, the Bank, and customers

COMPETENCIES:
  • Managerial Courage
  • Technology Savviness/Digital Enthusiast
  • Financial Comprehension
  • Adaptability and Flexibility
  • Sales Aptitude
  • Eager and Agile Learner

#ZR
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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